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Troubleshooting
Problem
Possible Cause
If the range hood or LED light
does not operate after installation:
Check if the range hood has been plugged in, make sure that all power
has been turned back ON, fused not blown and all electrical wiring are
properly connected.
The range hood vibrates when the
blower is on:
The range hood might not have been secured properly on to the ceiling or
wall.
The blower or fan seems weak:
Check that the duct sized used is at least 6 in. (15.2 cm) or 3 1/4 x 10 in.
(25.4 x 8.3 cm). Range hood WILL NOT function efficiently with insufficient
duct size. For example: 7 in. (17.7 cm) duct over 6 in. (15.2 cm) hole and
loosely secured.
Check if duct is clogged or if damper unit (half-circular flange) is not
installed correctly or opening properly. A tight mesh on a side wall cap unit
might also cause restriction to the air flow.
The lights work but the fan is not
spinning at all, is stuck or is rattling:
The fan might be jammed or scraping the bottom due to shipping damage.
Please contact us immediately.
The hood is not venting out
properly:
Make sure the distance between the stove top and the bottom of the hood
is within 24 in. and 30 in. (
61 and 76.2 cm)
in distance.
Reduce the number of elbows and length of duct work. Check if all joints
are properly connected, sealed, and taped.