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AMOI V870, User Manual, Page: 96 / 108

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AMOI V870 User Manual Download Page 96

Troubleshooting 

 

 

82 

 

 

  The battery can’t be charged 

Possible 

reason 

Solution 

The battery is 
worn out and 
the charging 
time takes too 
long 

Please charge when the 
phone prompts low 
battery. 

The battery 
doesn’t 
connect well 
to the phone 

Please ensure the battery 
has been inserted 
correctly. 

The charger 
doesn’t 
connect to the 
phone 

Please ensure that the 
interface between the 
charger and the phone is 
correctly connected, and 
the charger icon should 
appear on the screen. 

Battery or 

Please contact one of our 

charger has 
been 
damaged 

maintenance centres. 

The 
surrounding 
temperature is 
too low or too 
high 

Please make sure the 
phone is charged in a 
normal temperature. 

Summary of Contents for V870

Page 1: ...nforgettable moment in your life You can switch between GSM and CDMA to communicate quickly and conveniently In addition the phone supports strong CDMA services and wonderful multimedia function for t...

Page 2: ...ager P59 Supports long messages group sending P30 Supports Modem to access Internet P63 Supports MMS P35 Supports Bluetooth P66 Supports Contacts manager P26 Supports video capture P52 Supports Java P...

Page 3: ...will be made without prior notification This is the user guide for the Amoi mobile phone only and does not include an introduction to this product s software and hardware configuration The product an...

Page 4: ......

Page 5: ...10 Using shortcut keys 10 3 Call Functions 12 Making a call 12 Making a call from the Home screen 12 Making a call from contacts 12 Creating a speed dial for a contact 12 Making a call from call log 1...

Page 6: ...h input mode 20 Using method 20 Letter input mode 21 Number input mode 21 Deleting operation 22 5 Menu Use 23 Entering menu 23 6 Contacts 24 Contacts list 24 Searching a contact 24 Search by name 25 S...

Page 7: ...ge 39 8 Calls 40 Call Log 40 Outgoing calls 40 Incoming calls 40 Missed calls 40 Call timer Calls 41 GSM Call cost 41 Accumulated call cost 41 Last call cost 41 Counter clear 41 Display restriction 42...

Page 8: ...der 56 Record 56 My records 56 Save to 57 Games 57 Boxman 57 Terix 58 11 Resource Manager 59 All data 59 Bluetooth files 59 My data 59 My Vcards 60 Other files 61 External memory 61 Info 61 Format 61...

Page 9: ...ckground music 65 Reset 65 13 Toolbox 66 Alarm 66 Bluetooth 66 World time 67 Calculator 67 Stopwatch 68 Calendar 68 Notes 69 PC sync 69 Data service status 69 14 Settings 70 Clock 70 Mobile 70 Sound 7...

Page 10: ...16 Troubleshooting 79 The phone can t be switched on 79 The phone is switched off automatically 79 PIN PUN code lock 80 Bad call quality 80 Can t answer a call 81 Can t make a call 81 The call volume...

Page 11: ...s 87 Emergency calls 87 Making an emergency call 87 Password access 88 PIN code 88 PIN2 code 88 PUK code 89 PUK2 code 89 Note about charging the battery 89 Battery information and care 90 Note about u...

Page 12: ...equipment In order to ensure high performance and avoid damaging the phone please use the original accessories and battery Avoid using products which are not compatible To avoid the risk of any explos...

Page 13: ...wallowed or causing other dangers Please back up the important information of phone and be sure to have a second copy in case data is lost from your phone SOS Make sure the phone is switched on and ha...

Page 14: ......

Page 15: ...menu screen Key C G Switching Key Send Key 1 Answering or Making calls 2 Press the key from the home screen to enter the Outgoing call list Scroll to select or browse menus press key to confirm your c...

Page 16: ...view of your phone Rear view of your phone Caution As for the shortcut keys operation of the above keys please refer to Using Shortcut Keys on P10 Home screen The Home screen is mainly made up of fiv...

