Sound
Why is there no difference
between the 3 EQ modes?
1. Make sure you switch on the EQ mode successfully. Triple tap the right earbuds
and you will hear a sound.
2. If your original music doesn't have bass, it won't tell much difference. To distinguish
between the EQ modes will depend on your music.
3. Make sure you are wearing both earbuds because the 3 EQ modes will not work if
you use a single earbud.
call
What should I do if I experience
call issues? (No sound, voice is
too quiet, cannot be clearly heard
etc.)
1. Make sure you're wearing the earbuds in the correct position so that the mic is
directed towards your mouth.
2. Make sure your earbuds are connected to your device and adjust the volume on
your device until you hear the voice.
3. When using two earbuds for calls, please make sure to talk using the right earbud
as only that mic works for calls when in stereo mode.
4. If you make a call via an app, please check if the internet is good enough or if you
have the correct settings on your device.
5. As Life P2 Mini has AI noise reduction for calls, the volume of your voice may be
lower in noisy environments.
Charging
How long does it take to fully
charge the earbuds?
About 2 hours.
How long does it take to fully
charge the charging case?
About 3 hours.
How can I charge the earbuds?
1) Confirm that the charging case has power left (open the lid of the charging case to
check if there is any indication on the LEDs).
2) Put the left earbud in the charging case and if the left LED flashes twice, that
means the earbud is connected to the case. Similarly, when you place the right
earbuds in the case, the right LED will flash twice when connected.
3) Close the lid after placing the earbuds in the charging case and start charging.
What should I do if any of the
following problems occur?
1) The earbuds don’t recharge in
the charging case.
2) The earbuds stay connected to
the device even after being
placed in the charging case with
the lid closed.
3) The earbuds don't turn on
when taken out of the charging
case.
1) Confirm if the charging case has power left (open the charging case lid to check if
there are any indications on the LEDs).
2) Clean the charging pins with a dry cloth and an alcohol-based disinfectant. This is
to ensure all charging contact pins on the earbuds and charging case are completely
clean and dry of sweat and water. Then, put the earbuds correctly into the case.
When you put the earbuds back into the charging case, the first and third lights on the
case will flash twice to indicate both earbuds are charging normally.
3) If they still do not turn on, put the earbuds back into the charging case and close
the lid for 6 seconds, and try opening the lid again.
Charging protection mode
When Life P2 Mini encounters the following problems, 3 LEDs will flash quickly to stop
charging to enter protection mode. Please unplug the USB cable and place Life P2
Mini aside for at least half an hour then try again.
1. Short circuit, overcurrent or overheating.
2. Battery temperature is too high or too low.
