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AMX DGX-AIE, Hardware Reference Manual

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AMX DGX-AIE Hardware Reference Manual Download Page 267

Appendix E - Upgrading/Downgrading the System

267

Enova Digital Media Switchers - Hardware Reference Manual

Downgrading DXLink Endpoint Firmware

Download the latest version of DXLink firmware that is compatible with an Enova DGX 8/16/32/64 Digital Media Switcher 
and use the "Upgrading DXLink Transmitter/Receiver endpoints" instructions provided on page 265 to apply the 
downloaded firmware version. Enova DGX 8/16/32/64 compatible firmware is available on your DXLink product’s page at 
www.amx.com.

Downgrading Enova DGX 100 Series Enclosures

Download the Enova DXG 8/16/32/64 enclosure firmware (from the corresponding product page at www.amx.com) and 
use the "Upgrading the Enclosure" instructions provided on page 264 to apply the downloaded firmware version.

Downgrading the Front Control Panel

Download the Enova DXG 8/16/32/64 control panel firmware (from the corresponding product page at www.amx.com) 
and use the "Upgrading the Control Panel" instructions on page 260 to apply the downloaded firmware version.

Removing 100 Series CPU Board and Installing Enova DGX 8/16/32/64 CPU Board

CAUTION:  

Do not remove CPU board until you are ready to install the replacement, unless directed to do so by technical 

support.

Important Information for CPU Downgrade from 100 Series to 8/16/32/64



Do not transfer SD cards from the Enova DGX 100 Series CPU into the Enova DGX 8/16/32/64 CPU.

SD cards from Enova DGX 100 Series CPUs and Enova DGX 8/16/32/64 CPUs have different functions.



Audio Switching Boards are not supported within the Enova DGX 8/16/32/64; therefore, these boards must be 

removed prior to using the new CPU.



Endpoint devices bound to the replaced integrated Master (DGX 100 Series CPU) via TCP/UDP connection 

scheme are not detectable by the new integrated Master (DGX 8/16/32/64 CPU) until the new Master is 
configured for the IP address used by the previous Master. (NDP devices appear in NetLinx Studio’s OnLine Tree as 
unbound devices.)

Items Required



Enova DGX 8/16/32/54 replacement CPU board



Phillips #1 screwdriver



ESD wristband and cord with an alligator clip    

DXLink Firmware Compatibility

Enova DGX 8/16/32/64

Enova DGX 100 Series

DXLink Twisted Pair Transmitters

1.6.67

1.8.28

DXLink Twisted Pair Receivers

1.9.69

1.13.34

DXLink Twisted Pair 4K Receivers

N/A

2.2.23

DXLink Fiber Transmitters

1.2.12

1.4.12

DXLink Fiber Receivers

1.2.1

1.4.17

Enova DGX Enclosure Firmware

Firmware Version

Compatible with

2.2.11

Enova DGX 8/16/32/64 enclosures

3.2.19

Enova DGX 100 Series enclosures

Enova DGX Control Panel Firmware

Firmware Version

Compatible with

2.0.3

Enova DGX 8/16/32/64 enclosures

2.2.0

Enova DGX 100 Series enclosures

FIG. 154  

Enova DGX 8/16/32/64 CPU board (top view)

Summary of Contents for DGX-AIE

Page 1: ...HARDWARE REFERENCE MANUAL ENOVA DIGITAL MEDIA SWITCHERS ENOVA DGX 100 SERIES ENCLOSURES ENOVA DGX INPUT BOARDS ENOVA DGX OUTPUT BOARDS ENOVA DGX EXPANSION BOARDS...

Page 2: ...nd the point where they exit from the apparatus 11 ONLY USE attachments accessories specified by the manufacturer 12 USE ONLY with a cart stand tripod bracket or table specified by the manufacturer or...

Page 3: ...MISUSED OR ABUSED THIS CAN RESULT IN Smoke or gas hazard Heat hazard Fire hazard Explosion hazard WARNING Do not place batteries in mouth or ingest Chemical burn hazard Keep new and used batteries out...

Page 4: ...ademark of the Xerox Corporation ENERGY STAR is a registered trademark of the U S Department of Energy and the U S Environmental Protection Agency Other products mentioned herein may be the trademarks...

Page 5: ...l CHINA MARKINGS ONLY FOR INSTALLATIONS LOCATED IN CHINA 2000 2000 2000 This symbol denotes that the device is not to be used at altitudes exceeding 2000 meters This symbol denotes that the device is...

Page 6: ...de 28 Integrated NetLinx NX Master Features 28 The integrated NetLinx NX Master supports the following features 28 Automatic Configuration of AMX Devices via ICS LAN 28 Link local Fallback in DHCP Mod...

Page 7: ...and Setup 44 DGX Enclosure MAC Address Serial Number 44 DXLink Fiber Boards 44 Safety Recommendations for Laser Products 44 General Hazard Precautions 44 Elevated Operating Temperature 44 Airflow Rest...

Page 8: ...N 10 100 Port 54 LAN 100 1000 Port 54 IP Protocols Used by the Enova DGX Integrated Controller 54 Avoiding Network Ethernet Loops 55 Connecting an Enova DGX to a Public LAN via the LAN 100 1000 Port 5...

Page 9: ...CPU Control Board all DGX 100 Series Enclosures 66 Overview 66 Control Panel 67 Overview 67 Control Keys and Dial 67 Input and Output Keys 68 Function Menus and Modes 68 Enova DGX Control Panel Basic...

Page 10: ...4K60 4 4 4 HDMI Input Board Specifications 83 Enova DGX 4K60 4 4 4 HDMI Output Board Specifications 84 4K60 HDMI Board Default EDID Resolutions Supported through Local DDC 85 4K HDMI DTD Detailed Timi...

Page 11: ...ocess 103 Supported Number of Sinks 104 HDCP Source Device 104 Enova DGX Switcher 104 Unsuccessful Transmission in System 104 Video Troubleshooting 104 Audio Troubleshooting 105 Audio Format Support o...

Page 12: ...Connecting Sources and Destinations to DXLink Inputs and Outputs via TX RX 119 DXLink Connector LEDs 120 Configuring DXLink Endpoints for Communication with a Master 120 Best Practices for Configurat...

Page 13: ...now for Auto setup 132 Disabling Auto setup Mode 132 Enabling Auto setup Mode 132 Telnet Access to Endpoints in Auto setup Mode 132 Telnet Access to DXLink Twisted Pair 4K Receivers 132 DXLink Twisted...

Page 14: ...Inputs or Outputs 144 Units Connected to DXLink Board Connectors 144 Checking DXLink Fiber Duplex Hardware Directional Mode Settings 144 Configuring DXLink Endpoints for Communication with a Master 1...

Page 15: ...n mix Audio Input 162 Dante Audio Switching Board down mix Input 162 Supported down mix Input Formats 162 Routing the down mix Input 162 down mix SEND_COMMANDs 162 Dante Audio Switching Board Troubles...

Page 16: ...75 Overview 175 Rules for System Setup 175 Enova DGX Model Specific AIE Notes 176 Enova DGX Audio Insert Extract Boards Specifications 176 System Examples 177 AIE Board in Left Expansion Board Slot Ex...

Page 17: ...2 On Screen Display 193 Image Adjustments 193 DXLink Video Settings 194 DXLink Twisted Pair or Fiber Transmitters for selected video input 194 DXLink Twisted Pair or Fiber Receivers for selected video...

Page 18: ...s 209 Note the following port information 209 Switcher SEND_COMMANDs 210 AI input O output 210 AUTO_SETUP 210 AUTO_SETUP 210 CI input O output 210 CL L I I O O 210 EXT_AUD 210 FAN_ALARM 211 FAN_SPEED...

Page 19: ...OLOR 220 VIDOUT_OSD_POS 220 VIDOUT_OSD_POS 220 VIDOUT_RES_REF 220 VIDOUT_RES_REF 220 VIDOUT_SCALE 220 VIDOUT_SCALE 220 VIDOUT_SLEEP 221 VIDOUT_SLEEP 221 VIDOUT_SLEEP_DELAY 221 VIDOUT_SLEEP_DELAY 221 V...

