AMPTRON 19

 

TROUBLE SHOOTING

 

 

Check the information in this section to see if the problems can be solved before 
requesting repair. 

Note

The consumers are only allowed to solve the problems described as below. 

Any unauthorized product modification, or failure to follow instructions 
supplied with the product will end the warranty immediately. 

No image 

Make sure power button is ON. 

Check whether the LCD monitor and computer power cords are plugged and 
whether there is a supply of power. 

No Signal Input 
   

Check the signal connection between the computer and LCD monitor. 

“Out Of Range” 

Check the computer image output resolution and frequency and compare the value 
with the preset values (Please refer to [Appendix-Display Mode]). 

Fuzzy image 

Adjust Phase. 

Image too bright 
Image too dark 

Adjust brightness and contrast by OSD. 

Irregular image 

Check the signal connection between the computer and LCD monitor. 
Perform Auto Adjust. 

Distorted image 

Reset the LCD monitor. (perform the “Recall” function by OSD) 
Take off extra accessories (such as signal extension cord). 

Image is not centered 
Size is not appropriate 

Use OSD Image Menu to adjust H. Position and V. Position. 

Check image size setting. 

Perform Auto Adjust. 

Uneven color 
Color too dark 
Dark area distorted 
White color is not white 

Use OSD Color Menu to adjust color setting. 

Can’t adjust LCD monitor 
with the buttons in the 
front. 

The other problem 

Please contact the stores where you purchased the unit or service center listed at 
your warranty card. 

 

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Summary of Contents for 19" series

Page 1: ......

Page 2: ...ents PRODUCT 2 Contents 2 Features 2 Power saver 2 Plug play 2 SAFETY 3 Electrical 3 Common 3 SET UP YOUR LCD MONITOR 4 Installation 4 Screen Adjustments 4 OSD Control 5 TROUBLE SHOOTING 8 MAINTENANCE...

Page 3: ...r Slight moving or any click will return to the original image The VGA card inside the computer handles Power Saver You can use computer software to set the function The LCD Monitor is compatible with...

Page 4: ...d to clean the monitor by first turning it off and using a soft dry cloth The LCD monitor should be placed in areas with low humidity and less dust Please watch out for environmental conditions on hum...

Page 5: ...s to enhance the display To enter adjust mode please refer to OSD Control Turn the computer and LCD monitor on Press Auto button to start Auto Adjust The LCD monitor will start the Auto Adjust process...

Page 6: ...range Power Saving Off Power Off 2 Auto Exit Automatically optimize positions phase clock when OSD is not shown Exit the OSD menu when OSD is shown Turbo Quick brightness switching 3 Input Turbo optio...

Page 7: ...g the setting of other functions V Position 50 Notes The OSD disappears several seconds after you stop pressing the buttons while performing an adjustment Any changes are automatically saved in the me...

Page 8: ...Adjust OSD display time setting OSD Position Move OSD display position to any one of the following 5 positions within the overall screen Auto Setting Set up to adjust clock phase and positions automa...

Page 9: ...alue with the preset values Please refer to Appendix Display Mode Fuzzy image Adjust Phase Image too bright Image too dark Adjust brightness and contrast by OSD Irregular image Check the signal connec...

Page 10: ...er Pure water or non ammonia non alcohol based glass cleaner Do not use ketene such as acetone ethanol toluene acetic acid methane chloride or abrasive detergent to clean the monitor because those che...

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