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QUICK START GUIDE

SVSI NMX-ATC-N4321 

Audio over IP Transceiver

Overview

The SVSI NMX-ATC-N4321 Audio Transceiver sends and receives audio over 

IP. Balanced or unbalanced audio input coming into the N4321’s 

AUDIO IN

 

port is converted into network packets for output through the RJ45 port. 

Units can be stacked to deliver low-latency, multi-channel audio over a 

house network or a physically separate network (using the two auto-sensing 

gigabit Ethernet ports). One Ethernet port is Power Over Ethernet (PoE) for 

use with a PoE switch, eliminating the need for an external power supply. 
Since control is the same as SVSI’s video matrix, video and audio matrices 

can be combined and routed using the same controller. 

FIG. 1  

N4321 LEDS AND CONNECTORS

Establishing Connection

Before using your N4321 unit, it must be configured using the free N-Able 

device management software. However, you will not be able to configure 

units until they are in the same subnet as the host computer. N-Series 

devices are shipped in Auto-IP mode with a default IP address of 

169.254.xxx.xxx. The sample steps below show how the required changes 

(to the host computer’s IP settings) are made in a Windows environment. 

Steps for IP address configuration:

1.

From the 

Control Panel > Network and Internet 

dialog box, select 

Network and Sharing Center

.

2.

Select 

Change adapter settings

.

3.

Select the wired interface connected to your AV network.

4.

Click the 

Properties

 button.

5.

Scroll down in the list to the 

Internet Protocol Version 4 (TCP/IPv4)

 

option. Highlight it and click the 

Properties

 button.

6.

Enable the 

Use the following IP address

 option, and enter the static IP 

address

 provided to you by your network administrator

. See FIG. 2.

FIG. 2  

SETTING A STATIC IP ADDRESS

NOTE: If the computer does not need Internet access, you can simply enter a 

unique 169.254.xxx.xxx IP address with a 255.255.0.0 Subnet mask. Contact 

your network administrator if you are unsure of how to configure the existing 

interface. If the computer already has a statically-assigned IP address, click 

on the Advanced button. Then click Add to enter a unique 169.254.xxx.xxx 

address with a subnet of 255.255.0.0.

Steps for auto discovering devices on the network:

1.

Use the host computer to download and install the latest version of 

N-Able:

PC version - 

http://www.amx.com/products/N-ABLE-PC.asp

 

Mac version - 

http://www.amx.com/products/N-ABLE-MAC.asp

2.

Attach your N4321 unit(s) to the layer-3 network switch.

3.

Disable the wireless adapter on your computer (it must be hard-wired 

to the switch).

4.

Connect the host computer to the layer-3 network switch.

5.

Open the N-Able application. 

If all devices do not appear automatically, click the 

Auto

 

Discover

 button on 

the 

Unit

 

Management

 tab. This issues a broadcast command that will 

discover all units even if they are not in the same IP subnet.

Understanding the N-Able Interface

Once the host IP address is configured properly, you can view all discovered 

units using N-Able. Access the N4321 units from the following tabs:

Unit Management

 tab - N4321 units have 

N4000 Audio 

listed in their 

Type

 field.

Audio Matrix

 tab - N4321 units have a musical note icon next to their 

names (as shown in FIG. 3).

FIG. 3  

AUDIO MATRIX

In the 

Audio Matrix

 tab (shown previously in FIG. 3) Hover over a unit name 

with your mouse to view tool tips providing critical information about each 

device. Double-click any device to view its 

Settings

 page (shown in FIG. 4). 

If prompted, enter 

admin

 and 

password

 for the default login username and 

password.

Basic Installation Guidelines

Connections

Options

Power:

PoE:

 Connect the unit’s 

P0

 port to an active, PoE-enabled 

network switch

External power supply: 

If not using PoE for power, connect a 

12V regulated power supply (part number N9312) to the 

unit’s two-pin terminal block plug connector labeled 

+12V 

2A

.

Network:

PoE units:

 If using PoE to power the unit, you should already 

have a network connection.

Externally powered units:

 

If not using PoE, connect the 

P0

 port 

or 

P1

 port to the network with the appropriate cable

Audio:

For audio encoding, connect a line level analog audio source 

to the 

Audio

 input terminal block plug connector

N4321 Audio Transceiver 

N4321 Audio Transceiver 

5-pin Phoenix connectors

for balanced audio input/output 

2-channel, unbalanced

audio output

button

indicators

Device reset 

ID discovery

button

Status

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