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AMX Modero X Series Operation/Reference Manual Download Page 40

Upgrading Firmware

32

 MXD/T-1000 10.1" Modero® X Series Touch Panels

Summary of Contents for Modero X Series

Page 1: ...Operation Reference Guide Touch Panels MXT D 1000 10 1 Modero X Series Tabletop Touch Panel 10 1 Modero X Series Wall Flush Mount Last Updated 9 24 2012 ...

Page 2: ...rked on the outside of each box The RMA is valid for a 30 day period After the 30 day period the RMA will be cancelled Any shipments received not consistent with the RMA or after the RMA is cancelled will be refused AMX is not responsible for products returned without a valid RMA number AMX is not liable for any damages caused by its products or for the failure of its products to perform This incl...

Page 3: ...MPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE AMX SOFTWARE THIS LIM ITED WARRANTY GIVES LICENSEE SPECIFIC LEGAL RIGHTS Any supplements or updates to the AMX SOFTWARE including without limitation any if any service packs or hot fixes provided to Licensee after the expiration of the ninety 90 day Limited Warranty period are not covered by any warranty o...

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Page 5: ...000 NC 5 MXD 1000 6 Memory 9 Basic Operation 9 Powering on the MXD 1000 9 Microphone 9 Audio Video Capabilities 9 MXD 1000 NC 9 MXD T 1000 Features 10 Picture View 10 Preview Mode and Normal Mode 11 Picture View Send Command 12 Configuration 12 Bluetooth Support 12 NFC 12 Cleaning the Touch Overlay and Case 12 Installation 13 MXT 1000 Installation 13 Power via Power Over Ethernet 13 Ethernet Cable...

Page 6: ...nsfer the Firmware File From the Flash Drive to the Touch Panel 26 Upgrading from Previous Firmware 27 Returning to Factory Default Firmware 27 Upgrading Firmware Via NetLinx Studio 28 Viewing devices on the Virtual System 30 Downloading firmware 30 Appendix Troubleshooting 33 Overview 33 Panel Doesn t Respond To Touches 33 Panel Isn t Appearing In The Online Tree Tab 33 Can t Connect To a NetLinx...

Page 7: ...Table of Contents 3 MXD T 1000 10 1 Modero X Series Touch Panels ...

Page 8: ...4 MXD T 1000 10 1 Modero X Series Touch Panels Table of Contents ...

Page 9: ...munication by sharing pairing and transaction between RF devices like exchanging data identities Enhanced Usability External phone connections via Bluetooth or USB and HD video streaming Graphic Leaps Bounds The Modero X Series includes some striking new intuitive UI functionality including gesturing swiping dynamic reordering and enhanced animation capabilities Perfect From Any Angle Includes In ...

Page 10: ... mm x 170 mm 12 0 304 mm diagonal display with a viewable area of 8 5 x 5 3 217mm x 136mm 10 1 257mm diagonal The device communicates via Ethernet 10 100 port RJ 45 connector supported IP and IP based protocols UCP TCP ICMP ICSP IGMP DHCP Telnet FTP DNS RFB for VNC and HTTP and USB 3 USB host 2 0 Type A ports and 1 Micro USB device port The MXT 1000 also supports Near Field Communication NFC techn...

Page 11: ...sily accessible USB ports on rear of base used for connection to keyboard mouse or USB drive Micro USB Port 5 pin Micro USB connector used for camera video and microphone output only Ethernet 10 100 Port and Cable 10 100 Base T RJ 45 connector for Ethernet connectivity and PoE Touch Panel Display Display Type TFT Active Matrix Color LCD with In Plane Switching IPS technology Display Size 9 9 x 6 7...

Page 12: ...h AMX CSG Operating Environment Operating Temperature 32 F to 104 F 0 C to 40 C Storage Temperature 4 F to 140 F 20 C to 60 C Humidity Operating 20 to 85 RH Humidity Storage 5 to 85 RH Power Heat Dissipation On 27 3 BTU hr Standby 10 9 BTU hr Dimensions HWD 6 14 16 x 9 14 16 x 4 14 16 174 mm x 252 mm x 124 mm Weight 3 0 lbs 1 36 Kg Certifications FCC Part 15 Class B C Tick CISPR 22 Class B CE EN 5...

Page 13: ...n the MXT 1000 The MXT 1000 may be powered on by touching and holding the Sleep button on the top of the device Microphone The MXT 1000 contains a built in microphone above the touch screen for video and audio conferencing capabilities This microphone is concealed by the casing Audio Video Capabilities The MXT 1000 has the capability of displaying multiple JPEG and PNG files at one time The device...

