Page 3 of 3 08/07/00 Rev. C
Troubleshooting
Problem: LED does not come on at power-up.
1. Check the voltage across the Hot and Common wires to make sure the device is getting
power (should be 120VAC).
2. Make sure the 3-way Control wire is not shorted to Ground. If this wire is shorted, the device
may appear in Landmark Designer, but it will not operate via the button.
Problem: Dimmer works, but does not appear in Landmark Designer.
1. Check the PHASTLink cable.
2. Make sure the device's Ground wire is properly grounded and NOT shorted to Common,
Load, or Hot wires.
Technical Support
Note: There are no user-serviceable parts inside the device. Opening the device will
void your warranty and may expose you to dangerous voltages.
If you experience problems with your PHAST products, double check all external connections,
settings. If the problem persists, call your PHAST dealer or PHAST Technical Support.
•
Write your PHAST dealer's number here for easy
reference:___________________________
•
You can contact PHAST Technical Support at 800-979-9637 or 801-264-8090.
•
Support is also available at the PHAST web site at http://phast.com
PHAST Corporation
79 West 4500 South, Building 14
Salt Lake City, Utah 84107
801-264-8090
800-979-9637
801-264-8271 FAX
http://phast.com
Figure 3 - Rear View of PLL-SD10
1 2 3 4 5 6 7 8
Figure 4 - RJ-45 Plug
(neutral)
