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24559-4-1013

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Proper Log Placement

Log placement is critical to proper burner performance. Logs 

must be correctly positioned onto the burner. The photos in 

this manual show the proper pinned position for logs on this 

set. Owners need to be shown proper log placement and 

instructed not to move the logs. 

Logs must fit firmly onto the burner when positioned as shown 

in the photos. Malformed logs or logs with sloppy pin holes 

must be replaced.

Proper Placement of glowing embers and Decorative 

Lava Rock

Glowing embers can be added to burners for a glowing 

ember effect. It must be positioned only on the front portion 

of the burner. The photos in this manual  show the proper 

placement of glowing embers.
Decorative lava rock or small wood pieces should never be 

placed on the burner. These items are only for placement 

on the floor of the fireplace or firebox.

Proper Primary Airflow into Burner

For proper burner operation and flame appearance, the flow 

of primary air into the venturi tube, located on the rear of 

the burner, must not be reduced. This flow of air is reduced 

if dirt, lint or other obstructions  build-up  around  or inside 

the venturi. Any obstruction in the venturi tube area must 

be removed. The flow of air into the venturi is also reduced 

if the gas orifice isn’t centered in the venturi inlet and/or is 

not aligned with the venturi. Any misalignment of the burner 

orifice may be corrected by bending the shutter cap holding 

the orifice to the inlet of the venturi tube.

ceiling fans, Portable fans or Logs Installed Near cold 

Air returns

Ceiling fans or oscillating floor type fans need to be monitored 

during the operation of vent-free logs. If the air blows directly 

into the flame causing it to impinge on the log set, or firebox, 

it should be turned off or redirected. Ceiling fans could be 

reversed to possibly eliminate flame impingement, and the 

floor fan could be redirected. Upon installation, be aware of 

any cold air returns or vents in the proximity of the log set. 

Any draft created around a vent-free log set can cause the 

flame to impinge on the log and create a sooting situation.

wArNINg: 

Do not allow fans to blow directly into the fireplace. 

Avoid any drafts that alter burner flame patterns.

wArNINg: 

Do not use a blower insert, heat exchanger insert 

or other accessory not approved for use with this heater.

candles

Avoid the use of scented or decorative candles while the log 

set is in operation. Candles produce a residue in the air that 

creates a soot like substance. Burning candles while the log 

set is operating magnifies the problem. It should be noted 

that candles, in general, produce soot. The amount of time 

burned and the quantity of candles burned will determine 

the amount of soot produced and deposited.

Make Owners Aware of Proper Log Set Operation

Properly installed and properly maintained log sets do not 

deposit soot on the logs. If users see soot appear on a log, 

call for service. Do not continue to operate the log set.

Sunken Fireplace

If installing this unit into a sunken fireplace, you must raise 

the floor to insure adequate airflow and guard against sooting. 

Raise fireplace floor using a non-combustible material, which 

is secure.

glass Doors

Make sure that glass doors are open during all operations of 

the logset. The opening of the glass door frame should be the 

dimension used for the minimum front opening of the firebox.

woodburning fireplaces

The interior of the firebox and the chimney should be cleaned 

and free of all creosote before installing a gas burning log 

set. Creosote will soften when heated and can drop on the 

logset causing odors and possibly sooting.

wArNINg: 

Before installing in a solid-fuel burning fireplace, 

the chimney flue and firebox must be cleaned of soot, creosote, 

ashes and loose paint by a qualified chimney cleaner.

Qualified Installing Agency

Installation and replacement of gas piping, gas utilization 

equipment or accessories and repair and servicing of equip-

ment shall be performed only by a qualified agency. The term 

"qualified agency" means any individual, firm, corporation, 

or company that either in person or through a representa-

tive is engaged in and is responsible for (a) the installation, 

testing, or replacement of gas piping or (b) the connection, 

installation, testing, repair, or servicing of equipment; that is 

experienced in such work; that is familiar with all precautions 

required, and that has complied with all the requirements of 

the authority having jurisdiction.

The  installation  must  conform  with  local  codes  or,  in  the 

absence of local codes, with the 

National Fuel Gas Code, 

ANSI Z223.1/NFPA54

.*

*Available from the American National Standards Institute, Inc. 11 West 

42nd St., New York, N.Y. 10018.

