AMX Epica DGX 144, Instruction Manual

Page: 85 / 107

Appendix C – APDiagnostics
81 Epica DGX 144 Instruction Manual
Modes
Note: If the system contains multiple enclosures, you will be prompted to select the enclosure before
you select the mode.
This program can be opened in one of two modes: Acquisition or Emulation.
Acquisition Mode
Note: Only a single instance of the application can run on a PC when in Acquisition mode.
Acquisition mode is used to gather and display real-time diagnostic data from an attached AMX
AutoPatch Distribution Matrix. For this mode to be used effectively, we recommend using a dedicated
PC because the Epica DGX 144
must be connected to your PC via the Ethernet port (default) or serial
port and the program must be running continuously to acquire data . This data consists of system-critical
operating parameters, as well as general information about hardware and control configuration. As the
data is gathered, it is automatically archived on the host PC’s hard-drive.
The three types of files maintained by APDiagnostics are:
Date-stamped log
.acp (packet)
Activity
The archived files can be emailed to technical support for trend analysis and troubleshooting or can be
opened by APDiagnostics in Emulation mode for analysis.
Emulation Mode
This mode is an “off-line” mode used to process and display data that was gathered from an actual
system in Acquisition mode. This mode allows the user to “play back” the system’s behavior during a
specified period of time for trend analysis and troubleshooting.