4
Handle the blades with extreme care,
they are incredibly sharp.
Some food might discolour the appliance,
this is normal and won’t harm the
appliance or effect the flavour of your
food.
To clean the power unit, wipe it with a
damp cloth and then dry.
For the rest of the product, clean them
by hand in warm soapy water.
UK and EU Guarantee
Your new Andrew James product comes
with a 24 month guarantee and a 2 year
fixed warranty, effective from receipt
confirmation. Your receipt or order
number is required as proof of purchase
date so it is imperative that you keep it
safe. This guarantee only applies if the
item has been used solely for the use
intended, and all instructions have been
followed accordingly. Please note this
product is only for domestic use only and
is not for commercial use.
Abuse of your product will invalidate the
guarantee. Returned goods can only be
accepted if repackaged properly within
the original colour product box, and
presented with the original receipt of
sale/order number. This does not affect
your statutory rights.
Returned products must be cleaned and
returned to us in as close to delivery
condition as possible.
If your product develops a problem
within the first 12 months of the fixed
warranty, we will pay all shipping costs to
have it returned to us. After 12 months
the customer will be liable for the cost of
returning the product to us. We will then
pay to have the repaired/replaced item
shipped back to the customer.
If you wish to return your item for a full
refund, you have the right to do so within
the first 7 days. For our returns policy
please go to:
www.andrewjamesworldwide.com
Customers are responsible for any taxes
applied to our products when they are
shipped outside of the EU.
All of our prices are inclusive of VAT.
Once a product has been returned to us,
we will aim to repair or replace it within
30 days of receipt.
The guarantee does not cover any defect
arising from improper use, damage, build
-up of lime scale or repair attempts made
by third-parties. Also, the guarantee does
not cover normal wear and tear of
individual parts.
Electrical Information
Always ensure the voltage on the rating
label corresponds to the power supply
where the product is being used.
Class II double insulation. This tool is
double insulated therefore no
earth connection is required.
Precautions should be followed
for safe cable management and
connection to the power supply
If a new mains plug needs to be fitted
follow the fitting instructions supplied
with good quality BS1363A plugs. If in
doubt consult a qualified electrician or
appliance repair agent.
Safely dispose of the old plug.
Connect the brown lead to the live ter-
minal “L” in the new plug.