Page 20: ...29 AUDOUT_MAXVOL 229 AUDOUT_MAXVOL 229 AUDOUT_MINVOL 229 AUDOUT_MINVOL 229 AUDOUT_MUTE 229 AUDOUT_MUTE 230 AUDOUT_RESET_EQ 230 AUDOUT_STEREO 230 AUDOUT_STEREO 230 AUDOUT_TESTTONE 230 AUDOUT_TESTTONE 2...

Page 21: ...dding or Replacing a Board 241 To remove and replace an Enova DGX board 241 Board Troubleshooting 243 Problems with Board Power Up 243 Appendix B Replacing Battery on CPU 244 Overview 244 Removing and...

Page 22: ...60 Removing Current CPU Board and Installing 100 Series CPU Board 261 Important Information for CPU Upgrade from 8 16 32 64 to 100 Series 261 Items Required 262 Removing and Replacing an DGX CPU board...

Page 23: ...ssary 277 Board Support for DVI and HDMI Signals Changing the EDID Setting 277 DVI Boards 278 HDMI Boards 278 Options for Re programming EDIDs 278 Reading and Saving EDID Data from a Destination Devic...

Page 24: ...External Serial Control via DB 9 Control Port 286 PC Requirements for Serial Control 286 RS 232 Pin Diagram 286 Establishing External Serial Control Via the Control DB 9 serial Port 286 Serial Communi...

Page 25: ...n on page 27 Enova DGX HDMI 4K60 Boards Enova DGX HDMI Boards Enova DGX DVI Boards Enova DGX DXLink Twisted Pair Boards NOTE Enova DXLink Twisted Pair Boards must be used in conjunction with DXLink Tw...

Page 26: ...ice s format with DXLink Twisted Pair TXs and RXs used for transport of signals with DXLink Twisted Pair Boards and DXLink Fiber TXs and RXs used for transport of signals with DXLink Fiber Boards Inpu...

Page 27: ...put or output board slots Likewise standard input or output boards do not work in expansion board slots Audio Switching Board ASB DAN and ASB Sets page 164 NOTE Audio Switching Boards will not operate...

Page 28: ...8 128 1 through 198 18 129 254 as they are reserved for future upgrades The server supports TX and RX endpoint Auto setup with addresses in the range 198 18 130 1 through 198 18 135 254 IMPORTANT The...

Page 29: ...ased on the discovered address settings of the network to which it is attached The Master simultaneously supports IPv4 network addressing This means any Master may have more than one valid IP address...

Page 30: ...Signal Processing DSP options see page 150 for Dante Audio Switching Boards or see page 164 for Audio Switching Boards Through the use of the Audio Insert Extract Board embedded audio can be extracted...

Page 31: ...rface unless the installation has special scaling EDID or HDCP requirements Control Options NOTE For an overview of audio control options and a list of where those options are located within this manu...

Page 32: ...P switch on CPU board inside enclosure Settable via DIP switch on CPU faceplate Device Binding Addressing and Network Options Binding devices to the DGX Master Traditional binding only defaults to NDP...

Page 33: ...ort one down mix channel the last audio input which down mixes any input channel and can be routed to any output Upgrades Firmware Resets and Default Restoration Web Upgrade Status Web Control Interfa...

Page 34: ...occurs With InstaGate Pro Technology when a source requires HDCP encrypted content the inputs and compliant downstream devices are automatically authenticated it just works key limitations on source d...

Page 35: ...2 output boards The blank plates under the input and output board slots cannot be removed Power Supplies x2 The ENC 800 has two power supply units Each of the power supply units has a power receptacl...

Page 36: ...depth with extractors 19 in 48 26 cm width including integral rack mounting ears 6 84 in 17 37 cm height 4 RU Weight Approximately 35 lb 15 9 kg per loaded enclosure Shipping Weight Approximately 45 l...

Page 37: ...two power supply units Each of the power supply units has a power receptacle that will accept all major international standard power sources US power cords are included with all enclosures shipped wit...

Page 38: ...depth with extractors 19 in 48 26 cm width including integral rack mounting ears 6 84 in 17 37 cm height 4 RU Weight Approximately 55 lb 24 95 kg per loaded enclosure Shipping Weight Approximately 65...

Page 39: ...r receptacle that will accept all major international standard power sources US power cords are included with all enclosures shipped within the US Maximum power specifications are provided on the powe...

Page 40: ...70 C Operational Humidity 5 to 85 RH non condensing Storage Humidity 0 to 90 RH non condensing MTBF 439 457 hrs Dimensions 20 08 in 51 cm depth 21 08 in 53 54 cm with extractors 19 in 48 26 cm width...

Page 41: ...not receiving power or have failed Flashing Green the system s input output boards are being upgraded the LED s response to power functions supersedes the upgrade function Off none of the power suppl...

Page 42: ...l enclosures shipped within the US Maximum power specifications are provided on the power supply receptacles NOTE For information on applying power see page 63 FIG 11 DGX 6400 Rear Panel Components FI...

Page 43: ...14 in 53 70 cm with extractors 18 96 in 48 15 cm width with rack mounting ears 22 72 in 57 71 cm height 13 RU Weight Approximately 150 lb 68 0 kg per loaded enclosure Shipping Weight Approximately 25...

Page 44: ...ations below whenever installing or working with fiber products Be sure to apply the power only after all the fiber connections are made and no fiber ends are exposed Do not remove dust plugs from fib...

Page 45: ...rongly recommend using a dedicated line for the system s power Use a minimum breaker current rating of 20 A for 110 V or 10 A for 230 V To avoid an overload note the power consumption rating of all eq...

Page 46: ...for the Enova DGX 6400 Other enclosure related products as needed NOTE For orders comprising multiple enclosures the shipping boxes are marked as Chassis __ of __ where the first blank is the box numb...

Page 47: ...ctly above or below the enclosure The system requires a minimum of one empty rack unit above and below three empty rack units are recommended Verify that the openings on the top and sides of the enclo...

Page 48: ...mounted on wheels 3 Lift the shipping box off of the pallet 4 Unlock the four latches on the two sides of the shipping box 5 Lift the top of the shipping box straight up and over the Enova DGX 6400 a...

Page 49: ...tion If wiring devices to Dante Audio Switching Boards see page 150 If wiring devices to Audio Switching Boards see page 164 If wiring devices to Audio Insert Extract Boards see page 175 4 Attach powe...

Page 50: ...gn the two screw holes on the end of the Cable Management Bar with the two screw holes on the end of the board Note the position of the long part of the bar in relation to screw holes FIG 18 FIG 19 3...

Page 51: ...s correspond to the connectors and are located on the numbering plate metal strip directly above the boards For inputs numbering is consecutive from top to bottom on each board from the left board to...

Page 52: ...u to make various configuration settings via a web browser on any PC connected to the public LAN The NX Master s on board System Configuration interface delivers HTML pages for setting up the system p...

Page 53: ...et cable is connected and terminated correctly Yellow SPD LED On receiving or transmitting LAN data packets ICS LAN 10 100 and LAN 100 1000 Indicator LEDs Cable Requirements and Pinouts RJ 45 link cab...

Page 54: ...4 4 Blue 5 No connection 5 5 Blue White 6 RX 6 6 Green 7 No connection 7 7 Brown White 8 No connection 8 8 Brown IP Protocols Used by the Integrated Controller Protocol Description Standard Port FTP T...

Page 55: ...work loop created when an Enova DGX 1600 was connected to a Public LAN and one of its DXLink Transmitters was connected to the same LAN In this case the DXLink Transmitter needs to be disconnected fro...

Page 56: ...LAN hub or switch The network automatically assigns a DHCP IP address the assigned IP address can be changed to a static IP address 3 Check the indicator LEDs for the LAN 100 1000 connector see page 5...

Page 57: ...he Select key to display the IP Address e Record the IP address for use in Step 3 2 On a PC or tablet open a web browser that supports HTML5 3 In the web browser s address bar enter the Enova DGX s IP...

Page 58: ...om Audio Switching Boards cannot be switched independently from the Control Panel When the audio from the boards is embedded on a video signal only volume input gain and mute can be applied from the C...

Page 59: ...rposes each AxLink device must be assigned a unique number to locate that device on the bus The range for AxLink device numbers is 1 255 AMX best practices requires assigning device numbers in three g...

Page 60: ...osure on the CPU board to the left of the AxLink Port FIG 29 The ID Pushbutton can be used to perform three types of initial configuration settings Toggle between DHCP default and static IP addressing...