Page 17: ...ve registered on a different network SMS Appears when there is a new unread SMS Memory Full Appears when the memory for messages is full MMS Appears when there is a new unread MMS message Wap Push App...

Page 18: ...f the programmes that are already installed on your phone Icon Name Introduction Contacts Keeps track of contacts information Message Lets you send and receive SMS MMS and Wap push messages Calls Keep...

Page 19: ...phone Resource Manager Lets you organise and manage files on your phone Browser Allows you to browse Web pages and to download new programs or files from Internet Toolbox Prepares various wonderful an...

Page 20: ...handling inserting or removing the card Follow the instructions provided with the SIM card and keep all such cards out of the reach of children If this SIM card lost please ask your network service pr...

Page 21: ...it is fixed in the battery slot At last replace the battery cover shown as the below figure Battery charging The battery of the phone is Lithium ion rechargeable battery A travel charger is supplied w...

Page 22: ...ne whether switched on making a call etc 2 Try to avoid using I O interface line to charge While charging the battery image on the phone s display screen begins to scroll from empty to full Once the p...

Page 23: ...he correct PIN code If you enter the wrong PIN code three times in succession you will need a PUK code in order to unlock your phone For more details please refer to Safety precaution on P86 Warning D...

Page 24: ...you can switch between GSM and CDMA The default network of the phone is CDMA Press briefly Press the key from the home screen to enter the Call list Press briefly Press the key from the home screen to...

Page 25: ...table Hold down Hold down the key from the home screen to switch between mute and unmute mode Press briefly Press the key from the home screen to enter the Camera screen MP3 control keys While playin...

Page 26: ...ontacts Search from the home screen to search your desired contact by name or number and press Creating a speed dial for a contact You can create a speed dial number for the desired contact stored in...

Page 27: ...d select Call to dial the associated number To customise calls by using the menu On the Outgoing Incoming or Missed call list you can select various options to customize the call Call Dials the select...

Page 28: ...side which is not in call will be hold automatically and can t hear the call content Making a conference call this must be supported by the network This phone allows multiple users to participate in...

Page 29: ...e mail is a kind of network service If you activate call diverting function and divert the incoming call to voice mail the caller can leave message in voice mail Hold down from the home screen and the...

Page 30: ...tion the person you are calling can t hear your voice If you need to cancel this function please select Cancel Mute Record You can record for the current call After choosing Stop Rec you can stop reco...

Page 31: ...input blanks Eng eng ENG This mode allows you to use English input mode to enter English words While editing press to select English and you can switch to Eng input mode While in this mode press to sw...

Page 32: ...Input screen The input screen displays as the below figure Text area Displays the text content that has been inputted Input mode indicator Displays your current selected input mode Switching input mo...

Page 33: ...s to select Insert Contact and press to select your desired contact from the contacts list then insert it in the message Inserting net symbol While editing if you need to inset a network address you c...

Page 34: ...represent respectively English word with capital letters English word which has a capital initial letter English word with small letters While entering you can also press to switch between them Letter...

Page 35: ...es 21 Deleting operation While editing a message press to delete the last character or symbol on the left side of cursor in text area and hold down the key to delete all characters or symbols in the t...

Page 36: ...ides you with a wide variety of functions These functions are arranged in the form of menus and you can look at use or set each menu as required Entering menu Press from the home screen to enter the m...

Page 37: ...s or select Menu Contacts Contacts list to enter the Contacts list you can input the name of your desired contact or press and select OK to view its detail Press and you can have the following options...

Page 38: ...Press to select the information you want to input Select Edit to open the message window and then select OK when you have finished entering the new details Once all the information has been entered s...

Page 39: ...group Group Send MMS Sends an MMS to your selected group Change Name Changes the name of your selected group Set Group Sets the photo for your Photo selected group from Local Image or Resource Manage...

Page 40: ...your desired contact and press After selecting select OK and you can copy the selected contacts to SIM card Copy all Select OK and you can copy all the contacts in the phone to SIM card SIM to local...

