Andrew James Food Steamer User Manual Download Page 10

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UK and EU Guarantee  

Your new Andrew James product comes with a 24 month guarantee and a 2 year fixed 
warranty, effective from receipt confirmation. Your receipt or order number is required 
as proof of purchase date so it is imperative that you keep it safe. This guarantee only 
applies if the item has been used solely for the use intended, and all instructions have 
been followed accordingly. Please note this product is only for domestic use only and is 
not for commercial use. 

Abuse of your product will invalidate the guarantee. Returned goods can only be 
accepted if repackaged properly within the original colour product box, and presented 
with the original receipt of sale/order number. This does not affect your statutory 
rights. 

Returned products must be cleaned and returned to us in as close to delivery condition 
as possible. 

If your product develops a problem within the first 12 months of the fixed warranty, we 
will pay all shipping costs to have it returned to us. After 12 months the customer will 
be liable for the cost of returning the product to us. We will then pay to have the 
repaired/replaced item shipped back to the customer. 

If you wish to return your item for a full refund, you have the right to do so within the 
first 7 days. For our returns policy please go to www.andrewjamesworldwide.com  
 

Customers are responsible for any taxes applied to our products when they are shipped 
outside of the EU. 

All of our prices are inclusive of VAT. 

Once a product has been returned to us, we will aim to repair or replace it within 30 
days of receipt. 

The guarantee does not cover any defect arising from improper use, damage, build-up 
of lime scale or repair attempts made by third-parties. Also, the guarantee does not 
cover normal wear and tear of individual parts. 

Summary of Contents for Food Steamer

Page 1: ...ead the manual fully before using the appliance and keep the manual safe for future reference Please read the manual fully before using the appliance and keep the manual safe for future reference Food...

Page 2: ...ctions Page 4 Appliance specific safety instructions Page 5 Operating the appliance Page 6 Cleaning and maintenance Page 7 Disposal of the appliance Page 8 Electrical information Page 8 UK and EU Guar...

Page 3: ...age the appliance and cause injury to the user Do not use the appliance if it has been dropped or damaged in any way If the unit has been damaged take the unit for examination and or repair by an auth...

Page 4: ...not exceed the maximum level or allow the level of water to go under the minimum mark Always use the appliance with the lid on the steam container and ensure that the lids handles match perfectly to t...

Page 5: ...liance 1 Use the appliance on a flat level surface 2 Place the water entry tray onto the water reservoir 3 Always place the lower container on top of the water entry tray first 4 If you wish to use mo...

Page 6: ...l now show 00 00 Choose the appropriate cooking function illustrated in the table Rice Please note for Basmati rice we recommend manually cooking rice on the bottom tier for 20 minutes middle tier for...

Page 7: ...r 7 To turn off the appliance press the Start Off button once the keep warm function has finished the appliance will automatically switch off 8 Remove the plug of the appliance Cleaning and maintenanc...

Page 8: ...products Contact your retailer distributor or the municipal authorities for further information on what you should do with electrical and electronic waste Electrical information Please note It is ext...

Page 9: ...he plug Never attempt to run the appliance if the plug does not have a cover If a moulded plug is fitted and has to be removed take great care in disposing of the plug and severed cable it must be des...

Page 10: ...us in as close to delivery condition as possible If your product develops a problem within the first 12 months of the fixed warranty we will pay all shipping costs to have it returned to us After 12 m...

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