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AMI NGX ULTRA JUKEBOX WARRANTY 

 

AMI Entertainment Network, LLC (AMI) extends the original operator of this equipment the following warranty: 

 

All parts are guaranteed to be free of defects in material and workmanship for the specific periods listed. AMI agrees to repair or replace 

without charge during such period any part which proves defective upon examination by AMI. All costs of shipping a defective part to AMI’s 

offices shall be borne by the original operator. AMI shall bear the shipping costs for the replacement of defective parts. 

 

Component  

 

Warranty Period 

(from date of shipment) 

Condition 

Electronic Circuit Boards 

2 Years 

Parts 

Core Computer Motherboard 

1 Year 

Parts 

Electrical & Mechanical 

2 Years 

Parts 

LCD Display 

1 Year 

Parts 

Touch Screen Sensor 

1 Year 

Parts 

Touch Screen Controller 

1 Year 

Parts 

Hard Drives 

Life* 

*Full Replacement by AMI, at no charge, for the life 

of the AMI contract. 

 

 

In the case of parts supplied to AMI as components, AMI extends the same warranty period as extended by the original manufacturer. 

 

The  above  warranty  applies  provided  that  all  parts  of  the  product  have  been  serviced  properly  as  directed  in  the  service  manual,  and 

provided the alleged defective part, upon examination by AMI, shall prove to be thus defective. Under no circumstances shall AMI be liable 

for any incidental, consequential or special damages, losses or expenses arising from or in connection with the use of, or the inability to use, 

the product for any purpose. AMI reserves the right to make any changes or improvements in its products without notice and obligation, and 

without being required to make corresponding changes or improvements in products theretofore manufactured or sold. 

 

This warranty will not apply to any product or any part which has been subjected to any accident, abuse, or misuse. 

 

AMI ENTERTAINMENT NETWORK, LLC EXTENDS NO WARRANTY, EXPRESSED OR IMPLIED, TO PURCHASERS OR USERS OF 

ITS PRODUCTS EXCEPT AS HEREIN SET FORTH, WHETHER BY OPERATION OF LAW OR OTHERWISE. 

 

 

 

 

 

 

 

 

 

 

 

 

 

ATTENTION 

The  Music  Video  feature  requires  a  high  capacity  Internet  connection  capable  of 

supporting 10GB to 50GB per month of data updates.    Use of this feature on a cellular 

wireless connection or a capped broadband data plan is disallowed. 

 

By enabling video capability you are acknowledging that this jukebox is connected to a 

high capacity wired connection.   AMI will not be responsible for any overage charges 

that may result from operating a Music Video jukebox on capped bandwidth data plans. 

Use on an AMI supplied wireless plan is strictly prohibited.

 

 

 

 

 

 

Summary of Contents for NGX ULTRA

Page 1: ... toll free Outside the U S and Canada call 1 877 ROC_N_ROL 1 877 762 6765 1 616 243 3633 E Mail support amientertainment com Web www amietertainment com 22022626 Rev A Installation Owner s Manual With 1000 Watt Amplifier ...

Page 2: ...he alleged defective part upon examination by AMI shall prove to be thus defective Under no circumstances shall AMI be liable for any incidental consequential or special damages losses or expenses arising from or in connection with the use of or the inability to use the product for any purpose AMI reserves the right to make any changes or improvements in its products without notice and obligation ...

Page 3: ... System Set Up ___________________________________15 Extension Speaker Operation ________________________________________________ 16 Selecting Speaker Power____________________________________________________ 16 Selection Procedures____________________________________________________ 16 Extension Speakers Connected to Amplifier Channel and terminals ____________ 17 Amplifier Overload Check _______...

Page 4: ...hen the apparatus has been damaged in any way such as when the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance...

Page 5: ... Crated Height 39 Width 37 Depth 14 Weight Uncrated 110 lbs Crated 132 lbs Amplifier Output Power Standard 1000 Watts 4 channels into 2 Ohm Load Protection Thermal and speaker overload Automatic self resetting Voltage 120VAC Frequency 60Hz LCD User Interface 18 5 HD flat screen LCD Video Display 32 HD flat screen Speakers none ...

Page 6: ...22022626 Rev A 4 NGX Ultra Jukebox This page is intentionally left blank ...

Page 7: ...v A Section B Placing the Wall Mounted Jukebox on Location Location Power and Warnings Jukebox Power and Reset Switch Wall Mounting Instructions IR Remote Installation Instructions Testing the Unit Lighting Controller Marque Display ...