Page 61: ...ster in PRD Mode NOTE The DIP switch is mounted with the ON position at the top as indicated by the arrow on the left 1 Set the Position 1 DIP switch to ON to place the integrated Master into PRD mode...

Page 62: ...e 298 Contacting Technical Support If this manual has not satisfactorily answered your questions regarding the Enova DGX Switcher or the system is not operating as expected please contact your AMX rep...

Page 63: ...termine how many DXLink Transmitters and Receivers can be powered via the switcher Complete Power Redundancy Setup IMPORTANT For proper redundant operations all power supplies must be powered at all t...

Page 64: ...wer connections and switches 5 Optional Apply power to a control device system 6 For systems with DXLink Fiber Boards Apply power to the DXLink Fiber TX and RX units 7 Apply power to the source and de...

Page 65: ...will continue to operate However input and output boards will become inoperable and the system will not send or receive signals until at least three power supplies resume functional status Check the...

Page 66: ...ntrol ports provide direct control of matrix switcher processing They do not work on the same layer of control as the integrated NetLinx NX Master which uses the LAN 100 1000 and Program ports ID Push...

Page 67: ...trol Dial is scrolled the menu displays the various command options e g Change and Status The Function key can be pressed at any time to return the display to the Function menu For an overview of the...

Page 68: ...cted first Outputs keys 4 and 5 are white indicating that those outputs have also been selected and can be deselected The switch from Input 19 to Outputs 4 and 5 will be executed when the Take key is...

Page 69: ...ction places the system in Change Mode The Control Panel must be in Change Mode to execute switches While in Change Mode select the Input and Output s keys followed by the Take key to execute switches...

Page 70: ...ied with the switch selections press the Take key to execute it Or if not satisfied with the selections press the Cancel key and start over For new installations we recommend executing a test switch t...

Page 71: ...cled at which time the Control Panel will switch on the default virtual matrix NOTE To change the default virtual matrix see the instructions on page 71 Disconnecting Switches Disconnecting a switch d...

Page 72: ...g the Virtual Matrix on page 71 1 Press the Function key The Function menu appears 2 Locate Status by scrolling with the Control Dial 3 Press the Select key The system is in Status Mode all available...

Page 73: ...number is assigned to another system state using either the Control Panel or BCS commands the former state will be automatically overwritten The instructions below define an example Global Preset 3 a...

Page 74: ...stem is in Lock Mode Input keys 1 through 8 turn blue 4 Press the Input keys in the following order 1 2 3 4 5 default password 5 The panel is locked and all Input and Output keys turn off Unlocking th...

Page 75: ...Audio adjustments can be made without routing the switch 2 Press the Function key The Function menu appears 3 Locate Adjust Audio by scrolling with the Control Dial 4 Press the Select key The Adjust...

Page 76: ...o Switching Boards chapter on page 164 CAUTION We strongly recommend that input gain adjustments be made only by a qualified dealer or installer The following steps tell how to adjust input gain as pa...

Page 77: ...to return to the Function menu Master Info NOTE The enclosure must be connected to a network before its IP address will display Also note that IPv6 addresses are truncated to fit the 20 character lim...

Page 78: ...efault virtual matrix from VM 0 to VM 2 the audio matrix 1 Press the Function key The Function menu appears 2 Locate Setup Options by scrolling with the Control Dial 3 Press the Select key The Setup O...

Page 79: ...tries press the Cancel key restarting the process and reenter from the start The LCD displays Reenter New PWD 6 Re enter the new password If the re entered password matches the system accepts it as th...

Page 80: ...Panel one of the most common troubleshooting strategies is to resend the command to see if the error was simply a timeout error When you are using BCS commands one common troubleshooting strategy is...

Page 81: ...t extraction to AIE Output cards only support insertion from AIE Signals through 4K60 HDMI Boards in the DGX Switcher produce a quality image and provide support for the most flexible audio settings b...

Page 82: ...e format NOTE 4K60 HDMI Boards requires at minimum a High Speed Category 2 cable but we recommend Certified Premium High Speed HDMI cable for any 4K50 4K60 content Video Signal Tiers Support DGX 4K60...

Page 83: ...ut board or RX with Scaling support the Scaler must be in Bypass mode HDR Support Yes HDR10 with ST 2084 EOTF Output signal follows input format Note Requires the use of HDR compatible output board su...

Page 84: ...ova DGX 100 series enclosures 3840x2160p 24 25 30 50 60 Hz 4 4 4 4096x2160p 24 25 30 50 60 Hz 4 4 4 3840x2160p 50 60 Hz 4 2 0 4096x2160p 50 60 Hz 4 2 0 HDMI Cable Requirement Premium Certified High Sp...

Page 85: ...3200 or 6400 enclosures built on or after June 1 2016 Resolution Refresh Rate and Aspect Ratio Video Standard 3840x2160p 29 97 30 Hz 16 9 CTA VIC 95 1920x1080p 59 94 60 Hz 16 9 CTA VIC 16 1920x1080p 5...

Page 86: ...90 029 2560x1080p 50 Hz 64 27 VIC 89 030 640x480p 59 94 60 Hz 4 3 VIC 1 Channels Sampling Frequency Basic Audio 2 channel L PCM 32 44 1 48 kHz Sampling frequency at 16 20 or 24 bits per sample Resolut...

Page 87: ...870 75 Hz 1024x768 60 Hz 70 Hz 75 Hz 87 Hz 832x624 75 Hz 800x600 56 Hz 60 Hz 72 Hz 75 Hz 720x400 70 Hz 88 Hz 640x480 60 Hz 67 Hz 72 Hz 75 Hz Resolution Refresh Rate 1 1920 x 1200 60 Hz 2 1680 x 1050 6...

Page 88: ...event switching that results in switches across multiple repeaters at any given stage in a combined set that exceeds the HDCP 2 2 specification repeater topology limitations an event that will cause t...

Page 89: ...scrambled source and back to the scrambled content Note Check the Video Details flags on the input channel and output channel s to make sure they match No Video Capable source will not send 4K60 form...

Page 90: ...to authenticate Execute an output channel reset on that channel using the MCPU console command reboot u 6 BCPUx y If this does not resolve the issue then execute a power cycle of the sink Note Verify...

Page 91: ...Mode is set to some form of audio that your output device can handle From the Configuration page select the input channel and then the Audio configuration tab on the right half Check that the EDID Mo...

Page 92: ...io format to non HBRA or change the video format to a format that does not use reduced blanking Note HBRA is only supported on CEA formats These changes can be carried out directly on the source devic...

Page 93: ...s sending Dolby Digital or DTS compressed audio to a device that can t uncompress it e g a 2 ch PCM device Audio Switching Boards ASB or ASB DAN Switched Only The Audio Switching Board sub system supp...

Page 94: ...EDID or HDCP requirements see page 199 Active Video AUDIN_FORMAT_AUTO Source Audio Port HDMI ENABLED HDMI VGA Analog ENABLED Whichever port is set in AUDIN_FORMAT HDMI DISABLED Whichever port is set i...

Page 95: ...nova DGX to an output board or via a DXLink Output Board to a DXLink Receiver In order to receive 4K video at the destination device the entire signal path e g source device input board output board r...

Page 96: ...2016 Regulatory Compliance See Enova DGX Digital Media Switcher Enclosure for regulatory compliance HDMI w HDCP DESCRIPTION Compatible Formats HDMI 1 X HDMI 2 0 HDCP 1 X HDCP 2 2 DVI Signal Type Suppo...

Page 97: ...60p 30 Hz DDC EDID Support EDID provided by Enova DGX Digital Media Switcher to the digital HDMI port input and includes presets EDID is user re programmable HDCP Support Yes including HDCP 1 x and HD...

Page 98: ...080p 50 Hz 16 9 SVD 014 VIC 33 1920x1080p 25 Hz 16 9 SVD 015 VIC 5 1920x1080i 59 94 60 Hz 16 9 SVD 016 VIC 20 1920x1080i 50 Hz 16 9 SVD 017 VIC 4 1280x720p 59 94 60 Hz 16 9 SVD 018 VIC 3 720x480p 59 9...

