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AMT Datasouth Fastmark 600 Series, User Manual

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AMT Datasouth Fastmark 600 Series User Manual Download Page 19

Fastmark 600 Series User's Guide 

19

Loading the Ribbon

 

Thermal Transfer Media only

If Direct Thermal Media is used, skip to the section 

Loading Media

.

1.

 

Open the 

Top Media Access Cover 

by pressing in on both Cover locks (one on each side

of the printer) and lifting the top cover until it rests in the vertical position.

Figure 9 – Top Media Cover Latches

2.

 

Press down on the two 

Print Head Latches 

to unlock the print head module

.

Figure 10 – Print Head Latches

Cover Lock

Print Head Module

Print Head Release Latch

Print Head Release Latch

Summary of Contents for Fastmark 600 Series

Page 1: ...Fastmark 600 Series with PALTM Print and Program Language Barcode Label Printer User s Guide Part No 110463 A ...

Page 2: ...805 388 5799 PH 805 484 5282 FX Charlotte Operation 4216 Stuart Andrew Blvd Charlotte NC 28217 704 523 8500 PH 704 525 6104 FX AMT Datasouth International Unit B Pinnacle 15 Gowerton Rd Brackmills Northampton NN4 7BW England 44 1604 763394 PH 44 1604 760661 FX www amtdatasouth com ...

Page 3: ... a flat firm and solid surface n Do not place the printer near a heat source or near water n Refer to the specification label on the bottom of this printer and ensure that your power source exactly meets these requirements n Do not open the printer during operation to avoid electrical shock n Do not attempt to disassemble this printer if it malfunctions n All rights are reserved No part of this do...

Page 4: ...mbol Technologies Inc 1990 United Parcel Service of America Inc COMPUTER SOFTWARE LICENSE AGREEMENT This computer software including display screens and all related materials are confidential and the exclusive property of AMT Datasouth Corp They are available for limited use but only pursuant to a written license agreement distributed with this computer software This computer software including di...

Page 5: ...s to be done to ensure proper printer operation The use of the term s rightand left assume that you are looking at the front of the printer TECHNICAL SUPPORT Please contact your local dealer first for technical support Your dealer is knowledgeable about driver installation application software and general printer operation If you still need factory technical support after contacting your dealer yo...

Page 6: ...Printing the Configuration Label 33 KEYPAD OPERATION 34 LED Description 34 Power up key functions 35 Special Power Up Key Function 35 ON LINE Key Operation 35 Feature Management Mode 36 Setup Feature and Value List 38 PALTM PRINT LANGUAGE INTRODUCTION 41 Smooth Scalable Fonts 42 Supported Bar Codes 42 PALTM Print and Program Label Tutorial 44 PALTM Print and Program Coordinate System 46 INTRODUCTI...

Page 7: ...nter Detected Errors 71 Other User Detected Errors 73 Peel and Present Sensing 77 Preventive Maintenance 78 Appendix A GENERAL SPECIFICATIONS 81 Appendix B INTERFACE SPECIFICATIONS 82 Serial Interface 82 Parallel Centronics Interface 83 Auto Interface Select 83 Appendix C ASCII TABLE 84 Appendix D SELF TEST PRINT SAMPLE 85 Appendix E HIDDEN SETUP FEATURES 86 Hidden Setup Feature and Value List 86 ...

Page 8: ...6 Top Media Cover Latches 24 Figure 17 Media Roll Installation 24 Figure 18 Print Head Latches 25 Figure 19 Media Sensor and Guides 25 Figure 20 Loading Media over Platen Roller 26 Figure 21 Positioning Media Guides and Sensor 26 Figure 22 Print head Module Closed 27 Figure 23 Label Removal for Peeler Option 28 Figure 24 Straight Edge and Peeler Latch 28 Figure 25 Feeding into the Peeler Mechanism...