Page 8: ...controlled by a switch nor should the circuit breaker feeding it be shut off at night If the outlet is not properly phased grounded or is connected to an overloaded circuit it must be corrected by a qualified electrician before using The main power distribution unit is the power supply This device contains a 10 amp fuse with a separate ON OFF power switch located on the front of the power supply c...

Page 9: ...ntrol This control can be modified to provide a POWER function See Wired 6 Button Volume Control on page 10 for details Computer Core The jukebox Computer Core can be powered off by pressing the SERVICE button on the Computer Core see Figure 1 B and then touching Shutdown Jukebox on the touchscreen This will turn off the Computer Core and other components that get their power from the ATX power su...

Page 10: ... the handy pack Unlock the User Interface UI panel and swing it up far enough to allow the Upper Display to swing open past the UI panel Close and lock the UI panel Remove the key 3 Swing the Upper Display up so it is about 90 to the jukebox cabinet Locate the Thumb Screw fastener in the upper right corner of the jukebox cabinet Loosen the Thumb Screw and slide it back toward the rear of the cabin...

Page 11: ... Retainer on the back of the Upper Display Loosen the two hex head screws and move the retainer so the key hole is exposed on the mounting bracket See Figure 6 B 13 Carefully lift the Upper Display and place it in position over your head to line up the slide hinges The right side hinge on the Upper Display will push the spring loaded safety tab back as the display is positioned Slide the Upper Dis...

Page 12: ...ormal operation press the POWER button again VOLUME The CH1 and CH2 buttons raise the volume The CH1 and CH2 buttons lower the volume The PLAY button puts the jukebox in play mode The PAUSE button puts the jukebox in pause mode for a programmed amount of minutes or until the PLAY button is pushed The AP OFF and AP ON buttons turn any programmed Autoplay mode on off The FUTURE button is used to giv...

Page 13: ... button on the Computer Core to enter Service Mode 2 Touch the Diagnostics button 3 Touch Credit Device Tests 4 To test the bill acceptor s insert a 1 5 10 and 20 bill into each bill acceptor if the jukebox has two and check the screen to make sure proper credit is displayed 5 To test the coin acceptor if installed deposit coins into the coin slot and verify proper credit is displayed on the scree...

Page 14: ... Static Orange ON OFF OFF ON ON Static Rose OFF ON OFF ON ON Color cycle Rainbow Pastels ON ON OFF ON ON Color cycle Patriotic Red White and Blue OFF OFF ON ON ON Color cycle Holiday Reds and Greens ON OFF ON ON ON Color cycle programmed colors and patterns OFF ON ON ON ON Color cycle random colors and patterns default ON ON ON ON ON Color cycle gradual change between colors OFF LED lighting OFF E...

Page 15: ...gged into the video card on boot up the default video port output will be VGA All videos are played using High Definition 720p Be sure your video display can accept this signal To provide the best video signal the preferred video display output port is HDMI If your location requires more than one display use of an HDMI splitter will be needed These are available from your local video retailer or f...

Page 16: ...the artist has no videos available the All Videos tab will not show up Videos are associated with one or more audio selections When a customer selects a song to play and there is an associated video available the customer is presented a choice to Play Song which plays just the audio from the song or Play Music Video which plays both Selecting the video option will cost additional credits Selecting...

Page 17: ...NGX Ultra Jukebox 15 22022626 Rev A Section C Sound System Set Up Extension Speaker Operation Selecting Speaker Power Speaker Connection Diagrams ...

Page 18: ...necting cable is less than 100 feet Keep the following two things in mind when wiring your speakers 1 No more than one 4 ohm speaker should be connected to a speaker line If several 4 ohm speakers are to be used each speaker should have its own line 2 The loss in 100 feet of 18 gauge zip cord feeding on an 8 ohm speaker is 15 The loss for two 8 ohm speakers is 30 Selecting Speaker Power General In...

Page 19: ... 60 watts per series ______ ______ watts Two 4 ohm speakers in series 60 watts to each speaker ______ ______ at 120 watts per series ______ ______ watts 8 ohm speakers ______ ______ at 120 watts each ______ ______ watts 4 ohm speakers ______ ______ at 240 watts each ______ ______ watts Total Load sum Total columns for CH3 and CH4 ______ ______ watts Amplifier Overload Check Check that the amplifie...

