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FREQUENTLY ASKED QUESTIONS
When I set the pressure cooker using the Manual Pressure Cooking time OR the Preset Menu
Buttons, it will begin to build pressure heat up, but in about 5-minutes the unit beeps 3 times
and goes to Keep Warm and my food did not cook completely.
What is happening?
The unit is sensing that there is a leak in the pressure and that it is not sealed up properly. Check the
unit thoroughly. Make sure the rubber gasket ring is in place, the lid is securely locked, and that the
Valve on top of the lid is set to the “Seal” position. Reset the unit by unplugging it. Wait 10-seconds and
plug it back in. Program the unit again.
Another reason this may happen is that not enough liquid has been added to your recipe. The pressure
cooker has an automatic over-heat prevention sensor that will automatically set itself to OFF or to Keep
Warm when it senses that no liquid is present so it does not
over-heat.
Q (FREQUENTLY ASKED QUESTI
Is the SEAL/Exhaust Valve Knob on the top of the lid supposed to be loose?
If you are not cooking or using the unit, the Valve Knob will be loose. It will turn 360 degrees and may
even come off if you pull on it. Once you start using the pressure cooker and the pressure has built up,
and the Valve Knob is set to “SEAL” properly, it will not be loose anymore.
Sometimes during cooking and pressurizing, steam may escape from the Valve. It indicates the Valve is
not seated properly/securely. Simply use tongs or similar utensil and gently/carefully adjust it so it is
seated properly.
When I choose a Menu Button (example: Meat), nothing happens? What’s wrong?
Nothing is wrong. Make sure the Valve on top is set to SEAL and the lid is locked securely. Once you
have selected the Menu Button, simply leave the unit alone and it will start to heat up and build up
pressure. This sometimes may take up to 5-10 minutes depending on what you’re cooking.
Once the unit has built up enough pressure, the red display will change to a letter (P). This is the time
the unit will start cooking the food. This may take up to 5 minutes.
The unit will then start to cool down and de-pressurize on it’s own. It will beep 3 times. The (P) will turn
back to a (0) and the Warm light will begin to blink. During this time, the food inside is still cooking.
Depending if you want your food to be cooked longer, you can allow the unit to naturally release the
pressure by letting the unit sit. (Some meats will keep cooking once the pressure is released, so if you
prefer your meat to be Medium or Medium-Rare, we suggest the quick release.)
Once the pressure has completely released, the floating valve will drop down. You can unlock the lid
and open to check on your food.
Steam is being released around the rim of the lid during the pressurizing sequence. How do I
fix this?
The Rubber Sealing Ring did not make a proper seal. Press Cancel to turn the unit off. Exhaust any
remaining pressure and steam. After the steam is released, open the lid and remove it entirely. Check
the Rubber Sealing Ring to make sure it is positioned properly. Rub a wet cloth along it to make sure it
is clean of debris and it is smooth. Re-assemble the lid, lock it securely in place and restart the cooking
process.
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