Page 41: ...this function Country area codes With this function you can view the country area codes in the world Press to view your desired country area code or you can press to search Search name You can input y...

Page 42: ...this service Icon Description Introduction Unread SMS Represents the SMS that have not been read in Inbox Read SMS Represents the SMS that have been read in Inbox Unread MMS Represents the SMS that h...

Page 43: ...fter entering the new message screen and you can edit the message While editing press and you can have the following options Insert symbol Insert your desired symbol from the symbol table Insert templ...

Page 44: ...a group Select OK to enter the screen input the recipients numbers in the box one by one or press to search your desired phone numbers in Contacts After that press OK to send the message to your sele...

Page 45: ...one number of the sender or the phone numbers in the SMS Delete Delete the selected SMS Copy to card Copy the selected SMS from the phone to SIM card Card You can view the SMS that have been saved in...

Page 46: ...MS that have saved in Outbox of the phone View View the selected SMS which has been sent and saved in Outbox Send Send the selected SMS Delete Delete the selected SMS Multiple delete Delete the select...

Page 47: ...e the selected template Add Add a new template to Template Settings Select Message SMS Settings to enter the SMS setting screen CDMA SMS setting Priority Press and you can set the priority of SMS as N...

Page 48: ...lt as Off History record With this function you can view the memory of your sent messages and received messages Memory With this function you can view the left memory of your phone and SIM card MMS MM...

Page 49: ...you have inserted Add slide Add another slide Insert slide Insert another slide Delete slide Delete the current slide Preview slide Preview the current slide Preview Preview all the slides in the MMS...

Page 50: ...ns all the messages that have been sent successfully You can edit and send the message again Select a message and press and you can have the following options Open View the MMS in Sent Edit Edit the M...

Page 51: ...Automatic or Manual Anonymous Msg When you received an anonymous MMS which has not displayed the address and number of the sender you can select Refuse or Accept Server address The phone can display...

Page 52: ...Message 38 CDMA voice message With this function you can save the CDMA voice message...

Page 53: ...issed Missed calls This menu shows calls that were not answered Press to view the missed calls list or you can select an entry and press to dial it If the entry has been saved in Contacts the contact...

Page 54: ...screen select OK to reset it back to zero while selecting Back to cancel this operation GSM Call cost Enter the main menu and select Calls GSM Call Cost to enter this screen This function needs the su...

Page 55: ...ction allows you to set the price unit for call cost Select Edit to reset it and PIN2 code is required when making modification Call settings CDMA call settings Incoming filter This function enables y...

Page 56: ...e consult with network provider On the Call diverting screen you can select Always No Reply and Busy Select OK to input number or select Contacts to search for your desired number then press so that y...

Page 57: ...status of call divert function Cancel all All call diverts functions are cancelled Select OK to input number or select Contacts to search for your desired number then press so that you can preset the...

Page 58: ...d you should input the old password first Select any call barring type if you select OK you are allowed to Input Password After setting the network will deal with the current setting At this time the...

Page 59: ...phone answers the call automatically in 3 seconds Any key If the answer mode is set as Any Key when an incoming call is received you can press any key to answer the call Auto redial off The phone wil...

Page 60: ...etails about the current game including name vendor version and domain Permission Allows you to view and set the authorised groups for the selected items net access messaging automatic start local con...

Page 61: ...The photo capturing process is divided into three steps Previewing capturing and saving Notice You can not enter the capture preview screen while the phone has low battery power 1 Previewing On the c...

Page 62: ...white balance as Auto Night Incandescence and Fluorescent Cloudy and Daylight and the phone defaults as Auto Effect Changes the color tone for photos or applies a special effect to photos Press and y...

Page 63: ...s to select Yes or No and it defaults as No Timer Selects the length of time for the camera to delay before taking a photo You can press to select Yes or No and it defaults as No Frame You can select...

Page 64: ...o and press Icon Previews the selected photo with Icon Editor Edits the selected photo Slide show Displays all photos in My Photos in slide show form Delete Deletes the selected photo Delete all Delet...

