American Spas AM-628TM, Owner'S Manual

Page: 47 / 52

American Spa Owner’s Manual
LTR50001143, Rev. ZZ
Appendix
45
Symptom Possible Causes Possible Solutions
System / Power Problems
System does not work Power is turned off Reset spa
Control pad and spa
equipment do not
operate
No electrical power to spa Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
The 20 or 30A fuse, depending on
the system, has blown
Contact your dealer
The spa does not turn
off
Spa is trying to heat up Check the temperature setting is in
Standard mode
Spa is in filter cycle Normal. No adjustment necessary
Spa is in Standard mode Check setting
Control panel displays
a message
An error may have has occurred See Diagnostic Messages for message
code meanings
GFCI breaker trips
repeatedly
Improper wiring to spa or GFCI
breaker is defective
Consult with a qualified electrician
There is a defective component on
the spa
Contact your dealer
Heat Problems
Spa does not heat Heating mode not selected See control panel instructions on page 14
Water level is too low Add water to correct level
No electrical power to spa Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
Heater is defective Contact your dealer
Gate valve is partially or fully closed Open gate valves. Note: Never operate
your spa with the gate valves closed!
Spa gets warm but
does not get hot
Thermostat has been turned down Set control panel to a higher temperature
Insufficient filtration time Increase filtration time
Water level is too low Add water to correct level
No electrical power to spa Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
Dirty filter cartridge Clean filter cartridge
Gate valves closed Open gate valves
Spa cover improperly positioned Align spa cover
Spa gets too hot
Filtration time is set too long Reduce filtration cycles, especially during
summer months
Troubleshooting