R10000G
USER’S GUIDE
58
I have gone through the Setup Wizard and I do not have Internet.
a.
Detach the power adapter and disconnect all computers from the High Power Router.
Turn off the power to your modem and remove the backup battery (if available).
Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize.
Power on the High Power Router and connect your computer to the router.
Open your web browser and try to access the Internet.
b.
Check that your Internet connection is working. Power off the High Power Router and disconnect
your computer from the router.
Turn off the power to your modem and remove the backup battery (if available).
Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize.
Attach your computer directly to the modem and power on your computer.
Open your web browser and check to see if you can go online. If you cannot go online, there may be
a problem with your Internet provider. Please contact your Internet provider to troubleshoot your
connection issues.