Page 14: ... 7 252 mm x 170 mm 12 0 304 mm diagonal Landscape or 6 7 x 9 9 170 mm x 252 mm 12 0 304 mm diagonal Portrait display with a viewable area of 8 5 x 5 3 217mm x 136mm 10 1 257mm diagonal Landscape or 5 3 x 8 5 136 mm x 217 mm 10 1 257mm diagonal The device communicates via Ethernet 10 100 port RJ 45 connector supported IP and IP based protocols UCP TCP ICMP ICSP IGMP DHCP Telnet FTP DNS RFB for VNC ...

Page 15: ...ections or for firmware uploads Micro USB Port 5 pin Micro USB connector used for video output from camera video Landscape Only and microphone output only Ethernet 10 100 Port 10 100 Base T RJ 45 connector for Ethernet connectivity and PoE Touch Panel Display Display Type TFT Active Matrix Color LCD with In Plane Switching IPS technology Display Size Landscape 9 9 x 6 7 252 mm x 170 mm 12 0 304 mm...

Page 16: ...H Power Heat Dissipation On 27 3 BTU hr Standby 10 9 BTU hr Dimensions HWD Landscape 6 11 16 x 9 7 8 x 2 5 8 171 mm x 252 mm x 67 mm Portrait 9 7 8 x 6 11 16 x 2 5 8 252 mm x 171 mm x 67 mm Weight 2 0 lbs 0 91 Kg Certifications FCC Part 15 Class B C Tick CISPR 22 Class B CE EN 55022 Class B and EN 55024 CB Scheme IEC 60950 1 IC IEC EN 60950 RoHS Included Accessories MXD 1000 Installation Guide 93 ...

Page 17: ...ing and holding the Sleep button on the top of the device Microphone The MXD 1000 contains a built in microphone above the touch screen for video and audio conferencing capabilities This microphone is concealed by the casing Audio Video Capabilities The MXD 1000 has the capability of displaying multiple JPEG and PNG files at one time The device also supports streaming motion JPEG video of the sort...

Page 18: ...and the MXT 1000 will return to its default display page To start Picture View 1 Connect a USB drive to the device Picture View will automatically recognize all available images on the drive and start displaying them on the touchscreen 2 When the images begin to display touch any place on the touchscreen to open the configuration popup menu FIG 8 If no selection is made this menu will remain in pl...

Page 19: ...onds a selected image will be displayed in Picture View This may be selected between 5 10 15 30 and 60 seconds 6 The counter beneath the buttons displays the number of images currently uploaded by the MXT 1000 versus the number detected on the USB drive Preview Mode and Normal Mode Picture View has two modes Preview Mode and Normal Mode Preview Mode allows the user to configure Picture View Once a...

Page 20: ...self is accessible from the front of the panel 3 25 82 55 mm from the left corner of the panel and 0 375 9 53 mm from the top edge When using an NFC device with the MXT 1000 you should align your device s antenna with the center of the touch panel s antenna FIG 1 and FIG 4 Cleaning the Touch Overlay and Case Both the MXT 1000 and the MXD 1000 come with the MXA CLK Modero X Series Cleaning Kit FG59...

Page 21: ... or other approved AMX PoE power source The incoming Ethernet cable should be connected to the RJ45 port on the cable attached to the device FIG 10 Ethernet Cable Installation and Modification In installations where you wish to conceal the Ethernet cable a hole at least 1 00 2 54 cm in diameter is required in the surface to allow passage of the female RJ45 connector FIG 11 If using a smaller hole ...

Page 22: ...nonconductive item such as a wooden stick reinsert the Ethernet cable connector into the device Use the stick to ensure that the connector is properly seated 7 Tighten the clamp to secure the Ethernet cable Make sure the clamp is around the bundled black cable not the individual wires 8 Connect the RJ45 connector to its incoming Ethernet cable and apply power MXD 1000 Installation The MXD 1000 may...

Page 23: ...ake sure that the assembly is in the correct position and in the correct place Once the locking tabs are extended and locked into place removing the backbox may be difficult without having access to the back of the wall or causing damage to the wall For typical mounting surfaces such as drywall use the locking tabs as the primary method for securing the back box to the surface For thin walls or so...

Page 24: ...2cm The mounting surface should also be smooth and flat The maximum recommended torque to screw in the locking tabs on the plastic back box is 5 IN LB 56 N CM Applying excessive torque while tightening the tab screws such as with powered screwdrivers can strip out the locking tabs or damage the plastic back box FIG 15 MXD 1000 Installation Template 9 7 8 8 3 4 5 1 2 6 3 4 13 97 m 17 15cm 25 08cm 2...

Page 25: ...des of the back box by tightening the screws inside the box until snug Not all of the tabs must be extended to lock the back box in place but extending a minimum of the top and bottom tabs is highly recommended Apply enough pressure to the screw head to keep the box flush with the wall this ensures that the locking tabs will tighten up against the inside of the wall The back box is clear to allow ...

