17
TROUBLESHOOTING
Troubles
Reason
Solution
Washing machine
cannot start up
Check if the door is closed tightly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button “Start/Pause” is pressed.
Check if button “Power” is pressed.
Door cannot be
opened
Machine‘s safety protection
design is working.
Disconnect the power.
Heating fault
NTC is damaged and hea-
ting pipe is aging.
Can normally wash the clothes.
Only cannot wash with heating.
Shall contact the service center promptly.
Water leakage
The connection between
inlet pipe or outlet hose and
tap or washing machine is
not tight. Drain pipe in the
room is blocked.
Check and fasten water pipes.
Clean up outlet hose and ask a
specialized person to repair it when
necessary.
Water is
overflowed from
the bottom of the
machine
The inlet pipe is not connec-
ted firmly. Outlet hose has
water leakage.
Fix the inlet pipe.
Replace the drain hose.
Indicator or
display does
not light.
Power is disconnected.
PC board has problems.
Harness has connection
problem.
Check if the power is shut down and
power plug is connected correctly.
If not, please call up service line.
Detergent
residues in the
box
Washing powder is dampe-
ned and agglomerated.
Clean and wipe the box.
Use liquid detergents or the detergents
special for drum.
Washing effects
are not good
The clothes are too dirty.
Insufficient detergent
quantity.
Select a proper procedure.
Add the proper detergent quantity
according to the instructions in
detergent package.
Abnormal noise
Great vibration
Check if the fixing (bolts) has been removed.
If cabinet is installed on the solid and level
floor. Check if there are any barrettes or
metal articles inside. Check if the legs in the
washing machine
are adjusted level.
Summary of Contents for WA 14680 W
Page 24: ......