Page 9: ...ting to high quality thermal printing with bar codes without changing the original data from the host Store label formats and databases in the printer Store PALTM programs in the printer to create powerful stand alone applications that don t require a host or PC connection Create and store PALTM programs in the printer which allow it to operate even if the host system goes down Read data from an o...

Page 10: ...esolution of 200 DPI versus 300 DPI on the FM603 Throughout this manual instructions and illustrations applying to a particular model will be labeled accordingly otherwise the instructions apply to all models Note The model number is printed on the compliance label attached to the bottom of the printer After unpacking please record the model number below for reference MODEL No SERIAL No Figure 1 M...

Page 11: ...ing of coordinate system Ability to define and use print procedures PALTM Programming ability General I O file handling loops procedures floating point math logical operators database access procedure definitions string manipulations time date functions q Ability to store and run printer resident PALTM programs enabling powerful solutions for a wide variety of print applications q Powerful Windows...

Page 12: ...equences generates a single label In this role the PALTM Print and Program interpreter accepts the print job performs the required operator processing and prints the label tag ticket or wristbands Using a Windows driver in conjunction with a Windows application program is a typical way to print in this environment Alternatively PALTM print sequences may also be generated by any host application wr...

Page 13: ... Even though the host computer is sending the exact same legacy data to the printer the label format can be completely different For example the new format may include bar codes scaled and or rotated fonts lines logo s etc Even though the legacy device being replaced does not support these print abilities the new label format can For example text only outputs such as produced by a dot matrix print...

Page 14: ...d the printer for any damage that may have occurred during shipping Note Save the box and all packing materials for future use in the event the printer needs to be shipped Units returned for service in non approved packaging may void the warranty or increase repair costs due to shipping damage Verify that the printer box contains the following materials when unpacking a Printer b 3 inch Media spin...

Page 15: ...e with sufficient clearance to allow for interface cables and media loading The location should be near the host or terminal Consider the distance between the host and printer for the communication cable serial or parallel cable The location should be free from excessive direct sunlight temperature humidity dust dirt and debris The location should be near a grounded AC power receptacle wired in co...

Page 16: ...tors and Connections Figure 6 Internal Features Top Cover Ribbon Take up Holder Media Holder Thermal Printhead Ribbon Supply Holder Media Present Bar Platen Roller Media Guides Media Sensor Media Out Slot Top Cover Power Switch Cover Lock Parallel Port Serial Port AC Power Port External Media Slot ...

Page 17: ...e power adapter Caution Incorrect source voltage could cause damage to the printer and or the power adapter 2 Ensure the printer power switch is Off O 3 Connect the power plug on the back of the printer 4 Connect AC power plug to a suitable AC source 5 Connect either a Centronics Parallel or RS 232 Cable Figure 7 Power Connection ...

Page 18: ...on Cable 3 If you use the serial port with your own cable refer to the Appendix B and check the pin connection Caution Pin 9 on the serial port is directly connected to 5volts DC Do not connect this pin in your cable 4 Be sure that the speed baud rate and protocol are the same between printer and host Note Refer to the section Feature Management Mode for instructions on how to change communication...

Page 19: ...edia Access Cover by pressing in on both Cover locks one on each side of the printer and lifting the top cover until it rests in the vertical position Figure 9 Top Media Cover Latches 2 Press down on the two Print Head Latches to unlock the print head module Figure 10 Print Head Latches Cover Lock Print Head Module Print Head Release Latch Print Head Release Latch ...

Page 20: ...ibbon Core should mate to the Notches in the Left Ribbon Supply Holderand the Left Take Up Holder If using the Ribbon Core Adapter the adapter s notches will mate with the slots in the Ribbon Holders Note The notches are the drive mechanism and the ribbon out reporting for the ribbon If the slots for the Ribbon Core are not correct contact your ribbon supplier to obtain the correct ribbon If you n...