Page 99: ...llows input format Color Space Support sRGB BT601 BT 709 BT 220 RGB 4 4 4 YCbCr 4 4 4 and 4 2 2 and 4 2 0 Output signal follows input format 3D Format Support Yes HDMI Primary Formats Frame Packing 10...

Page 100: ...m Configuration interface see page 140 Standard Timings Default Shipping EDID NOTE The default EDID can be overwritten to include a broad range of features including HDMI mode based on installation re...

Page 101: ...4 3 VIC 3 720x480p 59 94 60 Hz 16 9 VIC 4 1280x720p 59 94 60 Hz 16 9 VIC 5 1920x1080i 59 94 60 Hz 16 9 VIC 6 720 1440 x480i 59 94 60 Hz 4 3 VIC 7 720 1440 x480i 59 94 60 Hz 16 9 VIC 14 1440x480p 59 9...

Page 102: ...2 003 VIC 93 3840x2160p 23 98 24 Hz 16 9 HDMI VIC 3 004 VIC 100 4096x2160p 30 Hz 256 135 005 VIC 98 4096x2160p 24 Hz 256 135 HDMI VIC 4 006 VIC 99 4096x2160p 25 Hz 256 135 007 VIC 105 3840x2160p 30 H...

Page 103: ...s complete the encrypted content begins to display on the destinations NOTE Enova DGX Boards do not support CEC HDMI System Conditions Normally all devices used in an HDMI system are HDCP compliant Ea...

Page 104: ...s switched to a device that does not support HDCP the content will not display and the image will be red Video Troubleshooting The following troubleshooting tips involve signal support from or to thir...

Page 105: ...d EDID should be used and the sources set up to only pass the type of audio that the downstream destination devices can handle Note One way to check if a destination supports a particular type of audi...

Page 106: ...ess the installation has special scaling EDID or HDCP requirements If re programming of boards is necessary use the System Configuration interface see page 127 InstaGate Pro and SmartScale DVI Boards...

Page 107: ...Hz 225 MHz 225 MHz only supported when the HDMI Output Board Scaler or DXLink RX Scaler is in Bypass mode and format is 1080p60 or less with deep color Progressive Resolution Support 480p up to 1920x1...

Page 108: ...100 ps min to 200 ps max 20 to 80 0 16 UI min to 0 33 UI max 1 65 Gbps 20 to 80 Output 5 V DDC Pin 50 mA per output port Input Board Propagation Delay 2 s Output Board Propagation Delay 24 ms for pro...

Page 109: ...1280x720p 59 94 60 Hz 16 9 VIC 5 1920x1080i 59 94 60 Hz 16 9 VIC 6 720 1440 x480i 59 94 60 Hz 4 3 VIC 7 720 1440 x480i 59 94 60 Hz 16 9 VIC 14 1440x480p 59 94 60 Hz 4 3 VIC 15 1440x480p 59 94 60 Hz 16...

Page 110: ...v3 0 0 4 or later Use the DGX_SHELL command set BCPUx_bg_vsync_disabled ON where x is the input board slot number to disable the background check affects the entire input board The command BCPUx_bg_v...

Page 111: ...D must be loaded If after changing the EDID on the input board the audio is still distorted or is not present on the destination device then the device may not be capable of supporting the requested a...

Page 112: ...ee page 127 NOTE Enova DGX DXLink Boards do not support CEC HDCP Compliance If a connected downstream sink is not HDCP compliant then the DXLink output will not send the signal to it This does not aff...

Page 113: ...utput Solecis 5x1 Multi Format Digital Switcher with DXLink Output Solecis 8x1 HDMI Digital Switcher with DXLink Output IMPORTANT DXLink twisted pair cable runs for DXLink equipment shall only be run...

Page 114: ...SB HID Transport Use the Enova DGX Digital Media Switcher in conjunction with DXLink Transmitters and Receivers twisted pair and or fiber connect a DXLink Transmitter to a PC and a DXLink Receiver to...

Page 115: ...4 3 VIC 2 720x480p 59 94 60 Hz 4 3 VIC 3 720x480p 59 94 60 Hz 16 9 VIC 4 1280x720p 59 94 60 Hz 16 9 VIC 5 1920x1080i 59 94 60 Hz 16 9 VIC 6 720 1440 x480i 59 94 60 Hz 4 3 VIC 7 720 1440 x480i 59 94 60...

Page 116: ...Transmitters and Receivers If the board is a DXLink Fiber Board it will need the appropriate Transmitter or Receiver see the table on page 46 DXLink Transmitters and Receivers can be also be used tog...

Page 117: ...control and the destination monitor can be seen simultaneously if adjustments are necessary Adjustments can be made using the System Configuration interface see page 127 Functions of DXLink Transmitte...

Page 118: ...Modules with local power must use the provided desktop power supply or remote power must be a DXLink power injector Local or remote power always overrides power from the switcher If local or remote po...

Page 119: ...loops must be avoided see below Avoiding Network Ethernet Loops See page 55 Important Twisted Pair Cabling Requirements and Recommendations The following requirements and recommendations apply to cabl...

Page 120: ...Manual DXLink Twisted Pair Transmitters Receiver DXLink endpoints ship from the factory with a default mode which allows auto setup to work without additional configuration If the endpoint has not bee...

Page 121: ...ding DXLink Fiber set BCPU_auto_setup_disabled 1 2 3 4 3 The endpoint detects the change and reboots with auto setup disabled 4 Use traditional NetLinx binding to configure DXLink TXs RXs Enabling Aut...

Page 122: ...onfiguration interface to select a non 4K EDID All Wide Full in non 4K range to ensure a supported format is requested by the DXLink Transmitter Some older DXLink Twisted Pair Receivers are not compat...

Page 123: ...n be sent over DXLink Twisted Pair 4K Boards include HDMI DVI D analog video analog audio digital audio and embedded audio DXLink Twisted Pair 4K Boards also work in conjunction with Audio Switching B...

Page 124: ...olecis 4K Digital Switchers 1 Output per Switcher Solecis 4x1 4K HDMI Digital Switcher with DXLink Output FG1010 314 SDX 414 DX Solecis 5x1 4K Multi Format Digital Switcher with DXLink Output FG1010 3...

Page 125: ...able HDCP Support Full matrix HDCP 1 4 support includes any input to any or all outputs key Management System AMX HDCP InstaGate Pro Technology key support up to 16 destinations per output independent...

Page 126: ...h Rate and Aspect Ratio Notes 001 VIC 95 3840x2160p 29 97 30 Hz 16 9 HDMI VIC 1 002 VIC 94 3840x2160p 25 Hz 16 9 HDMI VIC 2 003 VIC 93 3840x2160p 23 98 24 Hz 16 9 HDMI VIC 3 004 VIC 100 4096x2160p 30...

Page 127: ...g DXLink Twisted Pair 4K Input and or Output Boards in conjunction with DXLink Twisted pair 4K Transmitters and Receivers NOTE Transmitters and Receivers can be also be used together as a standalone s...

Page 128: ...wer Considerations for Enova DGX 3200 Endpoint Systems NOTE This section does not apply to the Enova DGX 800 1600 6400 because the system is capable of providing power for the maximum number of DXLink...

Page 129: ...boards and the number of DXLink Transmitters and Receivers to be powered via the switcher and the calculator shows the resulting power draw The Enova DGX Configuration Tool is located at www amx com e...

Page 130: ...ld be no longer than necessary to reach the end points We recommend terminating the cable to the actual distance required rather than leaving any excess cable in a service loop For complete cable spec...

Page 131: ...P addresses consumed by a complete system In a system that does not use auto setup each endpoint requires its own IP address whereas a system that uses auto setup requires only one IP address for the...

Page 132: ...eivers Enabling Auto setup Mode Auto setup is enabled by default If disabled auto setup can be enabled for DXLink Twisted Pair 4K Receivers by using the System Configuration interface see page 143 or...

Page 133: ...ted format is requested by the DXLink Transmitter NOTE Compatibility is available between DXLink Twisted Pair equipment and DXLink Twisted Pair 4K equipment see the DXLink Compatibility Appendix in th...

Page 134: ...l Number FG1058 623 Enova DGX DXLink Multimode Fiber Input Board Simplex DGX I DXF MMS FG1058 633 Enova DGX DXLink Multimode Fiber Output Board Simplex DGX O DXF MMS FG1058 621 Enova DGX DXLink Single...