Page 65: ...oto through media player Set wallpaper Sets the current photo to the wallpaper in standby mode Set call photo Selects OK to enter the speed search screen and set the current photo to a contact s image...

Page 66: ...os to Phone or External Memory My videos You can view the photos which have been saved in My Videos Settings You can set the delay timer as 1S 2S 5S or 10S 2 Capturing Press or press to begin capturin...

Page 67: ...eo files in the following formats MP4 3GP AMC and 3G2 Press from the home screen and select Multimedia Media Player to enter the media player screen Multimedia player Select OK to enter the play list...

Page 68: ...Folder Add URL Change Order Remove Remove All and etc Delete list Deletes the current MP3 play list Rename list Renames the current MP3 play list Music player You can play the audio files in Resource...

Page 69: ...screen after flip Voice recorder You can record or play your recorded files The recorded files will be saved in QCP format Record Press from the home screen and select Multimedia Voice Recorder Recor...

Page 70: ...rded file to the phone External memory If you select this option you can store your recorded file to T card Insert T card firstly Games The phone has two fun and interesting games for you to play and...

Page 71: ...essing to move left side and pressing to move to the right side Start Begins to play the game Setting Press to set Volume or Vibration of the game Speed Press to set the game speed Score Press to view...

Page 72: ...g name type type size space date path and copyright Send via MMS Sends the selected file via MMS Send via Bluetooth Sends the selected file via Bluetooth Delete Deletes the selected file Delete all De...

Page 73: ...cted image such as name type size and etc My Vcards My Vcards supports vcf files and your phone will list all Vcard files In My Vcard list press and you will have the following options Send via MMS Se...

Page 74: ...s to enlarge the phone memory Info You can view some properties of the current T card Format After the T card has been formatted you will lose all data stored in T card forever T card memory info You...

Page 75: ...Resource Manager 61 3 Push T card gently until it is fixed in the T card slot and replace the card protective cover It shows as the below figure...

Page 76: ...webpage Input address Inputs the network address you want to visit Last address Records the latest webpage you have accessed Past input Records the previous WebPages you have accessed Bookmark list B...

Page 77: ...7 129 Proxy port This option defaults as 80 User name This means the user name that visits the proxy server Password This means the password that visits the proxy server Cache Cache mode The phone pro...

Page 78: ...des you with Do Not Rcv Msg and Receive Msg APN setting You can modify or select the current GPRS settings such as Access Point Name IP Address Primary DNS and etc Background music If you select On th...

Page 79: ...onnection Mode to switch on off the Bluetooth function It would be better to switch the Bluetooth off if you don t expect any other devices to connect to your phone FTP The phone supports Bluetooth fi...

Page 80: ...to set systematic time as local time in CDMA network The phone defaults as the time in local city For more details please see the below figure Calculator With this function you can use the phone as a...

Page 81: ...reen and select Toolbox Calendar to enter this screen Initially the cursor appears on today s date according to your phone settings You can move the date cursor to the desired location by using Enter...

Page 82: ...ou can have the operations such as View Edit Delete and Delete All PC sync This function allows your phone to share the info with the PC You can manage the phone resource through the computer For more...

Page 83: ...12 Hours or 24 Hours Enter date Sets the current date Date format Sets the date format as D M Y M D Y or Y M D Notice You can not enter time and date while in CDMA network Mobile You can set some para...

Page 84: ...ou can press to select your desired calendar tone from Local Ring or Resource Manager Message tone Select Options and press and you can press to select your desired message tone from Local Ring or Res...

Page 85: ...or switch off the Key Tone Flip tone Volume You can press to increase or reduce the volume for Flip Tone On off You can select On or Off to switch on or switch off the Flip Tone Prompt tone You can pr...

Page 86: ...ext Mode Picture Mode or Animation Mode GSM network settings Select network When you use the phone the phone will automatically select the network service When the phone is out of the service area or...

