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14. CUSTOMER SOLUTIONS
DRAWING
of IMAGE
OBSERVATION LOG
OBSERVER:
OBJECT NAME:
DATE & TIME OBSERVED:
CONSTELLATION:
EYEPIECE SIZE:
SEEING CONDITIONS:
EXCELLENT
GOOD
POOR
NOTES:
If you have a question concerning your AmScope Telescope, contact the Am-
Scope Customer Service at:
- Email: [email protected]
- Telephone: 1-888-950-2888 (toll free) / 949-333-0001.
- Fax: 949-271-4795
Customer Service hours are 5:00 AM to 6:00 PM, Pacific Time, Monday
through Friday, excluding holidays.
In the unlikely event that your Telescope requires returns or exchange, write
or call the AmScope Customer Service first, before returning the telescope,
giving full particulars as to the nature of the problem, as well as your name,
address, and daytime telephone number. The great majority of service issues
can be resolved by telephone, avoiding the return of the telescope. If factory
service is required, you will be assigned a Return Merchandise Authorization
(RMA) number prior to the return.
15. DISPOSAL - RECYCLING
Every AmScope telescope, spotting scope, and telescope accessory is
warranted by AmScope to be free of defects in materials and workmanship
for
ONE YEAR
from the date of original purchase in the U.S.A. and Canada.
This warranty applies to the original purchaser only and is non-transferable.
This warranty is not valid in cases where the product has been abused or
mishandled, where unauthorized repairs have been attempted or performed,
or where depreciation of the product is due to normal wear and tear. AmScope
specifically disclaims special, indirect, or consequential damages or lost profit
which may result from a breach of this warranty. Any implied warranties which
cannot be disclaimed are hereby limited to a term of one year from the date
of original retail purchase. This warranty gives you specific rights. You may
have other rights which vary from state to state. AmScope reserves the right
to change product specifications or to discontinue products without notice.
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