Page 21: ... be a wound in type See Supply Ribbon Installation figure below 7 Insert the Ribbon Supply Core into the Ribbon Supply Area by first compressing the right side spring and snapping the left side of supply core into the left side of the notched wheel Make sure that the slots in left side of the core mate with the notches on the left side ribbon drive wheel Figure 12 Supply Ribbon Installation Right ...

Page 22: ... notched wheel Make sure that the slots in left side of the core mate with the notches on the left side ribbon drive wheel Figure 13 Ribbon Take Up Installation 9 To remove any slack in the ribbon manually rotate the Take up Core Wheeluntil the ribbon from the Supply Holderis snug around the Print head Module and onto the Take up Core Figure 14 Ribbon Installation Ink Side of the Ribbon Print Head...

Page 23: ... either latch is not clicked into place it will cause the media to not feed properly or light print Figure 15 Print head Module Closed Note The printer must be set to the Thermal Transfer mode to ensure the end of ribbon is detected Refer to the section Feature Management Mode for instructions on how to change the Media Type feature Left Latch Right Latch ...

Page 24: ...he Media Holders apart and install the Media Roll onto the Media Roll Holder The Media Holders are spring loaded thus keeping the media centered into the printer Note 1 If the Media Core is 3 inches in diameter insert the Media Core Adapter into the media core Note 2 If feeding the media through the External Media Slot install the Media Core Adapter to hold the Media Roll Holders apart Figure 17 M...

Page 25: ...module Figure 18 Print Head Latches 4 Rotate the Print Head Module to the vertical position Figure 19 Media Sensor and Guides 5 Spread the Media Guides to their full open position Print Head Module Print Head Release Latch Print Head Release Latch Print Head Module Platen Roller Media Guides Media Sensor ...

Page 26: ...to avoid holes or preprinted information on the back of the stock These may cause incorrect top of form alignment Typical media stock backing is blank therefore position the sensor in the middle of the stock Figure 21 Positioning Media Guides and Sensor 8 Close the Right and Left Media Guides until the Media Stock is under the U shaped guides This will keep the stock from going side to side Note T...

Page 27: ... the media to not feed properly or light print Figure 22 Print head Module Closed 10 Close the Top Media Cover 11 Press the Feed Button to correctly position the next Top of Label Note The first time media is installed the Media Sensor must be calibrated After the first calibration no further calibration is required unless the media type length color backing material etc is changed or irregular fe...

Page 28: ...a Section Return to these steps when directed to do so 2 Remove about the first 6 inches of Labels from the media Backing Figure 23 Label Removal for Peeler Option 3 Make sure the leading edge of the Media Backing has a straight edge 4 Pull down the Peeler Latch Figure 24 Straight Edge and Peeler Latch Peeler Latch ...

Page 29: ...the Media Backing in the slot just under the Peel Bar and between the front cover Continue to push the stock until it comes out of the larger slot in the front cover Figure 26 Backing Exit Position 7 If the Media Backing will not push through then Press the Feed button one time Label Platen Roller Backing Peeler Roller Media Stock from Media Roll Peeler Bar ...

Page 30: ...backing until they are aligned Make sure to close the Peeler Latch when done 10 Close and lock the print head module by pressing firmly until the right and left Print Head Latches snap shut 11 Close the Media Access Cover 12 Press the Feed Button until the first label is peeled off Note In this position the trailing edge of the media may be caught between the Platen and the Printhead and will not ...

Page 31: ...er Module near the platen Roller Figure 28 Inserting Labels in the Cutter Option 13 Close and lock the print head module by pressing firmly until the right and left Print Head Latches snap shut 14 Close the Media Access Cover 15 Press the Feed Button to cut the first label Figure 29 Cutting Labels Note Verify that all Cutter Features in the Setup Menu are properly set Cutter BackFeed and Present D...

Page 32: ...h 4 While pressing and holding the PAUSE key power on the printer An alternate method is to access the Calibrate feature in the Setup Menu Activating this feature will instantly perform a media Calibration Figure 30 Calibration of the Media 5 Release the PAUSE CALIBR button when the media begins to feed 6 When feeding stops the printer has completed the Label Sensor Calibration procedure 7 When th...

