Troubleshooting
9
TXC+ Transmitter Series
Troubleshooting
Read through the troubleshooting information below if you are experiencing a problem with your
transmitter. If the problem cannot be resolved, call your AMX dealer.
If the red LED does not flash:
1.
Remove the transmitter's battery cover and verify that the batteries are correctly installed.
2.
Verify that the batteries are fully charged using a voltage tester. If not, replace the batteries.
3.
If the transmission LED does not flash and one of the following conditions is true, return the
unit to your AMX dealer for repair:
!
RF system receiver responds correctly when you press a transmitter pushbutton.
!
IR receiver LED lights when you press a transmitter pushbutton.
If the red LED flashes but the AMX system does not respond:
1.
Verify that positions 1, 2, and 3 of the DIP switch are set to the correct transmit mode.
2.
When using RF mode, verify that position 3 of the DIP switch if ON (up).
3.
Verify channel code transmission range (FIG. 5 on page 5) matches the receiving control
system's program.
4.
Hold the transmitter closer to the IR or RF receiver. If the problem stops, the transmitter
signals cannot reach the control system due to high levels of IR or RF interference or weak
transmitter batteries.
!
IR interference is typically generated by lights. Try turning off room lights to check for
improved performance.
!
RF interference may be caused by electronic devices such as computers, motors, lighting
ballasts, wireless microphones, etc. Move or reset the receiver's position.