Page 20: ...8 Ohms 150 W 8 Ohms 75 W 4 Ohms 75 W 4 Ohms Primary Amplifier Load as shown is 480 W per channel Maximum power capacity is achieved NOTE SPEAKER WATTAGE SHOWN IS RATING OF SPEAKER Load as shown is 360 W per channel Channel 2 Channel 2 Channel 1 Channel 1 Channel 2 Channel 2 Channel 1 Channel 1 Load as shown is 240 W per channel Channel 2 Channel 2 Channel 1 Channel 1 Primary Amplifier Primary Ampl...

Page 21: ...75 W 4 Ohms 75 W 4 Ohms 75 W 4 Ohms 75 W 4 Ohms 75 W 4 Ohms 75 W 4 Ohms 150 W 8 Ohms 150 W 8 Ohms 150 W 8 Ohms 150 W 8 Ohms 150 W 8 Ohms Primary Amplifier Load as shown is 480 W per channel Maximum power capacity is achieved NOTE SPEAKER WATTAGE SHOWN IS RATING OF SPEAKER Load as shown is 480 W per channel Maximum power capacity is achieved Channel 1 Channel 1 Channel 2 Channel 2 Channel 1 Channel...

Page 22: ...annel 1 Channel 2 Channel 1 Channel 2 Channel 2 Channel 1 Channel 4 Channel 3 Channel 4 Channel 3 Channel 3 Channel 4 Primary Amplifier Primary Amplifier Secondary Amplifier Secondary Amplifier Primary Amplifier driving stereo speakers with Secondary Amplifier bridged driving a sub woofer Primary and Secondary Amplifiers driving maximum load 480 W per channel Note Sub Woofer should incorporate a l...

Page 23: ...TER CH 1 CH 1 CH 2 CH 2 CH 1 3 CH 1 3 CH 2 4 CH 2 4 Right Channel Speakers Left Channel Speakers Right Channel Speakers Left Channel Speakers Zone 1 Main Bar Area Zone 2 Outdoor Patio Two Stereo Zone Configuration CH 1 CH 2 MAIN INPUTS Audio Mode Stereo Mono Audio Mode Output Routing Channel Linkage Ch 1 2 Stereo Ch1 In Ch1 Ch3 Out Ch1 Ch2 Ch3 Ch4 Ch 3 4 Stereo Ch2 In Ch2 Ch4 Out Audio Mode Stereo...

Page 24: ...ne 2 Entrance Waiting Area Speakers Zone 1 Main Bar Speakers CH 2 ROWELINK Primary Amplifier CH 1 3 CH 1 3 CH 2 4 CH 2 4 CH 1 MAIN INPUTS FROM CORE COMPUTER CH 1 CH 1 CH 2 CH 2 Audio Mode Stereo Mono Audio Mode Output Routing Channel Linkage Ch 1 2 Mono Ch1 In Ch1 Ch3 Out Ch1 Ch2 Ch3 Ch4 Ch 3 4 Mono Ch2 In Ch2 Ch4 Out Figure 1 C Continued ...

Page 25: ...NGX Ultra Jukebox 23 22022626 Rev A Section D Service Maintenance Recommended Routine Maintenance ...

Page 26: ...or Service Perform these steps a minimum of every 3 months if operating more than 14 hours per day operating where smoking is allowed or operating in a dusty environment Perform these steps a minimum of every 6 months if operated less than 14 hours per day and in a very clean environment You will need a new soft 2 paintbrush 1 Gently brush dirt from the cabinet cooling fan Verify fan operation 2 C...

Page 27: ...areas on the screen If the cursor follows your movement touch YES to exit Hard Drive Replacement 1 Turn off and unplug the jukebox 2 Loosen the thumbscrew securing the cover on the Computer Core and slide it off see Figure 4 D Figure 4 D Computer Core 3 Carefully slide the hard drive out of the assembly as far as cabling will allow 4 Disconnect the SATA power and data cables from the drive 5 Conne...

Page 28: ...22022626 Rev A 26 NGX Ultra Jukebox This page is intentionally left blank ...

Page 29: ...NGX Ultra Jukebox 27 22022626 Rev A Section E Troubleshooting LED Indicators Troubleshooting Chart Connection Diagrams ...

Page 30: ...the ATX power supply is present HDD LED RED Flashes when the motherboard is accessing data on the hard drive PWR LED GREEN When lit indicates the power supply in the Computer Core assembly is on PRIMARY POWER AMPLIFIER ASSEMBLY 40991407 POWER Green When lit indicates power is applied to the Amplifier STATUS Red Indicates the status of the Preamplifier Amplifier COM Green Quick flashes indicate com...