Page 33: ...e Print Sample will indicate this on the Drive A or Drive B lines Figure 31 Configuration Print Sample Media Type Thermal Transfer Media Sensing Gap Sensor Threshold 70 Media Length 4 00 Inches Media Width 4 00 Inches Present Distance 0 24 Inches BackFeed Mode Enable Present Sensor Disabled Cutter Mode Disabled Vert Print Align 0 00 Inches Horz Print Align 0 20 Inches Vert Size Adjust 0 Print Dark...

Page 34: ...Steady Blinking System error occurred See LCD for description of error and refer to Troubleshooting Section Flickering Printer is receiving data from serial or parallel interface m MEDIA OFF No media errors detected Steady Blinking Media error occurred See LCD for description of error and refer to Troubleshooting Section m RIBBON OFF No ribbon errors detected Steady Blinking Ribbon error occurred ...

Page 35: ... FEED key until the READY LED flashes one time will establish a communication between the Fastmark 602 PAL printer and a PC This communication is only on the SERIAL port of the printer and FeatureMan must be active on the attached PC Note Entering into Feature Management Mode automatically establishes the communication parameters baud rate parity etc and can not be altered The Printer is also in a...

Page 36: ...powered back on to resume normal printing If the parallel interface is used for host communication the printer may be operated directly from the Feature Management Mode In this mode of operation the FeatureMan program will continue to provide front panel control and will display all On line Off line PAL programming and error messages Use the following procedure to enable the Feature Management Mod...

Page 37: ... of the display should start blinking to indicate the Change mode is active 10 Click the Display Up Down buttons as needed to select the new value 11 Click the Enter button to save the new value and exit the Change mode The top line of the display should no longer be blinking Figure 35 Changing Feature Values 12 When all features have been adjusted click the Online Offline button and the printer i...

Page 38: ...00 1 00 Inches The Present Distance is the distance the printer will push the label out of the printer after printing a label Typically this feature is used to adjust to position of the end of a label to the tear bar or the Peel Location when the Peel and Present option is installed After setting this feature the printer will feed to the top of the next label Backfeed Enable Disable This feature c...

Page 39: ...values are expanded Print Darkness 12 12 Adjust for optimal print darkness Positive values are darker Print Speed 2 3 4 5 6 IPS Adjusts print speed Interface Select Parallel Only Serial Only Auto Select Selects active interface while ignoring non selected interface Setting to Auto Select enables both interfaces and performs automatic port arbitration COM1 Baud Rate 1200 2400 4800 9600 14400 19200 ...

Page 40: ...dify Click the Display Up Down buttons to modify then click the Enter button to select next parameter When the full date is displayed the change is complete Time HH MM SS If the RTC is not installed this feature will indicate NOT AVAILABLE If RTC option is installed this feature allows the time to be set The hour is set in 24 hour format 0 23 Click the Enter button to select Hour Minutes Seconds t...

Page 41: ...rint sequence based commands For example to easily determine which PALTM print sequences are used to produce a given label format the Windows driver can be used to generate the necessary commands In this case the basic label format would be generated using a Windows program then the print to file option is selected This will produce a file containing the exact commands required to produce a given ...

Page 42: ...ample Sans Serif 14 SansSerif OCRB 10 OCRB Table 1 PALTM Font List and Samples Supported Bar Codes PALTM Print and Program capable printers allow a bar code to be selected by name rotated if needed and placed on the drawing surface All popular linear and 2D bar codes are supported Depending on bar code type a number of parameters may be adjusted as needed for example human readable height X dimens...

Page 43: ...Fastmark 600 Series User s Guide 43 UPC A UPCA UPC E UPCE EAN 8 EAN8 EAN 13 EAN13 Codabar Codabar Postnet Postnet Maxicode Maxicode MSI Plessy MSI PDF 417 PDF417 Table 2 PALTM Bar Code List and Samples ...