Page 135: ...liant displays can easily be identified because they display a dark red image via HDMI DVI outputs or an orange image via a DXLink Fiber RX to indicate that the authentication process failed InstaGate...

Page 136: ...oards see page 143 and setting DIP switch 4 Toggle on the TX and RX to ON Unidirectional is the only available Directional Mode for DXLink Fiber Simplex NOTE Simplex hardware is designed to only provi...

Page 137: ...evice USB HID Transport Use the Enova DGX Digital Media Switcher in conjunction with DXLink Transmitters and Receivers twisted pair and or fiber Connect a DXLink Transmitter to a PC and a DXLink Recei...

Page 138: ...A Video Information Code VIC Formats Resolution Refresh Rate Max 1920x1080 60 Hz 1920x1200 60 Hz 1680x1050 60 Hz 1600x1200 60 Hz 1600x900 60 Hz 1400x1050 60 Hz 1440x900 60 Hz 1360x765 60 Hz 1280x1024...

Page 139: ...from the DXLink Fiber Output Board to the DXLink Fiber RX unit The cable run length depends on the quality of the cable see specifications in the table below which apply to both Duplex and Simplex ha...

Page 140: ...out a DXLink Fiber port Enova DGX 3200 DXLink Fiber input out a DXLink Fiber port Enova DGX 1600 DXLink Fiber input out a DXLink Fiber port DXLink Fiber Receiver display device as an HDMI signal Netw...

Page 141: ...able Runs The type of DXLink Fiber Board determines the maximum length of cable runs possible Cable quality is also a determining factor All DXLink Fiber Boards are designed for transmission of an HDM...

Page 142: ...NOTE Location of TX and RX LEDs depends on board orientation Enova DGX 800 1600 TX LED is right on input boards and left on output boards RX LED is reversed Enova DGX 3200 TX LED is on bottom and RX i...

Page 143: ...and OFF for Bidirectional Mode power must be cycled to use in the enabled state When Duplex and Simplex hardware are connected to one another the Duplex hardware will always operate in Data Link lost...

Page 144: ...ection cover configuration through auto setup For instructions on configuring TXs and RXs through traditional NetLinx binding see the Hardware Reference Manual DXLink Fiber Transmitters and Receivers...

Page 145: ...143 or DGX_SHELL commands see below 1 Open a terminal emulation program 2 At the prompt DGX_SHELL type the command to disable auto setup to determine the BCPUx variable see page 250 Enable all ports...

Page 146: ...itcher and RX to the same network Avoid network loops NOTE For systems with DXLink Fiber Simplex Boards the return path is not available FIG 59 shows a DXLink Fiber TX in Unidirectional Mode and a DXL...

Page 147: ...s showing data flow direction FIG 61 The single mode SFP fiber optic transceiver requires single mode fiber optic cable which allows a single optical wave to traverse through the optic core Single mod...

Page 148: ...ng General Signal Problems May be because of fiber cable quality issues See page 141 Audio Problems Audio not present or intermittent with good video A signal containing both video and audio must have...

Page 149: ...ne or both of the fiber optic cables on the return path removed the system automatically drops into Data Link lost Mode In Data Link lost Mode video and audio continue to flow from source to destinati...

Page 150: ...o see and make connections between Dante enabled devices on your network Dante Controller does not need to be present at all times for a Dante network to operate Once the system has been set up the Da...

Page 151: ...itching Input Boards must be installed directly above standard Input Boards in left and right slots and Output Boards must be installed directly below standard Output Boards in left and right slots IM...

Page 152: ...put board supports 8 channels of stereo audio from the Dante network into the DGX 8 16 or 32 embedded digital audio inputs from video input positions embedded audio must originate as 2 channel PCM App...

Page 153: ...edundant Modes Daisy Chain set as default Latency supports 250 sec 500 sec 1 msec 2 msec and 5 msec 1 msec default Device Identification supported through Dante s Identify Device RJ 45 LED indication...

Page 154: ...ch travels directly to the first Dante ASB in the enclosure and concludes with the last Dante ASB in the enclosure FIG 66 Enova DGX Dante Audio Switching Boards in daisy chain topology Enova DGX 6400...

Page 155: ...on each board to a second network Direct control of the secondary redundant network is not possible while the primary network is active though all commands sent throughout the primary network are aut...

Page 156: ...system it applies to see table below 2 Peel the backing off the overlay and discard the backing 3 Align the overlay carefully on the numbering plate then press firmly on the overlay to set the adhesiv...

Page 157: ...ASB Output Board Dante Subscription EDGX IN Enova DGX ASB DAN Input Enova DGX ASB DAN Output Dante Subscription EDGX OUT Dante channels 01 LEFT 01 RIGHT Enova Stereo Audio Input 17 Enova Stereo Audio...

Page 158: ...dio Output 67 Dante channels 03 LEFT 03 RIGHT Dante channels 04 LEFT 04 RIGHT Enova Stereo Audio Input 68 Enova Stereo Audio Output 68 Dante channels 04 LEFT 04 RIGHT Dante channels 05 LEFT 05 RIGHT E...

Page 159: ...the HSSI cable for Dante Audio Switching Boards it remains best practice to install the HSSI cable during initial setup of Enova DGX 800 1600 3200 systems The command EXT_AUD sent to 5002 1 0 responds...

Page 160: ...tching Input Board in the first input expansion slot select the Audio Switch Mode and click Input 9 In addition audio embedded on an HDMI video input can be routed as an embedded audio only signal For...

Page 161: ...nly Input and Output Digital Signal Processing NOTE Configuration data is not affected by firmware upgrades Input and Output Digital Signal Processing Digital Signal Processing Audio Adjustment Parame...

Page 162: ...AUDIN_STATUS AUDIN_GAIN AUDIN_STEREO AUDIN_COMPRESSION AUDIN_COMPRESSION_ATTACK AUDIN_COMPRESSION_RELEASE AUDIN_COMPRESSION_RATIO AUDIN_COMPRESSION_THRESH down mix_DOLBY_DRC down mix_DOLBY_DRC down mi...

Page 163: ...he audio format to non HBRA or change the video format to a format that does not use reduced blanking Dante Audio Switching Board defaults to Embedded rather than Switched audio Audio Switching Boards...

Page 164: ...dividual connectors on Audio Switching Boards can be configured for digital signal processing see page 172 Audio signals can be routed from any of the standard video input board connectors embedded au...

Page 165: ...ansion board slots FIG 74 Boards are installed horizontally CAUTION Enova DGX 6400 Audio Switching Input Boards must be installed directly above standard Input Boards in left and right slots and Outpu...

Page 166: ...3200 80x80 for Enova DGX 6400 Auxiliary Audio Connections 3 5 mm 10 position captive wire terminals 4 per board support balanced differential or unbalanced single ended stereo audio Embedded Digital...

Page 167: ...ly to the Audio Switching Output Board and from there to connected audio destination devices FIG 75 Audio Switching Boards Outputs Audio Adjustments per Output Embedded and Auxiliary Outputs Audio Out...

Page 168: ...Input Boards the Audio Switching Boards in the bottom of the enclosure work in conjunction with the Output Boards Overlays are provided to simplify Audio Switching Board connector wiring on the Enova...

Page 169: ...ft and right CAUTION Audio Switching Boards Dante Audio Switching Boards and Audio Insert Extract Boards are not compatible Do not install mixed types of expansion boards in the same enclosure If two...

Page 170: ...nections FIG 81 illustrates options for wiring between sources and input connectors and between output connectors and the destinations More than one option can be used in the same system NOTE To minim...

Page 171: ...endent System Configuration interface Audio Virtual Matrix VM 2 In the System Configuration interface the Audio Virtual Matrix VM 2 is controlled by selecting the Switch Mode Audio button Virtual Matr...

Page 172: ...he system does not handle the audio in the expected manner see Audio Switching Boards Troubleshooting on page 174 Digital Signal Processing DSP Once the system is installed and all devices are in thei...

Page 173: ...Processing Digital Signal Processing Audio Adjustment Parameters Output Volume 100 dB to 0 dB attenuation Volume Limiter Programmable minimum and maximum volume limits Mute Mute function on each outp...

Page 174: ...format by disabling the extraction insertion of the signal by Audio Switching Boards and allow the input signal to be passed through the system as embedded audio on a video signal see page 143 If audi...

