User’s Manual for Node C Network Elements
Page 66
PRELIMINARY M0121A1A_uc.doc
4.3 TROUBLESHOOTING
Connection Problem:
After clicking
Connect
, the progression goes from
Dialling
to a
Connection Error
as
shown below.
Possible Solutions:
I.
The connection is not configured properly.
a. Click
Properties
→
Configure
in the
Direct Connection
window.
Make sure
Speed
is set at
57600
.
Make sure
no flow control
is checked.
b.
Click
Start
→
Settings
→
Control Panel
→
Phone and Modem Options
.
Go to the
Modem
tab.
Highlight the used modem connection.
Click
Properties
.
In the
General
tab set the
Speed
to
57600
.
c. Click
Advanced
.
Click
Change Default Preferences
.
Click on the
General
tab.
Make sure
Speed
is set to
57600
.
Make sure
Flow Control
is set to
None
.
d. Click
Change Default Preferences
Make sure
Data Bits
are set to
8
.
Make sure
Parity
is set to
None
.
Make sure
Stop Bits
is set to
1
.
Click
OK
to exit.
II.
The physical connection is loose.