Page 44: ...sting of text in two orientations a line a box and a bar code will be covered The examples may be created using a text editor and saved for subsequent transmission to the printer using the FlashWiz program found on the product CD using the DOS copy command or the send file command that is implemented in most terminal emulators For a deeper understanding of the concepts behind the sample label and ...

Page 45: ... may be used to scale the font to a different size e g 13 or 11 setfont Set the current font to the scaled font defined by the scalefont operator This font will be used for all subsequent text unless another font is chosen moveto Position the drawing cursor at the desired location Moves the cursor position 1 inch to the right and 1 inch from the bottom see box on next page for description of coord...

Page 46: ...power up this internal cursor is set to the origin or 0 0 The default unit used for measuring distance in this coordinate system is the point A point is a common typographical unit equivalent to 1 72 There are 72 points to an inch The example sets the cursor to 72 72 to place text at a point 1 inch to right of the origin and 1 inch above Some printing commands such as show will change the location...

Page 47: ...he desired location The line will be positioned near the same location as the text a bit lower in the y direction to allow for a small space between the bottom of the text and the line This example uses the value 68 4 points below the text 4 72 inches lineto Set the dimensions for the line The line will be drawn from the current position 72 68 to the position set by the lineto 144 68 The vertical ...

Page 48: ... cursor at the desired location This example assumes a 4 x 4 label 288 points x 288 points A frame is drawn by moving to the starting point with the moveto operator lineto Set the dimensions for the line Forms three sides of the box with three separate lineto operators closepath Close the shape A box is drawn by drawing 3 sides of the box with the lineto operator followed by closepath which closes...

Page 49: ...other instance of Hello World rotated 90 degrees moveto Position the drawing cursor at the desired location The text will be located at the same x position and slightly higher in the y direction relative to the previous text rotate Rotate the coordinate system In this example the coordinate system is rotated 90 degrees Since the entire drawing surface is being rotated it is important to reset the ...

Page 50: ...nstrate how to print a bar code This example builds on the previous example by placing a bar code near the center of the label Moveto Position the drawing cursor at the desired location Position cursor at desired location for bar code BARCODE123 String object defining the barcode content The parentheses delimit the text string and are not part of the barcode The actual bar code value in this case ...

Page 51: ...take advantage of some of the programming abilities The fact that a single printer language supports both capabilities is unique PALTM Print and Program enabled printers can be used in many ways not supported by traditional printers A full technical description of the PALTM Print and Program Language is beyond the scope of this manual Please refer to the PALTM Print and Program Language Reference ...

Page 52: ...omplex data formats q Can gain full access to resident printer features LCD Interfaces Keys Keyboards Internal Memory drives q Language is Reverse Polish Notation RPN Like HP Calculator Arguments first then operators i e 4 6 versus 4 6 Data passed on stack q PALTM Coding Structure is Free Form All operators objects and data are separated by white space CR CR LF LF LF CR Tab or Space Extra lines in...

Page 53: ...mply listing the variable data and calling the format name Format_Demo txt This file shows how to call up and use the label formats defined in the file Pal_Procs_and_Formats txt Proc_Demo txt This file shows how to call up and use the print utility procedures defined in Pal_Procs_and_Formats txt Proc_Template txt This file shows the format of the calls to the print utility procedures defined in Pa...

Page 54: ...orner x y and line width Box draw procedure Usage botX in botY in topX in topY in lwidth in Box Example 0 1 0 1 3 9 1 9 0 01 Box topX topY botX botY Box lwidth exch def topY exch def topX exch def botY exch def botX exch def botX inchtopts botY inchtopts moveto botX inchtopts topY inchtopts lineto topX inchtopts topY inchtopts lineto topX inchtopts botY inchtopts lineto closepath lwidth inchtopts ...