Page 31: ...come out of RESET 2 Digital Audio Processor COM error 3 EEPROM COM error 4 Digital Audio Processor memory load error 5 EEPROM data error 6 Digital Potentiometer COM error in Mic circuit 7 I 2 C SDA line is stuck low If the DAP Digital Audio Processor fails during normal operation after power up the STATUS led will start to blink one second on two seconds off continuously until power is cycled or u...

Page 32: ...een stays dark 1 The power plug to the display is not seated completely 2 The power distribution assembly is defective 3 The LCD is faulty The LCD briefly shows NO CABLE or NO VIDEO SIGNAL The computer fan is on and all system s LEDs and lights are normal 1 The video cable wiring is not seated completely 2 The LCD is defective 3 The Computer Core is defective The touchscreen does not work The appl...

Page 33: ...was not labeled by the technician Router does not work When the power supply is connected to the router nothing happens 1 The AC power plug is not fully inserted in the receptacle on the back of the router 2 Router reset circuit in power distribution assembly is defective The Link Act light on the front of the router does not light up when an Ethernet cable is plugged in the respective port 1 The ...

Page 34: ...16 Slot 40924214 40922609 MOTHER BOARD EMB B75B 30800443 CPU 2 4GHz DUAL CELERON 34039506 HEATSINK FAN ASSY 70036633 RAM 2GB GND GND DTR RI TIP L D TOUCH SCREEN CONTROL COM1 SERIAL OR USB CTS 28295705 Video Card MOTHER BOARD D GND VCC D DATAa GNDa GNDb RTS CTS PORTb USB MODEM PORTa ROWELINK FOR 61196901 I O BOARD DCD VCCa ROWELINK FOR 61196903 I O BOARD DATAa RI VCCb DSR TXD DATAb RXD KEY KEY NC D...

Page 35: ...oin Mech if installed To Bill Acceptor if installed To Jukebox Power Supply and Other Jukebox Devices NO NC ESCROW LIGHTS ON OFF CABINET NC GND POWER A ENABLE COIN MECH TYPE COIN 6 PREAMP TYPE COIN 4 COIN 1 2 CH GND YES IR REMOTE OUTPUT A OPTOs JUMPERS GND NC CREDIT B SERVICE SW 12 V 5 V REJECT TIP INDICATOR LEDs IR IN 12 V GND COIN 2 6 BUTTON REMOTE LED ON STR B SWITCHs MUTE SERVICE 5 V INHIBIT G...

Page 36: ...OLOCATION INTERNET SOURCE OPTIONAL 26704801 WIRELESS ROUTER KIT TO 6 BUTTON REMOTE RED ON CORE COMPUTER TO IR REMOTE YELLOW ON CORE COMPUTER TO USB ON CORE COMPUTER TO VGA ON CORE COMPUTER TO RJ45 ETHERNET ON CORE COMPUTER ETHERNET CABLESUPPLIED WITH ROUTER KIT OPTIONAL 34032904 ROWELINK VOLUME CONTROL KIT FUT CH4 MIC3 CH2 VOLUME CAN MIC2 SINGER CH1 MIC1 MODE PWR CH3 ROWELINK SPLITTER GREEN 223224...

Page 37: ...N O GND GND AMPLIFIER POWER 5 V B G B W BL 12 V ATX POWER G 1 B 4 BL 1 GND ROUTER POWER SPARE OUT B 12 V MONEY METER SPARE IN B GND SPARE OUT A SPECIAL EVENT GND SERVICE SW 12 V LIGHTS ON OFF MUTE OUT TO JUKEBOX I O BROWN ON CORE COMPUTER TO ATX POWER OUT ON CORE COMPUTER TO ATX POWER INPUT ON CORE COMPUTER DISPLAY POWER R 5 B 3 G Y W 4 120 VAC INPUT B 8 22121250 POWER CORD ROUTER POWER 40984303 P...

Page 38: ...WER B R GND TO CABINET FANS ON CORE COMPUTER TO AUDIO Y SPLITTER FROM CORE COMPUTER B SPEAKER BINDING POSTS B R R 40991408 SECONDARY AMP ASSY 34113101 22216403 CABINET FAN R B 40983903 PRIMARY AMPLIFIER Clip Ch2 15VDC CH 1 INV NEUTRAL Clip Ch1 Ground Ch1 Ret Ground Ground GND Ch2 Out B Ch1 Ret 2 or 4 OHM BR AMP FAULT 15VDC LINE SPEAKER BINDING POSTS R W GND B CH 2 3 INV SENSE Rail LEDs CH 4 Vdriv ...

