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Step 4: Talking to the Call Center
1)
The operator should have your name from your original
order form, as well as the address where your cradle
will be located. The operator will confirm:
a.
Your name
b.
Your Cradle address **
c.
The quality of your call
d.
Your
Mobile Elite 4G
Phone location
2)
The
Mobile Elite 4G
Phone will automatically end the call
when the operator hangs up.
3)
The
Mobile Elite 4G
Phone
will announce “Your call has
ended. Thank you.”
4)
When you are home, your
Mobile Elite 4G
Phone should
always be returned to the Charging Cradle after talking
to the operator.
5)
When you go out of your home don’t forget to bring
your unit with you.
** Please note that the location of the Cradle as your
call center registered address is a key part of
identifying your location should you need
emergency help. PLEASE DO NOT MOVE THE
CRADLE TO ANOTHER ADDRESS WITHOUT
NOTIFYING THE CALL CENTER.