Page 55: ...produce a demo label Using a text editor open the file Proc_Demo txt file to see how these various utilities may be used as shown in the demo label print sample below The interesting thing to note in the Proc_Demo txt file is that the only actual PALTM operator used is the showpage operator The other procedure names used such as Printfont and Printbarcode are not native PALTM operators but new pro...

Page 56: ...n the label format is called the very first parameter specified will be the name Notice in the definition below that the Name variable is actually the last defined This is due to the stack based nature of PALTM The first defined parameter on the stack is the last off the stack just like a stack of plates for example last one stacked is first one off The line below shows that at an X Y position of ...

Page 57: ...which is an advanced topic not covered here Other examples of calling these formats may be found in Format_Demo txt Notice how strings are enclosed in Also notice how variables are separated by whitespace which may be a single space character or a CR LF Two possible call formats are shown below each producing the same output as the label sample below shows The actual label format name is shown in ...

Page 58: ...the name you wish to call the printer This name will be displayed in the Printers Dialog Also if you want this printer to be the default system printer click this check box now Click the Next button 12 Select the desired option from the Printer Sharing dialog and click Next 13 Select No to the print test page question since the test page does not fit within the printers page size and click Next 14...

Page 59: ...ncreases print speed and minimizes the data transmitted to the printer Use of other True Type fonts are supported but are printed as graphics To use the printer resident font 1 For each size font highlight the font using the mouse 2 From your applications font selection list select AMT Sans Serif font 3 Using your applications font size ability select the point size as needed to produce the size f...

Page 60: ... the text or numeric data at the approximate position it is to be printed at using whatever methods are possible within the particular program you are using You can use a text box if supported by your application 4 If your application supports text rotation you can do this now Some applications may require you to use a text box to generate rotated text 5 Highlight this text or numeric data as you ...

Page 61: ...ed For example human readable text may be enabled or disabled The X dimension may be adjusted Depending on the bar code type other parameters may be adjusted for example enabling or disabling a check digit Each bar code property may be accessed by selecting the driver then Advanced Options dialog box Each bar code type is listed Click on the symbol to expand the possible selections for a particula...

Page 62: ...ble models for this driver Select the model you wish to install and click Next 10 Select Replace existing driver Click Next 11 Choose whether to install the printer as the default printer Click Next 12 Select No to the print test page question since the test page does not fit within the printers page size and click Next 13 Click the Finish button on the Completing the Add Printer Wizard If a Hardw...

Page 63: ...increases print speed and minimizes the data transmitted to the printer Use of other True Type fonts are supported but are printed as graphics To use the printer resident font 1 For each size font highlight the font using the mouse 2 From your applications font selection list select AMT Sans Serif font 3 Using your applications font size ability select the point size as needed to produce the size ...

Page 64: ...the text or numeric data at the approximate position it is to be printed at using whatever methods are possible within the particular program you are using You can use a text box if supported by your application 4 If your application supports text rotation you can do this now Some applications may require you to use a text box to generate rotated text 5 Highlight this text or numeric data as you n...

Page 65: ...d For example human readable text may be enabled or disabled The X dimension may be adjusted Depending on the bar code type other parameters may be adjusted for example enabling or disabling a check digit Each bar code property may be accessed by selecting the driver then Advanced Options dialog box Each bar code type is listed Click on the symbol to expand the possible selections for a particular...

Page 66: ...Click OK from the Install From Disk dialog 8 The Add Printer Wizard should now display the available models for this driver Select the model you wish to install and click Next 9 Select No to the print test page question since the test page does not fit within the printers page size and click Next 10 Click the Finish button on the Completing the Add Printer Wizard A printer icon should be added to ...

Page 67: ...d minimizes the data transmitted to the printer Use of True Type fonts are supported but are printed as graphics To use the printer resident font 1 For each size font highlight the font using the mouse 2 From your applications font selection list select AMT Sans Serif font 3 Using your applications font size ability select the point size as needed to produce the size font desired Repeat for all te...