Page 39: ...41024202 B R 2 R B 2 G SIDELIGHT PANEL 34105807 B SIDELIGHT PANEL 34105807 R R B 22145633 22145632 Part of 61113312 120V NEU CREDIT PULSE SEL GROUND 120V HOT EARTH OOS ENABLE DUAL BA INSTALL 22135603 MEI AE2681U7EUS Y BL CREDIT NC NC 5 V OOS GND DATA ENABLE ESCROW NC BR B 4 TO BILLS WHITE ON CORE COMPUTER W B G 34022362 B W Y BL BR B W B 4 W 4 G Y Y B 3 B 4 BL BR 34100002 CREDIT EARTH GROUND ENABL...

Page 40: ...22022626 Rev A 38 NGX Ultra Jukebox This page is intentionally left blank ...

Page 41: ...kebox 39 22022626 Rev A Section F Parts Catalog Upper Display Assembly UI Panel Door Latch Assembly Inside Cabinet Currency Components Electronic Components Computer Core Power Supply Amplifier Assembly Accessories ...

Page 42: ...ukebox Upper Display Assembly Upper Display Assembly Ref Qty Part Description Ref Qty Part Description 0 1 0 2 1 3 4 3 5 6 11 78 4 3 5 UI Panel Door Latch Assembly Ref Qty Part Description Ref Qty Part Description 9 7 1 1 1 2 8 1 0 ...

Page 43: ...NGX Ultra Jukebox 41 22022626 Rev A Upper Display Assembly Display Support Assembly Ref Qty Part Description Ref Qty Part Description 0 1 2 1 0 1 1 1 1 0 7 1 0 3 ...

Page 44: ...26 Rev A 42 NGX Ultra Jukebox Inside Cabinet Ref Qty Part Description Ref Qty Part Description 7 7 1 7 7 1 1 1 3 1 11 1 0 1 0 0 1 2 3 1 1 1 1 0 1 7 4 6 5 0 3 A 0 1 0 1 6 7 4 5 1 6 0 66 7 0 4 5 0 3 1 1 1 3 1 B ...

Page 45: ...ebox 43 22022626 Rev A Currency Components U S Currency Panel Ref Qty Part Description Ref Qty Part Description 8 6 7 1 0 3 1 7 8 4 5 1 1 C1 1 0 2 C1 1 1 3 7 0 1 2 0 66 1 0 6 11 D 0 1 3 0 1 A 1 0 0 0 1 8 1 1 1 0 0 0 ...

Page 46: ...a Jukebox Electronic Components Computer Core Assembly 61197008 Ref Qty Part Description Ref Qty Part Description 3 2 1 1 3 8 D 8 6 1 7 1 1 E 0 7 4 5 1 0 4 1 5 1 1 A 0 0 8 D 8 D 0 4 1 5 3 D 1 1 3 D 2 1 2 4 5 0 0 8 0 1 2 0 0 A 0 ...

Page 47: ...NGX Ultra Jukebox 45 22022626 Rev A Electronic Components Power Supply Assembly 40984303 Ref Qty Part Description Ref Qty Part Description 3 1 3 8 3 1 1 3 1 1 D 3 ...

Page 48: ...l 2 12 6 28277904 M3x5 Phil Flat Head Screw 13 1 34104404 Amp Power Harness 14 7 80342304 6 32 1 4 Pan Head Screw 15 2 89281606 4 24 x 3 8 Pan Head Screw Components not shown in diagram 1 34104608 Audio In Harness 1 34104504 Audio Out Harness Ref Qty Part Description 1 1 61200314 Amplifier Cover 2 1 40983904 Secondary Amplifier S A2 3 1 61200408 Amplifier Base 4 1 22337202 CBA Output Decoupler 5 4...

Page 49: ...NGX Ultra Jukebox 47 22022626 Rev A Accessories Part Number Description 1 8 2 8 1 8 1 3 0 4 5 1 4 5 3 F 0 4 5 2 4 5 0 3 6 Optional Kits D 2 6 1 7 7 1 3 1 3 1 3 2 4 5 ...

Page 50: ...AMI Entertainment Network LLC 4147 Eastern Avenue SE Grand Rapids Michigan 49508 ...

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