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NON-WARRANTY SERVICE
Any American Reliance out-of-warranty instrument that is thought to be defective, but is repairable, may be sent in
for non-warranty service. Please contact our service department at (818) 303-6688 for current repair charges.
The instrument should be returned to American Reliance, please follow the directions under the heading "Shipping
Instructions" in this section.
7.4 SHIPPING INSTRUCTIONS
Any product returned to American Reliance for service must be shipped, freight prepaid (we will not accept COD
shipments).
American Reliance Inc.
11801 Goldring Road,
Arcadia, CA 91006
Attn: Service Department
The instrument must be carefully packed, preferably in its original carton, and should be accompanied by a letter or
note containing the following information:
User's Name Proof of Purchase
User's Address Description of problem
Model number Serial number
If service is desired, such as calibration, it must be stated in the enclosed letter. For non-warranty repairs, and for
calibration, the correct service charge must accompany the unit in the form of a check or money order payable to
American Reliance Inc. Please do not send cash. Contact our service department at (626) 303-6688.
American Reliance will return the serviced instrument, with freight paid by American Reliance, via UPS ground
service unless otherwise requested.
NOTE: ALL INSTRUMENTS WHICH ARE RETURNED FOR REPAIR OR CALIBRATION MUST
HAVE AN ASSIGNED R.M.A. NUMBER WRITTEN ON THE FRONT OF THE PACKAGE.
THIS NUMBER MAY BE OBTAINED BY OUR SALES DEPARTMENT. ANY INSTRUMENT
DELIVERED WITHOUT THIS NUMBER WILL BE REFUSED, AND RETURNED.