Troubleshooting
Problem
Possible Cause
Solut ion
T he transmit light
does not go on after
DC power is applied
to the transmitter
Faulty AC adapter
or faulty power outlet
Check the power outlet and the
AC adapter; if possible, check for
correct voltage of the AC adapter.
T he transmit light
goes out after a few
seconds and does
not light again
No audio present at
audio input
Check the audio connection to
the transmitter and ensure that
there is audio pr esent.
Transmitter hung up
Disconnect and then reconnect
DC power.
No audio at receiver
Faulty AC adapter
or faulty power outlet
Check the receiver power supply.
Strong interference
See under “Strong Interference“
on next page.
Audio is distorted
Audio volume too
high
Adjust the transmitter volume
control until clipping stops.
Amplifier volume
control set too high
Lower the source audio volume
until clipping stops.
Strong interference
See under “Strong Interference“
on next page.
Receiver audio level
is too low
Audio volume too low
Raise the source audio volume to
achieve the des ired audio level.
Connect transmitter to an
adjustable audio output
Amplifier volume
control set too low
Adjust the amplifier volume
control to achieve desired audio
level.
Audio drops out
inter mittently or
crackles
Strong interference
See under “Strong Interference“
on next page.
Unstable power
supply / power surges
Ensure that the power outlet
delivers a stable voltage. Very
strong surges or voltage
fluctuations may cause audio
dr opouts. Tr y using a s urge
pr otector.
User and Installation Guide
User and Installation Guide
For up-to-date troubleshooting advice, visit
www.amphony.com
Problem
Possible Cause
Solut ion
T ransmitter range is
extremely short
Strong interference
In some cas es, there may be
strong interference preventing
pr oper reception of the audio
signal which can be caused by
5.8 GHz cordless telephones or
5.8 GHz wireless networks. Either
eliminate the interference, locate
the base unit of the cor dless
phone in another room, set the
wireless network to use the 5.1
GHz frequency band rather than
5.8 GHz, relocate the transmitter,
relocate or reorient the amplifier
to improve reception.
Too many obstacles
Audio will dr op out if there are too
many obstacles between the
transmitter and the rec eiver, try
relocating the tr ansmitter or
receiver to impr ove rec eption.
Page 9
Page 10
