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USER MANUAL - DUX-SCL

HDMI SCALER

TROUBLESHOOTING

1. Why the Power LED is off?

•  Check that all the devices are on.
•  Check that all the cables are qualified and connected properly.

2. Why the display connected to DUX-SCL shows no picture?

•  Check that all the devices are on.
•  Check that all the cables are qualified and connected properly.
•  Check that the display works properly, and that the source device has normal 

signals output.

•  Ensure that the display device supports HDCP.
•  Check that your display device is switched to the correct source input mode.
•  Check that no compatibility issue exists between DUX-SCL and the display. If so, 

replace the display with other models.

•  Check that the SCALER Switch is set to the right position. For more information, 

please see SCALER SWITCH.

3. Why the display connected to DUX-SCL shows snow or mosaic?

•  Check that all the cables are qualified and connected properly.
•  Check that the source input device has no such problem as snow, mosaic or with 

a damaged disc. If so, replace with another qualified input source.

•  Check that no compatibility issue exists between DUX-SCL and the display. If so, 

replace the display with qualified models.

Summary of Contents for DUX-SCL

Page 1: ...USER MANUAL DUX SCL HDMI SCALER...

Page 2: ...I SCALER Table of Contents IMPORTANT SAFETY INSTRUCTIONS 03 INTRODUCTION 04 PACKING LIST 05 SPECIFICATIONS 06 PANEL OVERVIEW 08 SCALER SWITCH 10 INSTALL HARDWARE 11 RS232 CONTROL 12 TROUBLESHOOTING 13...

Page 3: ...unit s ventilation openings with newspapers tablecloths curtains and similar items Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers...

Page 4: ...e freedom while adjusting their video signal for the best result DUX SCL installs a SCALER switch for manual adjustment of output resolutions When connected to a control PC through RS232 the device ca...

Page 5: ...5 USER MANUAL DUX SCL HDMI SCALER PACKING LIST 1 x DUX SCL 1 x Power Adapter 12 VDC 1 5A 1 x Phoenix Male Connector 3 5 mm 3 pin 2 x Mounting Brackets 1 x User Manual...

Page 6: ...x2160P2 3 5 6 8 4096x2160P2 3 5 6 8 1 23 98 Hz 2 24 Hz 3 25 Hz 4 29 97 Hz 5 30 Hz 6 50 Hz 7 59 94 Hz 8 60 Hz Input Video Level 0 5 1 2 V p p Output 1 x HDMI OUT Output Signal Type HDMI TMDS Audio Outp...

Page 7: ...10 90 non condensing Storage Temperature RH 4 F 140 F 20 C 70 C 10 90 non condensing Power Supply 12 VDC 1 5A Power Consumption 8 W Max ESD Protection Human body model 8 kV Air gap discharge 4 kV Cont...

Page 8: ...1 2 3 4 Item Name Description 1 HDMI IN Connects to an HDMI source device 2 SCALER SWITCH Adjusts the Output scaling 3 HDMI OUT Connects to an HDMI display device 4 S PDIF OUT Connects to an audio sy...

Page 9: ...e Description 1 DC 12V Connects the Power Adapter provided 2 POWER LED On DUX SCL is powered on Off DUX SCL is powered off 3 RS232 For RS232 serial communication or firmware upgrading 4 USB Connector...

Page 10: ...itches are set to 000 or upward Users are allowed to set DUX SCL to desired scaling output resolution by using the SCALER Switch 0 1 1 2 3 Default Setting Auto Scaler DIP SWITCH SCALING OUTPUT RESOLUT...

Page 11: ...xample System Wiring 1 Connect DUX SCL s HDMI IN to an HDMI input source e g DVD player game console satellite cable TV media server etc 2 Connect DUX SCL s HDMI OUT to an HDMI output display e g TV s...

Page 12: ...rs Value Baud Rate 9600 bps Data bits 8 bits Parity None Stop bits 1 bit Flow control None A whole list of API Commands for controlling DUX SCL is available in Appendix To upgrade firmware 1 Download...

Page 13: ...your display device is switched to the correct source input mode Check that no compatibility issue exists between DUX SCL and the display If so replace the display with other models Check that the SC...

Page 14: ...r on 2 To define a sink power by CEC automatically Command CSPA T Return CSPA T Description SPA 0 1 0 Disable 1 Enable Command CSPA1T Return CSPA1T Description Enable to control the sink power by CEC...

Page 15: ...800 60 108 Auto 1024x768 60 Auto preferred native timing of the display Command SRT Return SRT 1 or SRT 101 Description Output resolution is Fix 3840x2160 60 or Auto 3840x2160 60 5 To reset system set...

Page 16: ...B T Return CUB T Description UB 1 3 1 9600 2 57600 3 115200 Command CUB1T Return CUB1T Description Set UART baudrate to 9600 10 To set UART end char Command CUE T Return CUE T Parameter UE 1 4 1 NULL...

Page 17: ...1 0A Description UART CMD of Power ON is 0X00 0X01 0X0A 14 To config UART CMD of Standby Command CDOF T Return CDOF T Description 00 FF string of HEX Command CDOF00 01 0AT Return CDOF00 01 0AT Descrip...

Page 18: ...3840x2160 60_2ch 2 3840x2160 30_2ch 3 1920x1200 60_2ch 4 1920x1080 60_2ch 5 1280x800 60_2ch 6 1280x720 60_2ch 7 1024x768 60_2ch 8 3840x2160 60_6ch 9 3840x2160 30_6ch 10 1920x1200 60_6ch 11 1920x1080 6...

Page 19: ...tputs for vid eo signals up to 4K 60Hz 4 4 4 bandwidth 18 Gbps DUX TX HDMI 1 4 over HDBT TX up to 100m DUX RX HDMI 1 4 over HDBT RX up to 100m DUX TX 70 HDMI 1 4 over HDBT TX up to 70m DUX RX 70 HDMI...

Page 20: ...arks registered trademarks of their respective companies AMX does not assume responsibility for errors or omissions AMX also reserves the right to alter specifications without prior notice at any time...

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