10
Limited Warranty
1. The equipment manufactured by Analytic Systems Ware (1993) Ltd. (the “Warrantor”) is war-
ranted to be free from defects in workmanship and materials under normal use and service.
2. This warranty is in effect for:
a.
3 Years from date of purchase by the end user for standard products offered in our
catalog.
b. 2 Years from date of manufacture for non-standard or OEM products
c.
1 Year from date of manufacture for encapsulated products.
3. Analytic Systems will determine eligibility for warranty from the date of purchase shown on the
warranty card when returned within 30 days, or
a.
The date of shipment by Analytic Systems, or
b. The date of manufacture coded in the serial number, or
c.
From a copy of the original purchase receipt showing the date of purchase by the user.
4. In case any part of the equipment proves to be defective, the Purchaser should do the following:
a.
Prepare a written statement of the nature of the defect to the best of the Purchasers
knowledge, and include the date of purchase, the place of purchase, and the Purchas-
ers name, address and telephone number.
b. Call Analytic Systems at 800-668-3884 or 604-946-9981 and request a return material
authorization number (RMA).
c.
Return the defective part or unit along with the statement at the Purchasers expense
to the Warrantor; Analytic Systems Ware (1993) Ltd., 8128 River Way, Delta, B.C.,
V4G 1K5, Canada.
5. If upon the Warrantor’s examination the defect proves to be the result of defective material or
workmanship, the equipment will be repaired or replaced at the Warrantor’s option without
charge, and returned to the Purchaser at the Warrantor’s expense by the most economical means.
Requests for a different method of return or special handling will incur additional charges and
are the responsibility of the Purchaser.
6. Analytic Systems reserves the right to void the warranty if:
a.
Labels, identification marks or serial numbers are removed or altered in any way.
b. Our invoice is unpaid.
c.
The defect is the result of misuse, neglect, improper installation, environmental condi-
tions, non-authorized repair, alteration or accident.
7. No refund of the purchase price will be granted to the Purchaser, unless the Warrantor is unable
to remedy the defect after having a reasonable number of opportunities to do so.
8128 River Way, Delta B.C. V4G 1K5 Canada T. 604.946.9981 F. 604.946.9983 TF. 1.800.668.3884 (US/CANADA)