Page 175: ...or System Setup Individual connectors on an AIE Board in either expansion slot can be configured by setting the DIP switches to insert or extract audio default Enable Extract If an AIE connector is se...

Page 176: ...annels will be extracted All other audio formats will be muted at the extraction port Enova DGX Local Analog Audio Specifications Audio Insertion Audio Signal Type Enova DGX 800 Analog stereo up to 8...

Page 177: ...audio is received separately from PC source embedded onto the HDMI signal and routed from standard input through standard output s to destination s as an HDMI signal with embedded audio FIG 85 AIE Boa...

Page 178: ...ignal Setting Audio Connectors to Insert or Extract Setting AIE functionality to insert or extract audio requires removing the AIE Board setting the DIP switches and reinstalling the board If the fact...

Page 179: ...of the numbering plate above the boards and set the plate aside FIG 89 3 Remove the pan head screw that holds the AIE Board in place 4 Push on the board s extractor handle as far as it will go about a...

Page 180: ...for that port Extract Insert DIP Switches Located on the right see red rectangle in FIG 91 To extract audio flip left The AIE connector will pull the embedded audio signal off the corresponding standa...

Page 181: ...nstructions below directly correlate to the input and output connectors IMPORTANT The orientation of the AIE Boards in the right expansion board slots places the lowest connector number for these boar...

Page 182: ...tandard input or output connectors that they insert audio into or extract audio from AIE 1 works with standard Input 1 AIE 2 works with standard Input 2 etc Enova DGX 800 only Depending on location AI...

Page 183: ...tandard Wiring FIG 94 indicates the standard way to wire an AIE connector to a balanced audio input device If Necessary Wiring to Eliminate Buzzing The wiring in FIG 95 can be used if the extracted au...

Page 184: ...Interface Accessing the System Configuration Interface To access the interface after initial setup simply type the integrated Master s IP address in the address bar of the browser and press the Enter...

Page 185: ...Enova DGX 100 Series Switchers all contain integrated NetLinx NX Masters Switching Page The Switching page is used to route the system s inputs to its outputs during system setup Each input and outpu...

Page 186: ...ts and clear routing status in the Configuration pane Note that the Clear button does not disconnect switches After the Clear button is selected and the input or one of the outputs already routed is s...

Page 187: ...ut The video tiers are as follows 1 2k video formats up to HDMI 1 3a 2 4k30 4k video formats that can be passed with HDMI 1 4 up to HDCP 1 4 and HDCP 2 2 non Premium 3 4k60 4k video formats that requi...

Page 188: ...y been selected click another input button or click Clear To deselect clear status a single output button that has already been selected before an input button click another output button or Click Cle...

Page 189: ...an output on the left the options on the right side of the page change to reflect the current settings Configuration is not affected by power loss restarting the enclosure or upgrading the firmware N...

Page 190: ...e Configuration side with the source name and number plus signal details For an explanation of the button s details click the Legend button Input Name or Output Name field Use to label the buttons in...

Page 191: ...nformation Flag Text Indicates NoAudio No audio signal present or signal is unstable EmbAud Embedded audio data ASP or HBR and ACR data present Invalid Audio signal detail s are unreliable or unavaila...

Page 192: ...h rate options marked DS Display Supported Display Settings FIG 104 Video Settings Inputs Only General Video Settings Inputs Only HDCP Setting HDCP Compliance Click enable disable HDCP compliance When...

Page 193: ...video route has been disconnected or the input signal is removed Note While most monitors handle the sleep function well some monitors continually attempt to wake up resulting in constant or intermitt...

Page 194: ...utton in the dialog box that opens when the DXLink Details button is clicked must be clicked NOTE The 4k wall plate transmitter will only show the DxLink Details button which will only provide DxLink...

Page 195: ...range is from 0 to 100 with the best quality at 0 and the worst quality at 100 Firmware Version current version Friendly Name current name IP Address for auto setup displays integrated Master s IP add...

Page 196: ...lues in the boxes either enter values or use the arrows FIG 113 Audio Settings Outputs Only General Audio Settings Outputs Only General Encoding PCM read only Output Format click Stereo or Mono Note S...

Page 197: ...s check box must be selected before the Equalizer options are available Note On reboot the Enabled box always returns to the checked default state To disable the Equalizer options over a reboot set th...

Page 198: ...current name IP Address for auto setup displays integrated Master s IP address Subnet Mask current setting D P S current setting MAC Address current setting Auto Setup Status Enable Disable and Force...

Page 199: ...an alternate preferred resolution is desired select the Preferred EDID from the drop down list of resolutions refresh rates Setting a Custom EDID from an Output Sink 1 From Configuration page Switch M...

Page 200: ...capabilities and may require downloading a file manager application Status Page The Status page is used to check a number of the switcher s components and their states The components from top to bott...

Page 201: ...nges Chassis This section contains readouts for individual fan speeds individual power supply status and the current temperature of the chassis shown in degrees Celsius Each readout displays in a colo...

Page 202: ...ww amx com Installing NetLinx Studio and Connecting to a Master System Requirements Minimum web browser requirements Microsoft Internet Explorer 7 0 or later Mozilla Firefox 3 6 8 or later or any othe...

Page 203: ...ate Status display upgrade status messages b Once the upgrade is complete the 5002 device comes back online and the System Configuration interface upgrade status reports that the system is rebooting E...

Page 204: ...e Device Numbering below NOTE If a single Master control point is desired for multiple Enova DGX enclosures write the NetLinx code to provide the connection between the Masters Device Numbering The NX...

Page 205: ...1 Audio Video Input 1 5002 1 0 1 Audio Video Output 1 5002 1 0 2 Audio Video Input 2 5002 2 0 2 Audio Video Output 2 5002 2 0 3 Audio Video Input 3 5002 3 0 3 Audio Video Output 3 5002 3 0 4 Audio Vi...

Page 206: ...17 0 18 Audio Video Input 18 5002 18 0 18 Audio Video Output 18 5002 18 0 19 Audio Video Input 19 5002 19 0 19 Audio Video Output 19 5002 19 0 20 Audio Video Input 20 5002 20 0 20 Audio Video Output...

Page 207: ...02 27 0 28 Audio Video Input 28 5002 28 0 28 Audio Video Output 28 5002 28 0 29 Audio Video Input 29 5002 29 0 29 Audio Video Output 29 5002 29 0 30 Audio Video Input 30 5002 30 0 30 Audio Video Outpu...

Page 208: ...ut 77 5002 77 0 78 Audio Input 78 5002 78 0 78 Audio Output 78 5002 78 0 79 Audio Input 79 5002 79 0 79 Audio Output 79 5002 79 0 80 Audio Input 80 5002 80 0 80 Audio Output 80 5002 80 0 81 down mix I...

Page 209: ...ach system one port is available as an additional input for down mix The down mix port number follows sequentially after the last audio only port e g an Enova DGX 800 Switcher s down mix port is port...

Page 210: ...default Enables Auto setup so connected endpoints with default factory settings will automatically be bound to the DGX Master and given specific Private IP addresses and device numbers based on their...

Page 211: ...5 91 228 gw 10 35 90 1 mask 255 255 255 0 hn mydgx IFCONFIG Allows a User to setup a secondary Public Ethernet interface on the Enova DGX Switcher All changes to DHCP settings require a system reboot...

Page 212: ...r any of the power supplies Syntax SEND_COMMAND DEV POWER_ALARM Example SEND_COMMAND 5002 1 0 POWER_ALARM Returns a response of the form ON OFF REBOOT Reboots the Switcher Syntax SEND_COMMAND DEV REBO...

Page 213: ...of the specified audio port Syntax SEND_COMMAND DEV AUDIN_DIGITAL format Variable format PCM 2CH PCM 8CH DOLBY DIGITAL TRUEHD DTS DTSHD MPEG AAC Example SEND_COMMAND AUDIO_INPUT_1 AUDIN_DIGITAL AAC Se...

Page 214: ...odes that the 4K60 Input board supports See Specifications tables page 83 page 84 for details Example SEND_COMMAND VIDEO_INPUT_1 VIDIN_EDID Wide screen Example SEND_COMMAND VIDEO_INPUT_1 VIDIN_EDID 4K...