Page 87: ...n you will need to input your PIN code each time when you switch on your phone Off You can use the phone without inputting your PIN code when you switch on your phone Chang PIN Only when the PIN check...

Page 88: ...n protection Select Set and press and you can set function protection for contacts SMS outgoing call and incoming call After locking you are asked to Input Password while activating these functions ea...

Page 89: ...default phone password is 1234 Master clear Select OK to input password in the box after inputting the correct password the phone will prompt This will clear all data continue Select OK to restore yo...

Page 90: ...or any other form of shock Do not touch the screen with a sharp object Don t put the phone in a high temperature environment High temperatures will shorten the life of electronic devices destroy the...

Page 91: ...e Maintenance 77 camera lens etc If you have to replace the phone s antenna please only do so with a suitable replacement Using an unsuitable antenna or spare parts will damage the phone and radio sys...

Page 92: ...hed on Possible reason Solution You are not holding down for long enough Please hold it down for at least 2 seconds The battery power is used up Please charge the battery Incorrect battery installatio...

Page 93: ...ocked For more details please refer to Safety Precautions 2 If you do not know the correct PIN code and PUK code please contact your operator or network service provider Bad call quality Possible reas...

Page 94: ...ll barring option has been set Please cancel the function of incoming call barring or roam incoming call barring Can t make a call Possible reason Solution The phone is switched off Please turn on the...

Page 95: ...off the mute function on the call menu The microphone is too far from the sound source Please put the phone s microphone closer to your mouth The incoming call doesn t ring Possible reason Solution T...

Page 96: ...Please ensure the battery has been inserted correctly The charger doesn t connect to the phone Please ensure that the interface between the charger and the phone is correctly connected and the charger...

Page 97: ...een the SIM card and phone remains clean The SIM card does not work Please check whether the SIM card is out of date The network is very weak Please move to a place with a strong signal to use the pho...

Page 98: ...nformation about how to apply for and use these services Haven t set correctly About more details about setting please refer to Options on P64 Lack of space Possible reason Solution The resource manag...

Page 99: ...Please place the phone somewhere safe and don t put it on a seat or in places where it could fall and break In order to ensure safe driving and avoid road accidents please don t use the phone when dri...

Page 100: ...octor immediately Hearing aids Phones will cause some interference to some hearing aids If there is any interference please get in touch with the manufacturers of the hearing aid immediately Emergency...

Page 101: ...om unauthorised use by other people Generally the PIN code and SIM card are provided together After activating the PIN code you can use the phone normally by correctly inputting your password each tim...

Page 102: ...e to access some of the functions Please apply to your operator for a new card The PUK2 code cannot be changed If you lose it please contact your service provider Note about charging the battery The p...

Page 103: ...operation time talk time and standby time is noticeably shorter than normal it is time to buy a new battery Only use batteries that are compatible with your phone and only recharge your battery with...

Page 104: ...hone or other products may go wrong or this could even cause the phone battery or other charging device to burn expand and explode Please deal with the useless old battery according to the relative in...

Page 105: ...on t turn the volume up too high as this could damage your hearing You can t disassemble the terminal and battery of the phone unless the technical personnel For body worn operation this phone has bee...

Page 106: ...ling information 15 Functions 16 Making 12 Receiving 15 Calls GSM call cost 41 Log 40 Settings 42 Speed dial 46 Timer 41 Contacts Adding 25 Groups 25 Info 28 List 24 Management 26 Searching 24 H Home...

Page 107: ...a 48 Games 57 Media player 54 Voice recorder 56 P Phone maintenance 77 Power on off 9 Programs 4 R Resource manager 59 S Safety notice VIII Safety precaution 86 Settings CDMA roam 74 Clock 70 Display...

Page 108: ...th 66 Calculator 67 Calendar 68 Data service status 69 Notes 69 PC sync 69 Stopwatch 68 World time 67 Troubleshooting 79 U Using shortcut keys 10 Y Your phone Flip view 1 Front view 1 Rear view 2 Side...

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