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American Spa Owner’s Manual

LTR50001143, Rev. M

Operating 

Your Spa

14

Message

Meaning

Action Required

No message 

on display

1) Spa temperature is unknown.

1) After pump has been running for 2 minutes 

temperature will be displayed.

2) Spa is in Economy or Sleep 

mode.

2) In Economy or Sleep mode, the pump may be off 

for hours outside a filter cycle. If you wish to see the 

current spa temperature, either switch to Standard 

mode or turn Jets1 on for at least two minutes.

3) Power has been cut off to the 

spa.

3) The control panel will be disabled until power 

returns. Spa settings and time of day will be 

preserved for 30 days with a battery back-up.

BUF

Internal problem detected.

Repair required. Contact your dealer or service 

organization.

dr

Insufficient water detected in 

heater. Spa will be shut down for 

15 minutes.

Check water level in spa. Refill if necessary. Make 

sure pumps are been primed and filter cartridges are 

clean. Press any button to reset or wait 15 minutes 

and spa will automatically reset. If message spa does 

not reset, call your dealer or service organization.

dry
dY

Insufficient water detected in 

heater. Spa is shut down.
(Displays on third occurrence of dr 

message.)

Follow directions for dr message and press any button 

to reset spa. Spa will not automatically reset when dry 

or dY is displayed.

Ec

Indicates heater is in Economy 

Mode.

None.

--F or --C

Temperature unknown

After the pump has been running for two minutes, the 

temperature will be displayed.

HL
HFL

A difference in readings between 

temperature sensors has been 

detected indicating a possible water 

flow problem.  

Make sure spa is filled to proper level and that 

pumps are primed and filter cartridges are clean. If 

message does not reset, call your dealer or service 

organization.

IC
ICE

Potential freeze condition detected. No action required. The pumps and the blower will 

automatically activate regardless of spa status.

Your new spa comes equipped with an electric heater. 

Following  the  directions  listed  below  will  ensure  the 

most efficient operation:

NOTE: This method is only for spa usage under two 

hours a week.

•  Keep the spa’s operating temperature 5˚F below 

the desired usage temperature when not in use.  

One or two hours before use, set the temperature 

to the desired temperature.

• 

If the spa usage exceeds two hours a week, the 

set  temperature  should  remain  at  the  desired 

usage temperature.

• 

The air venturis should be used sparingly. When 

open, water temperature drops quite rapidly and 

can also dissipate chemicals.

Allowing  the  water  temperature  to  lower  more  than 

10˚F  below  the  desired  usage  temperature  and 

reheating  it  prior  to  usage  will  cause  the  heater  to 

operate  longer  than  it  normally  would  maintaining 

the desired temperature. Doing this will increase your 

operating cost and makes your heater work more than 

necessary.

Electrical Power Efficiency

Diagnostic Messages

Summary of Contents for AM-418B

Page 1: ...LTR50001143 Rev M 1 1 17...

Page 2: ...O Wiring Diagram 7 Filling and Powering Up Your Portable Spa 8 Priming the Pump 11 Operating Your Spa 12 Electronic Control Operation 12 Electrical Power Efficiency 14 Diagnostic Messages 14 Spa Opera...

Page 3: ...ater can induce hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level 3 F to 6 F above the normal body temperature of 98 6 F or 2 C to 4 C above 37 C While hyperth...

Page 4: ...should not use a spa or hot tub WARNING To avoid injury exercise care when entering or exiting the spa or hot tub WARNING Do not use drugs or alcohol before or during the use of a spa or hot tub to av...

Page 5: ...use it for relaxation and therapy you will probably want to create a specific mood around it If you live in a region where it snows in the winter or rains frequently place the spa near a house entry...

Page 6: ...ommend that a qualified licensed contractor prepare the foundation for your spa If you are installing the spa indoors pay close attention to the flooring beneath it Choose flooring that will not be da...

Page 7: ...Always follow applicable local state and federal codes and guidelines Use only a dedicated electrical line with a 15 amp breaker Cord and plug connections may not use a cord longer than 15 feet 4 6 m...

Page 8: ...American Spa Owner s Manual LTR50001143 Rev M Preparing for Your New Portable Spa 6 GFCI Wiring Diagram...

Page 9: ...American Spa Owner s Manual LTR50001143 Rev M Preparing for Your New Portable Spa 7 NEO Wiring Diagram...

Page 10: ...re you replace it A dry filter can allow air into the filtration system which can cause the pump to fail to prime After the spa has been placed on an approved surface and has been correctly wired by a...

Page 11: ...0V spas are connected to the proper electrical outlet After two minutes the pump should prime If it does not follow the priming instructions on the next page If it does continue with the next step Sta...

Page 12: ...e sure the filter has soaked at least 30 minutes before you install it 7 Adjust water chemistry Test and adjust the water chemistry See the section on page 23 for instructions on water clarity 8 Let t...

Page 13: ...cond method will remove a large air lock within the pump 1 Using a Phillips screwdriver remove the front panel from the spa and locate the pump 2 While the spa is operating turn the bleeder valve coun...

Page 14: ...mperature will be maintained in standard mode The hot tub will heat to 100 F 37 5 C at start up until the set temperature is changed as described below Operating Your Spa Electronic Control Operation...

Page 15: ...Press the Jets 2 button to turn pump 2 on Press it once again to turn the pump 2 off Light Press the Light button to turn on the light Press it once again to turn the light off Automatic Time outs Th...