Page 215: ...hat do not support non compliant displays such as DVD and Blu Ray players is not recommended and may affect the source s ability to send video Syntax SEND_COMMAND DEV VIDIN_HDCP option Variable option...

Page 216: ...OMMAND VIDEO_INPUT_1 VIDIN_STATUS Returns a COMMAND string of the form VIDIN_STATUS status string status string NO SIGNAL UNKNOWN SIGNAL UNSUPPORTED or VALID SIGNAL Standard Output SEND_COMMANDs Comma...

Page 217: ...essed by the D P S Syntax SEND_COMMAND DEV VIDOUT_BLANK image Variable image black blue Example SEND_COMMAND VIDEO_OUTPUT_1 VIDOUT_BLANK VIDOUT_BLOCKED Provides details about the reason a route is ind...

Page 218: ...1001E304 0803E01565021000018DE0DD0D820902E10244813005650210000184E0C80C020902D10204013005 6502100001E00000000000000000000000000000000000000008E VIDOUT_EDID_LIST Returns a list of resolutions the conne...

Page 219: ...character length limit Valid characters are a z lower case letters A Z upper case letters 0 9 numeric _ special characters hash period dash underscore equal plus space space characters at the beginni...

Page 220: ...RIGHT BTM RIGHT BTM LEFT Example SEND_COMMAND VIDEO_OUTPUT_1 VIDOUT_OSD_POS TOP LEFT VIDOUT_RES_REF Requests the resolution and refresh rate of the video output port addressed by the D P S Syntax SEN...

Page 221: ...MAND string of the form VIDOUT_SLEEP_DELAY 600 VIDOUT_SLEEP_DELAY Sets the amount of seconds the blanking color is displayed before the TMDS lines turn off Syntax SEND_COMMAND DEV VIDOUT_SLEEP_DELAY t...

Page 222: ...LE DISABLE AUDIN_FORMAT_AUTO Enables or disables the audio input port addressed by the D P S Syntax SEND_COMMAND DEV AUDIN_FORMAT_AUTO setting Variable setting ENABLE or DISABLE Example SEND_COMMAND V...

Page 223: ...a COMMAND string of the form DXLINKOUT_QUALITY_ALARM OFF or DXLINKOUT_QUALITY_ALARM ON VIDIN_AUTO_SELECT Requests setting for the Auto Select mode for the input signal addressed by the D P S VIDIN_AUT...

Page 224: ...N_PHASE value Variable value 0 to 31 Example SEND_COMMAND VIDEO_INPUT_1 VIDIN_PHASE 23 Sets the phase of video input port 1 based on D P S to 23 VIDIN_VSHIFT Requests the vertical shift value of the s...

Page 225: ...ON Example SEND_COMMAND AUDIO_INPUT_1 AUDIN_COMPRESSION Returns a COMMAND string of the form AUDIN_COMPRESSION setting Note See the AUDIN_COMPRESSION command for the list of settings AUDIN_COMPRESSION...

Page 226: ...the compression threshold for the audio input port addressed by the D P S Syntax SEND_COMMAND DEV AUDIN_COMPRESSION_THRESH threshold Variable threshold 0 to 60 in dB Example SEND_COMMAND AUDIO_INPUT_...

Page 227: ...ee the AUDOUT_DELAY command for the delay range AUDOUT_DELAY Sets the delay for the audio port addressed by the D P S Syntax SEND_COMMAND DEV AUDOUT_DELAY delay Variable delay 0 to 200 in ms Example S...

Page 228: ...ests the gain on the specified equalizer band on the audio output port addressed by the D P S Syntax SEND_COMMAND DEV AUDOUT_EQ_GAIN band Example SEND_COMMAND AUDIO_OUTPUT_1 AUDOUT_EQ_GAIN 1 Returns a...

Page 229: ...OL Requests the current maximum volume for the audio port addressed by the D P S Syntax SEND_COMMAND DEV AUDOUT_MAXVOL Example SEND_COMMAND AUDIO_OUTPUT_1 AUDOUT_MAXVOL Returns a COMMAND string of the...

Page 230: ...o setting either ENABLE or DISABLE Example SEND_COMMAND dxDev AUDOUT_STEREO ENABLE AUDOUT_TESTTONE Requests the current frequency of the test tone for the audio port addressed by the D P S This comman...

Page 231: ...D_COMMAND DEV HDMIOUT_AUDIO option Variable option embedded switched Example SEND_COMMAND AUDIO_OUTPUT_1 HDMIOUT_AUDIO embedded Sets the audio output port 1 based on D P S to use the audio associated...

Page 232: ...AND string of the form ENDPOINT_RX_ICSLAN_PORT PRIVATE PUBLIC ENDPOINT_RX_ICSLAN_PORT Changes the IP configuration of the ICSLAN port on the DXLink RX Syntax SEND_COMMAND DEV ENDPOINT_RX_ICSLAN_PORT P...

Page 233: ...r Example PROGRAM INFO Program Name Info Module Count 1 1 Name is i PCLinkPowerPointTest File Names 2 1 C Program Files AMX Applications i PCLinkPowerPoint 2 C Program Files Common Files AMXShare AXIs...

Page 234: ...termine the Device Number assigned to the target Enova DGX Switcher The integrated Master s device number is always 0 zero and cannot be changed By default the Device Number assigned to the Enova DGX...

Page 235: ...rget directory contains one or more KIT files the KIT files in the selected directory are displayed in the Files list along with the last modified date and time 5 Check the number for the device to be...

Page 236: ...flash one at a time starting with Input 1 and going through to the last output The flashing sequence repeats until the upgrade is complete Upgrade status is displayed in the System Configuration inter...

Page 237: ...ystem Configuration interface again Adding an Exception to the Proxy Settings If the System Configuration interface still does not open you may need to add an exception in the Proxy Setting dialog The...

Page 238: ...the setting to Every time I visit the webpage otherwise the progress status of the upgrade will not be accurate 1 In the Internet Explorer Tools menu select Internet Options to open the Internet Opti...

Page 239: ...061 542 DGX I HDMI 4K60 Output FG1061 552 DGX O HDMI 4K60 Enova DGX HDMI Boards Input FG1058 540 DGX I HDMI Input FG1061 540 DGX I HDMI 4K Output FG1058 550 DGX O HDMI Enova DGX DVI Boards Input FG105...

Page 240: ...e laser radiation Follow the recommendations below whenever installing or working with these fiber products Be sure to apply the power only after all fiber connections are made and no fiber ends are e...

Page 241: ...set the plate aside NOTE If applicable Label and disconnect all cables on the board being replaced If cables from adjoining boards obstruct access label and disconnect them as necessary 3 Remove blan...

Page 242: ...are along the left and right of the board slot Note that input boards have board guides at the top of the slot and board guides for the output boards are at the bottom of the slot due to their revers...

Page 243: ...carry the inserted audio check that the inserted audio is present with the display Extract function If the DIP switch for the audio connector is set to extract the audio will be extracted from the cor...

Page 244: ...a DGX CPU Phillips 1 screwdriver ESD wristband and cord with alligator clip ESD WARNING To avoid ESD Electrostatic Discharge damage to sensitive components make sure you are properly grounded before t...

Page 245: ...rs When the board is fully inserted the faceplate that covers the CPU should sit flush with the back metal 12 Reattach the faceplate with the screws that were removed in Step 3 Enova DGX 800 1600 3200...

Page 246: ...ime Sync select either Network Time or Stand Alone if Stand Alone enter additional information 5 Under Re Sync Period select the desired length of time from the drop down list Optional under Daylight...

Page 247: ...r the Enova DGX Switcher only information on the basic commands those most useful during installation and setup are provided in this appendix The remaining commands which are also listed in the Help f...

Page 248: ...X_SHELL command the command specifies BCPUx where x is the board slot number To determine the number of the correct board slot to enter in this command see the following table which provides board slo...

Page 249: ...tor Numbers Enova DGX 6400 Horizontal 1 Inputs 1 4 2 Inputs 5 8 3 Inputs 9 12 4 Inputs 13 16 5 Inputs 17 20 6 Inputs 21 24 7 Inputs 25 28 8 Inputs 29 32 9 Inputs 33 36 10 Inputs 37 40 11 Inputs 41 44...

