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the guarantee. Returned goods can
only be accepted if repackaged proper-
ly within the original colour product
box, and presented with the original
receipt of sale/order number. This does
not affect your statutory rights.
Returned products must be cleaned and
returned to us in as close to delivery
condition as possible.
If your product develops a problem with-
in the first 12 months of the fixed war-
ranty, we will pay all shipping costs to
have it returned to us. After 12 months
the customer will be liable for the cost of
returning the product to us. We will then
pay to have the repaired/replaced item
shipped back to the customer.
If you wish to return your item for a full
refund, you have the right to do so with-
in the first 7 days. For our returns policy
please go to:
Customers are responsible for any taxes
applied to our products when they are
shipped outside of the EU.
All of our prices are inclusive of VAT.
Once a product has been returned to us,
we will aim to repair or replace it within
30 days of receipt.
The guarantee does not cover any defect
arising from improper use, damage,
build-up of lime scale or repair attempts
made by third-parties. Also, the guaran-
tee does not cover normal wear and
tear of individual parts.
Electrical Information
Always ensure the voltage on the rating
label corresponds to the power supply
where the product is being used.
WARNING! This product must be con-
nected to an earthed electrical power
supply. The green/yellow conductor in
the supply cord must be connected to
the Earth terminal in the plug. The
power supply must have an Earth con-
nection.
Precautions should be followed for safe
cable management and connection to
the power supply
If a new mains plug needs to be fitted
follow the fitting instructions supplied
with good quality BS1363A plugs. If in
doubt consult a qualified electrician or
appliance repair agent.
Safely dispose of the old plug.
Connect the brown lead to the live
terminal “L” in the new plug.
Connect the blue lead to the neutral
“N” terminal.
Connect the green/yellow lead to the
earth “E” terminal.