Page 68: ... the text or numeric data at the approximate position it is to be printed at using whatever methods are possible within the particular program you are using You can use a text box if supported by your application 4 If your application supports text rotation you can do this now Some applications may require you to use a text box to generate rotated text 5 Highlight this text or numeric data as you ...

Page 69: ...ted For example human readable text may be enabled or disabled The X dimension may be adjusted Depending on the bar code type other parameters may be adjusted for example enabling or disabling a check digit Each bar code property may be accessed by selecting the driver then Advanced Options dialog box Each bar code type is listed Click on the symbol to expand the possible selections for a particul...

Page 70: ...arious options for the bar codes to be printed 4 While working on the label format print to the attached Fastmark printer as needed to finally adjust the position of text lines boxes graphics and bar codes 5 When the printed output closely matches the desired output use the Print to File option of the driver and give the output a descriptive name with a txt extension For example shipping txt 6 Edi...

Page 71: ...erify that the Media Sensor is positioned properly Run the Media Calibration test Error Media Feed Media LED blinking A media feed error is displayed when the printer is unable to find the top of form indication as configured either gap or black bar Open print head and verify media is loaded correctly Check the feature Media Sensing and verify it is set to the type of media used either gap or blac...

Page 72: ...than it can be processed If this error does occur it might indicate a faulty parallel cable or other communication problem Press the FEED key then cycle power on the printer If the error occurs again verify all communication features are set to match host and quality interface cables correctly pinned out are used Error Buffer Overflow This error indicates the printers incoming print buffer FIFO ha...

Page 73: ...EDs are not on Is the printer in FeatureMan mode 1 Press the PAUSE key to see if the Ready LED comes on 2 Cycle Power on the printer 3 Replace the printer Media Latches not closed 1 Open the Top Cover 2 Verify Media is installed according to the Loading Instructions 3 Press firmly on the top of the Printhead Mechanism and verify the both the right and left latches are locked 4 Close the Top Cover ...

Page 74: ... 1 Turn off the printer and remove the media 2 Using a Swab dipped in Alcohol clean the Media Sensor See User s Manual for location of sensor Improper loading of the stock 1 Verify Media is installed under the media guides 2 Verify that the right Media Guide is in the proper Position The media needs to be snug between the left and right guides Text prints off the right of left side of the media Wi...

Page 75: ...wer on the printer while holding the Feed button Media installed incorrectly Verify Media installation using the Loading Instructions No communication with attached host 1 Send Data from a host system 2 If LED blinks the printed is physically connected by the cable 3 Reset the Printer to Factory Defaults No print on Label Communication parameters incorrect Reset the Printer to Factory Defaults The...

Page 76: ...eft latches are locked Poor Print Quality Other Possible Solutions q Verify type of media and ribbon are compatible q Verify ribbon is not being used with direct thermal media q Lower the print speed and adjust print darkness q Verify print head is clean q Verify platen roller is clean q Verify media and ribbon are both loaded as described in media and ribbon loading sections q Replace print head ...

Page 77: ...nual for procedure Sensor is not plugged into main PCB See Maintenance Manual for installation of Peel and Present option Printer Retracts media only after top cover is lifted Sensor is faulty Replace sensor and cable See Maintenance Manual for Procedure Backing of the media is not tight across the Peel Bar 1 Verify Media installation using the Loading Instructions 2 Make sure following installati...

Page 78: ...he ribbon 2 Lift the print head module to the vertical position 3 Rub the print head with a piece of cotton which has been moistened with Isopropyl Alcohol or use a thermal head cleaning pen The Cleaning Location is a Glass Area just below the Metal edge 4 Check for any traces of discoloration or adhesive on the cotton after cleaning 5 Repeat if necessary until the cotton is clean after it is pass...

Page 79: ...iece of cotton which has been moistened with Isopropyl Alcohol 4 Manually rotate the platen and repeat step 3 until the entire platen has been cleaned Cleaning the paper sensor It is recommended that the Paper Sensor be cleaned regularly if exposed to a dusty environment This will prevent false paper OUT or paper IN conditions 1 Turn off the printer and open the top cover 2 Remove paper dust by bl...