Page 26: ...ck box and push it down Landscape onto the bottom snaps or on the left side and push it to the right Portrait FIG 19 Press gently but firmly on the ends until the snaps click to lock it down FIG 17 Rear of the MXD 1000 Portrait FIG 18 Rear of the MXD 1000 detail of the RJ45 connection RJ45 Port USB Port Micro USB Port Top RJ45 cable clip RJ45 Cable Clip RJ45 Port Top Do not disconnect the connecto...

Page 27: ...m edge Landscape or right edge Portrait may be unlatched in order to remove the device from the mounting surface To remove an MXD 1000 from its back box 1 The bottom Landscape or right side Portrait of the MXD 1000 has a series of ventilation holes along the molding FIG 20 From each end count to the eighth and ninth holes on the row closest to the panel FIG 19 Installing the MXD 1000 Latch Hooks M...

Page 28: ...ntly outward until the side of the panel is free of the snap 3 When the first side is free repeat the process with the other 4 With the edge of the touch panel free carefully lift up and out Landscape or to the left and out Portrait to remove the touch panel from the back box Be careful not to pull on the cables or connectors 5 To reattach the panel to its back box repeat the installation procedur...

Page 29: ...Installation 21 MXD T 1000 10 1 Modero X Series Touch Panels ...

Page 30: ...Installation 22 MXD T 1000 10 1 Modero X Series Touch Panels ...

Page 31: ...ro X Series Programming Guide Information on Settings pages panel configuration and programming is included in the Modero X Series Programming Guide available at www amx com Programming the MXT 1000 and MXD 1000 require the use of the latest versions of NetLinx Studio and TPDesign 4 both available at www amx com ...

Page 32: ...Configuration and Programming 24 MXD T 1000 10 1 Modero X Series Touch Panels ...

Page 33: ...e wall mount if a USB extension was not already installed 2 Create a directory on the USB flash drive with one of the following names depending on the panel you are upgrading Note that the name must match exactly do not include the quotes These directory names are not case sensitive 3 Copy the firmware kit file to be transferred for example SW5968_ModeroX_v2_103_52 kit into this directory on the f...

Page 34: ...e entering a password c From the Configuration page select Admin d From the Admin Configuration page select Install Firmware 3 In the Firmware Installation page select New to install new firmware from external disk 4 The popup page displays the name of the firmware file for example SW5968_ModeroX_v2_103_52 kit 5 Select Yes and follow the directions displayed on the popup 6 Once the panel reboots i...

Page 35: ... Yes the device will retrieve the files and then reboot Returning to Factory Default Firmware The MXT 1000 and MXD 1000 allow the option to return the device to its original factory default firmware which may be necessary in certain situations To return the device to its factory default firmware 1 From the Settings page select the Configuration page 2 From the Configuration page select Admin 3 Fro...

Page 36: ... the Communications Settings dialog box FIG 27 3 Click on the NetLinx Master radio button from the Platform Selection section 4 Click on the Virtual Master radio box from the Transport Connection Option section to configure the PC to communicate directly with a panel Everything else such as the Authentication is greyed out because this connection is not going through the Master s UI Firmware upgra...

Page 37: ...to save your settings and return to the main NetLinx Studio application 11 Click the OnLine Tree tab in the Workspace window to view the devices on the Virtual System The default System value is 1 12 Right click on the Empty Device Tree System entry and select Refresh System to re populate the list 13 The OnLine Tree should now display the connection to the device The Connection Status Icon on the...

Page 38: ...Agreement verify download of the Modero Kit file to a known location 3 Select Tools Firmware Transfers Send to NetLinx Device from the main menu to open the Send to NetLinx Device dialog FIG 30 Verify that the panel s System and Device number values match those values listed within the System folder in the OnLine Tree tab of the Workspace window FIG 29 NetLinx Workspace window showing panel connec...

Page 39: ...e update process is complete 8 Click Send to begin the transfer The file transfer progress is indicated on the bottom right of the dialog 9 After the file transfer is complete the panel will automatically reboot 10 After the panel has finished rebooting right click the associated System number and select Refresh System This causes a refresh of all project systems establishes a new connection to th...

Page 40: ...Upgrading Firmware 32 MXD T 1000 10 1 Modero X Series Touch Panels ...

Page 41: ... to reply with a connection failure instantly if it is not Without using the ping feature a connection may still be attempted but a failure will take longer to be recognized When connecting to a NetLinx Master controller via TCP IP the program will first try to ping the controller before attempting a connection Pinging a device is relatively fast and will determine if the device is off line or if ...

Page 42: ...Appendix Troubleshooting 34 MXD T 1000 10 1 Modero X Series Touch Panels ...

Page 43: ...Appendix Troubleshooting 35 MXD T 1000 10 1 Modero X Series Touch Panels ...

Page 44: ... registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time It s Your World Take Control 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA 800 222 0193 469 624 8000 469 624 7153 fax 800 932 6993 technical support www amx com ...

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