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If the phone does not display Developer options press “build number” five (5) times in the about phone tab
in settings.
The developer option gives access to USB Debugging and other developer options
About Device
Phone information status and firmware updates
Storage
Connect the phone with the USB cable provided. Once connected, a connection interface will appear. In the
connection mode interface, select one of the available options to transfer files to your computer.
Troubleshooting
Below is a list of common problems that may occur when using your mobile phone. Try these easy
troubleshooting steps to resolve any type of issues you may encounter.
The phone does not power on
Press and hold the power key until the startup sequence appears on the display.
Check the battery level and ensure there is sufficient charge.
The phone does not respond after several minutes