Page 80: ...arly if exposed to a dust environment This will keep dirt and dust from contaminating or damaging your printer Print Head and Platen 1 Turn off the printer and open the top cover 2 Remove paper dust by blowing using compressed air or vacuuming 3 Clean the paper compartment with cotton which has been moistened with mild detergent ...

Page 81: ... inch 25mm optional adapter for 3 inch ID core Reflective Sensor Ribbon Information Type Wind Method Maximum Width Minimum Width Maximum Roll size OD Core size ID Core type Typical ribbon Length End of Ribbon Method Wax Wax Resin Resin Coating Wound In 4 3 inches 110 mm 2 inches with Core Adapter 2 67 inches 68mm 1 inch 25mm Two Slots 180 degree apart Resin 300m Wax 360m No motion of Sensor Wheel ...

Page 82: ... Keyboard Device Unit KDU only do not connect this pin if you are using a general host like a PC Connection With Host Host 25S Printer 9P Host 9S Printer 9P PC or compatible PC or compatible DTR 20 1 DSR DTR 4 1 DSR DSR 6 6 DTR DSR 6 6 DTR TX 2 2 RX TX 3 2 RX RX 3 3 TX RX 2 3 TX CTS 5 7 RTS CTS 8 7 RTS RTS 4 8 CTR RTS 7 8 CTS GND 7 5 GND GND 5 5 GND Three Wire Connection This method is the simples...

Page 83: ...36 NC 10 Out ACK 11 Out BUSY 12 Out PE Auto Interface Select The setup feature Interface Select controls the operation of interface arbitration One of 3 settings is possible Parallel Only With this setting the serial interface is ignored Serial Only With this setting the parallel interface is ignored Auto Select With this setting the printer automatically arbitrates between the parallel and serial...

Page 84: ... ASCII characters For example the character A is hex 41 commonly shown as 0x41H 0 1 2 3 4 5 6 7 0 NUL 0 P P 1 SOH XON 1 A Q a Q 2 STX 2 B R b R 3 XOFF 3 C S c S 4 4 D T d T 5 NAK 5 E U e U 6 ACK 6 F V f V 7 BEL 7 G W g W 8 BS 8 H X h X 9 9 I Y i Y A LF J Z j Z B ESC K k C FF L l D CR M m E SO RS N n F SI US O _ o DEL ...

Page 85: ...Fastmark 600 Series User s Guide 85 Appendix D SELF TEST PRINT SAMPLE ...

Page 86: ...rol to be halted and boot load firmware to be loaded This mode has a distinct setup mode feature list allowing serial port parameters to be adjusted for the firmware download See Appendix F on firmware updates for more information Max Media Length 12 80 inches FM602 12 54 inches FM603 This feature sets the maximum length media that the printer will recognize In normal setup mode this value sets th...

Page 87: ...re is activated the FeatureMan program will display the following Off line F W Update Mode The only possible actions at this point are to enter boot setup mode or cycle power to exit this mode This setup mode works like the normal printer setup mode except the feature list is limited to specific features used during firmware updates Click the Display Up Down buttons to enter the boot setup mode Re...

Page 88: ...rt the download 10 After the download is complete follow the instructions on the display of the FeatureMan program to reset all printer features At this point you can either continue operating the printer in the Feature Management Mode or you can exit To exit the Feature Management Mode power the print off wait 5 seconds then power the printer on Refer to the section Calibrating Media Sensors to r...

Page 89: ... Man program is used to download firmware files Reboot System N A To exit boot mode and return to normal PALTM firmware mode click the Enter button After a firmware update is complete this feature is automatically selected and allows the printer to be rebooted with the newly loaded firmware Interface Select Identical to feature in standard setup mode COM1 Baud Rate Defaults to 57K baud when in boo...

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