Page 250: ...alone results in a dump of the entire system The channel index BCPUx y relates to the physical input or output port on an input or output board whose hardware numbering is complex due to the varying...

Page 251: ...01 10 4d link up state 3 ipaddr 198 18 128 1 ipmask 255 255 0 0 gateway 198 18 0 1 Ethernet Port 1 MAC 00 d0 47 01 10 c3 link up state 1 ipaddr 0 0 0 0 ipmask 0 0 0 0 gateway 0 0 0 0 log This command...

Page 252: ...late you want to reboot Usage reboot abdf iprsu MCPU BCPU BCPUx BCPUx y BCPUx y z CENTER CENTERx PPIC EXPIN EXPINx EXPOUT EXPOUTx Note EXPIN refers to an expansion board on the input side of the enclo...

Page 253: ...ct ON shell_start_cmdstr_COM1 shell_start_cmdstr_COM2 shell_start_cmdstr_telnet com1_baudrate 115200 com2_baudrate 115200 com3_baudrate 115200 com1_data_bits 8 com2_data_bits 8 com1_stop_bits 1 com2_s...

Page 254: ...b target id 0 hardware id 0 srm version gen 1 version 5 build 1 su This command changes the user privilege level from basic default to Super User enabling advanced commands Usage su system password Ex...

Page 255: ...Appendix C DGX_SHELL Commands 255 Enova Digital Media Switchers Hardware Reference Manual FIG 140 DGX_SHELL switch command displays matrix switching status in a table Enova DGX 1600 shown...

Page 256: ...io 1 Open NetLinx Studio and navigate to the OnLine Tree 2 Right click on the Enova integrated Master 00000 device and select TELNET Window Launch TELNET Window via NetLinx Studio The terminal opens 3...

Page 257: ...e Telnet session and press enter 6 Begin entering DGX_SHELL commands for DGX_SHELL commands see page 273 Confirming the Telnet Session Starting Environment 1 From the DGX_SHELL type the following DGX_...

Page 258: ...ce and select TELNET Window Launch TELNET Window via NetLinx Studio The terminal opens 3 Type the following command string into the terminal SEND_COMMAND 5002 1 1 ifconfig 1 4 Scroll through the outpu...

Page 259: ...100 Series CPU installed 4 Upgrade the enclosure see page 264 5 Upgrade any DXLink Twisted Pair or DXLink Fiber endpoints see page 265 Upgrading a Solecis Digital Switcher Upgrading firmware on a Sol...

Page 260: ...e four captive screws on the control panel FIG 142 3 Slowly pull the control panel straight out from the enclosure Support control panel during upgrade IMPORTANT Do not remove the control panel s powe...

Page 261: ...ptive screws 15 Apply power to the enclosure 16 Required Complete the directions on the following pages to upgrade the CPU then the enclosure TIP The system s IP address will be available for 100 Seri...

Page 262: ...added and upgraded per the normal kit transfer process Items Required Enova DGX 100 Series replacement CPU board Phillips 1 screwdriver ESD wristband and cord with an alligator clip ESD WARNING To avo...

Page 263: ...other documentation marked for the 100 Series Audio Switching Boards ASB and ASB DAN Rules for System Setup Audio Switching Boards must be installed as pairs They will not work unless both an input a...

Page 264: ...efault Settings 4 In the Network tab click New enter the system s new IP address available through the control panel menu click OK Select the system and click OK 5 Click OK to close the Workspace Comm...

Page 265: ...ndpoints requires downloading the latest firmware files and using NetLinx Studio to transfer the files to the target endpoint In order to be able to locate endpoints in NetLinx Studio either change th...

Page 266: ...NetLinx LEDs begin to flash in unison start counting flashes at the rate of once per second 4 As soon as the blink rate increases after 10 flashes at that rate the LEDs begin to blink at a faster rate...

Page 267: ...Downgrade from 100 Series to 8 16 32 64 Do not transfer SD cards from the Enova DGX 100 Series CPU into the Enova DGX 8 16 32 64 CPU SD cards from Enova DGX 100 Series CPUs and Enova DGX 8 16 32 64 CP...

Page 268: ...3200 4 Remove the CPU faceplate and set aside 5 Use the removal tab indicated in FIG 156 to pull the CPU board assembly straight out of the enclosure 6 Place the old 100 Series CPU board in an ESD app...

Page 269: ...anual at www amx com for control information Troubleshooting First Check all cable connections check the System Status LED and execute a test switch If the System Status LED is still not illuminated o...

Page 270: ...splay NOTE The installation process requires 35 MB of disk space for the DGX Configuration Software installer Once installed the program requires 10 MB of disk space Administrator rights may be requir...

Page 271: ...fresh Device Lists which affects all device lists in the program Utilities menu If the program cannot read and write the EDID data from the destination devices the system may not support all of the DG...

Page 272: ...the factory default setting and provides SmartScale Technology which configures the output s to automatically scale the video to the best resolution up to 1920x1200 and the video settings for that dis...

Page 273: ...ctory default values 1280x1024 60 Hz EDID preferred resolution settings are used if available unless scaler setup settings were previously uploaded IMPORTANT If a device with an EDID e g a video proce...

Page 274: ...nected to destination devices of the same type the Get Current Timing button can be used to retrieve the settings A Setting an EDID Timing That Was Read From The Detected Device 1 Under Resolution Sou...

Page 275: ...he output s This action is temporary until settings are stored on the connector s in Step 7 Otherwise the settings last only until power is cycled The display re syncs with the output s 6 Verify that...

Page 276: ...e to store the currently displayed settings to the connector s and persist them in memory If the settings have been changed since clicking Apply the newest settings will be saved NOTE Down scaling to...

Page 277: ...may not be compatible with the remaining equipment even with re programming In those cases the signals will have limited routing options NOTE If the signal from some of the equipment can only be rout...

Page 278: ...d audio and are experiencing audio problems it may be because you are trying to pass Dolby or DTS or high PCM frequency rates and the destination device does not support them If you are experiencing v...

Page 279: ...source and sink devices These devices often support different video and audio formats Potentially neither the video nor the audio routed by the system can be displayed on one or more of the destinatio...

Page 280: ...t Board and the destination monitor is intentionally installed to alter the image scale If that is not the case and you have image problems you need to be aware that the scaler override function is re...

Page 281: ...allows you to enter and send BCS Basic Control Structure auxiliary diagnostic and DGX_SHELL commands to the system NOTE If you plan to use the terminal emulation function of the software a serial con...

Page 282: ...S environment Press CTRL C to return to the DGX_SHELL environment 5 Enter additional commands as necessary 6 When done click Disconnect NOTE DGX_SHELL commands are explained on page 273 and BCS comman...

Page 283: ...stic purposes BCS commands are issued via a terminal emulation program e g the terminal in NetLinx Studio Tools Terminal Session For information on BCS commands see the BCS Basic Control Structure Pro...

Page 284: ...ndow click Close FIG 170 5 Open the Device Manager window Start Control Panel Device Manger icon open Other devices right click on Unknown device and select Properties from the context menu to open th...

Page 285: ...the AutoPatch USB Bridge Properties dialog select the General tab FIG 175 10 Make note of the COM port number assigned to the AutoPatch USB Bridge This port number must be entered when setting a conn...

Page 286: ...or to a PC running a terminal emulation program To access the terminal emulation program in NetLinx Studio go to Tools Terminal Session PC Requirements for Serial Control Windows 7 or Windows 8 Termin...

Page 287: ...efault 19200 38400 and 57600 The settings on the PC serial communication software and the enclosure must correspond to each other If a change is required to make them match changing the PC s settings...

Page 288: ...Electronics Association CEA the CEA 861 video standard has been renamed to CTA 861 ICSP Supported Output Resolutions Resolution Name Horizontal Active Pixels Vertical Active Pixels Refresh Hz Comments...

Page 289: ...720x480 240Hz 720x576 50Hz 720x576 100Hz 720x576 200Hz 1280x720 50Hz 1280x720 60Hz 1280x720 100Hz 1280x720 120Hz 1440x480 60Hz 1440x576 50Hz 1920x1080 24Hz 1920x1080 25Hz 1920x1080 30Hz 1920x1080 50Hz...

Page 290: ...not assume responsibility for errors or omissions AMX also reserves the right to alter specifications without prior notice at any time The AMX Warranty and Return Policy and related documents can be...

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