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Problem
Possible Cause
If the range hood or LED light does
not operate after installation:
Check if the range hood has been plugged in, make sure that
all power has been turned back ON, fused not blown and all
electrical wiring are properly connected.
The range hood vibrates when the
blower is on:
The range hood might not have been secured properly on to the
ceiling or wall.
The blower or fan seems weak:
Check that the duct sized used is at least 6 in. (15.3 cm) or 3
1/4 x 10 in. (8.3 x 25.4 cm) Range hood WILL NOT function
efficiently with insufficient duct size. For example: 7 in. (17.7 cm)
duct over 6 in. (15.3 cm) hole and loosely secured.
Check if duct is clogged or if damper unit (half-circular flange) is
not installed correctly or opening properly. A tight mesh on a side
wall cap unit might also cause restriction to the air flow.
The lights work but the fan is
not spinning at all, is stuck or is
rattling:
The fan might be jammed or scraping the bottom due to
shipping damage. Please contact us immediately.
Make sure the distance between the stove top and the bottom of
the hood is within 24 in. and 30 in. (61 and 76.2 cm) distance.
The hood is not venting out
properly:
Reduce the number of elbows and length of duct work. Check if
all joints are properly connected, sealed, and taped.
Troubleshooting