Page 16: ...is in Economy Mode None F or C Temperature unknown After the pump has been running for two minutes the temperature will be displayed HL HFL A difference in readings between temperature sensors has be...

Page 17: ...urn power back on If display message is repeated then shut the power off to the spa and call your dealer or service organization Pr When your spa is first actuated it will go into priming mode The pri...

Page 18: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 16 Spa Operation NEO one pump system NEO two pump system...

Page 19: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 17...

Page 20: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 18 F F F F A...

Page 21: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 19 Settings Screens...

Page 22: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 20 Error Screens...

Page 23: ...ckwise to increase clockwise to decrease Water Diverters Water diverter knobs are 1 and 2 knobs located around the top of your spa They allow you to divert water through jets from one side of the spa...

Page 24: ...ur spa may include two to eight streamer waterfalls When the booster pump is on turn the 1 diverter knob to adjust the rate of flow to the waterfall jets The waterfall jet faces are not adjustable Do...

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Page 26: ...end to be too high and may be difficult to bring down High TA can be corrected by adding an alkalinity decreaser When the TA is balanced it normally remains stable although adding water with high or l...

Page 27: ...st strip or a reagent kit See the table on the following page for the ideal range Add one or two tablespoons granulated chlorine to the spa water weekly Note that chlorine dissipation rate will be fas...

Page 28: ...next higher filtration number then if water quality is still not adequate consult the advice of your Cal Spas dealer for additional chemical or system recommendations Be sure to give them your bather...

Page 29: ...ssary If your water source is high in calcium add stain and scale preventer Once a month Deep clean your spa s filter Follow filter cleaning instruction at beginning of this section Every two to four...

Page 30: ...ound spa Buildup of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Algae Growth High pH Low sanitizer level...

Page 31: ...into the holes Important Keep the spa covered when not in use Covered spas will use less electricity in maintaining your set temperature Covering your spa will protect your spa s finish from the sun s...

Page 32: ...ed to drain your spa be aware of the potential of freezing in your spas equipment and plumbing Even if the directions below are followed perfectly there is no guarantee that your spa will not suffer f...

Page 33: ...ions on page 19 for changing modes 2 Following the water quality instructions starting on page 23 adjust the pH 3 Shock the water add either chlorine or bromine sanitizer 4 When you return check and a...

Page 34: ...ted with common automotive vinyl protectants Warning Do not use automotive vinyl protectants on spa covers or pillows These products are generally oil based and will cause severe water clarity issues...

Page 35: ...the spa cabinet Everything can be done with your device The example shown below is from an iPhone device Your device may appear differently Before you begin make sure Bluetooth in enabled on your dev...

Page 36: ...s order White Cyan Magenta Blue Yellow green Green Red To cycle through the different color choices press the button repeatedly Each time you press the button you advance to the next color 2 Flashing...

Page 37: ...SQN halo 2 neck jet 100 shut off Halo w graphite gray center PLU29520 611 500 SQ2D 2 euro jet directional Halo w graphite gray eyeball PLU29520 011 500 SQ3D 3 directional mini jet Halo w graphite eyeb...

Page 38: ...eplacement parts Water Diverter Valves Diverter Valve 2 Star Fire Textured Black PLU21300468 Diverter Valve 1 Star Fire Textured Black PLU21300469 Air Control Valve Air Control Valve Star Fire Black P...

Page 39: ...37 This fixture is for Interior Light part number LIT16100625 Waterfalls Cascade II Waterfall Curved Black Textured with Valve PLU21800826TEX Hydro Stream Waterfall Flush Mount Special Black 210 9201...

Page 40: ...ech LIT16100620 4 LED light string LIT16100621 Interior light with logic LIT16100625 LED light string jumper 46 inches daisy chain ELE09902531 Replacement Cabinet Panels The complete selection of repl...

Page 41: ...ooling The covers listed below are filled with 1 lb foam Size Fits spa models Type Part numbers 78 round AM 511RS Basic Slate COV78RDB42S WN 2 72 x 72 triangle AM 628TS Basic Slate COV7272TRB42S WN 2...

Page 42: ...on the spa Contact your dealer Heat Problems Spa does not heat Heating mode not selected See control panel instructions on page 11 Water level is too low Add water to correct level No electrical power...

Page 43: ...d empty the hoses Close or turn off empty cycle if necessary Water Pressure Problems Jets surge on and off Water level is too low Add water to normal level Jets are weaker than normal or do not work a...

Page 44: ...act your dealer Pump turns off during operation Automatic timer has completed its cycle Start the cycle again Pump has overheated due to the vents on the equipment door being blocked Clear items away...

Page 45: ...ials Normal wear and weathering of the finish will occur naturally over time and are not defects LIMITED WARRANTY YEAR LIMITED W WA AR RR 1 Y Y Y R RA R R RA A T T TY Y Y A A AN NT T A A AN N N NT T T...

Page 46: ...his Limited Warranty does not provide coverage for the insulating cover any item attached to or installed on the spa after the date of manufacture or for gaining access to any component for repair or...

Page 47: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 45...

Page 48: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 46...

Page 49: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 47...

Page 50: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 48...

Page 51: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 49...

Page 52: ..._________________________________________ Date Installed ________________________________________________________________________ Dealer s Phone Number ________________________________________________...

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