AL-800H Instruction Manual
10
Technical Assistance
Technical assistance is available during normal central standard time business hours on weekdays.
Customer service is more effective when our engineers are provided the following information:
1. Model and serial number
2. Date of purchase and dealer
3. An accurate description of the problem
Meter readings at all stages of the tuning procedure are very important along with a complete description of
the other equipment used with our product.
Written assistance is also available. Due to time delays in processing mail, please allow at least three
weeks for a written reply. For service or written correspondence, use the following address:
AMERITRON
116 Willow Rd.
Starkville, MS. 39759
Telephone (662) 323-8211
FAX (662) 323-6551
NOTE: Service history has clearly shown that most problems are operating or installation errors,
rather than equipment failures. Most problems can be resolved over the telephone. Please
contact our staff before shipping parts or equipment to us.
The packing materials used to ship this amplifier were specially designed to prevent shipping damage. The
original packing materials should be used to ship this amplifier. Replacement packing materials may be
purchased from Ameritron if original packing materials are unavailable or damaged.
CAUTION:
Never ship this amplifier with the tube installed. Ameritron will not be responsible for
shipping damage caused by improper packing.