State of Massachusetts: 

The installation must be made 

by a licensed plumber or gas fitter in the Commonwealth 

of Massachusetts.

Sellers of unvented propane or natural gas-fired supple

-

mental room heaters shall provide to each purchaser a 

copy of 527 CMR 30 upon sale of the unit.

In the State of Massachusetts, unvented propane 

and natural gas-fired space heaters shall be prohib

-

ited in bedrooms and bathrooms.

IMPORTANT INSTALLATION GUIDELINES

GENERAL INFORMATION

f i r e - p a r t s . c o m

Summary of Contents for WILLIAMSBURG ALS-18CR2-2

Page 1: ...mer Retain this manual for future reference WILLIAMSBURG GAS FIRED WARNING If the information in these instructions are not followed exactly a fire or explosion may re sult causing property damage per...

Page 2: ...lacement 5 16 Parts List Parts View 17 Placement of Glowing Embers ALS 18CR2 2 18 19 Placement of Glowing Embers ALS 24CR2 1 20 21 Placement of Glowing Embers ALS 30CR2 1 22 23 Placement of Glowing Em...

Page 3: ...substance Burning candles while the log set is operating magnifies the problem It should be noted that candles in general produce soot The amount of time burned and the quantity of candles burned wil...

Page 4: ...hose sup plied for use with the log set 6 Also refer to IMPORTANT SAFETY INFORMATION in the fireplace Owner s Manual WARNING DO NOT OPERATE THIS GAS LOG SET WITH GLASS DOORS CLOSED Clothing or other f...

Page 5: ...ll Logs The positioning of the logs is critical to the safe and clean operation of this heater Sooting and other problems may result if the logs are not properly and firmly positioned in the appliance...

Page 6: ...24559 4 1013 Page 6 LOG PLACEMENT 2 Place rear left B log between rear log support and front left log A FRONT VIEW TOP VIEW Scan this code to see the log assembly video fire parts com...

Page 7: ...1013 Page 7 LOG PLACEMENT 3 Place rear right C log between rear log support and burner pan resting on right side of burner pan FRONT VIEW TOP VIEW Scan this code to see the log assembly video fire pa...

Page 8: ...24559 4 1013 Page 8 LOG PLACEMENT 4 Place front right D log onto pins on burner pan FRONT VIEW TOP VIEW Scan this code to see the log assembly video fire parts com...

Page 9: ...24559 4 1013 Page 9 LOG PLACEMENT 5 Place rear center E log onto left pin of rear log support FRONT VIEW TOP VIEW Scan this code to see the log assembly video fire parts com...

Page 10: ...n middle left F log into recess on rear left B log and front left A log 7 Place middle right G log onto the right pin of rear log support and resting on rear right C log FRONT VIEW TOP VIEW Scan this...

Page 11: ...middle right G log and resting on front grate bar 9 Place square recess in upper middle left J log onto square boss on middle left F log and round recess in upper middle left J log onto boss on rear c...

Page 12: ...1013 Page 12 LOG PLACEMENT 10 Place recess in middle center I log onto boss on rear center E log and resting on front left A log FRONT VIEW TOP VIEW Scan this code to see the log assembly video fire p...

Page 13: ...e round recess in top center K log onto round boss on upper middle left J log and insert square boss on top center K log into square recess in middle center I log FRONT VIEW TOP VIEW Scan this code to...

Page 14: ...24559 4 1013 Page 14 LOG PLACEMENT 12 Insert boss on top right L log into recess on middle center I log FRONT VIEW TOP VIEW Scan this code to see the log assembly video fire parts com...

Page 15: ...n top left M log onto recess on middle center I log and rest on upper middle left J log 13 On ALS 24CR2 log sets insert boss in top left M log onto recess on middle center I log and rest on middle lef...

Page 16: ...arts View to order logs for your appropriate model number The following WARNING applies when log set is installed onto an unvented gas burner assembly WARNING This appliance is equipped for natural or...

Page 17: ...ront Left Log B R8775 R8412 R8777 Rear Left Log C R8699 R8699 R8699 Rear Right Log D R8354 R8362 R8369 Front Right Log E R8355 R8363 R8370 Rear Center Log F R8413 R9020 R8778 Middle Left Log G R8700 R...

Page 18: ...24559 4 1013 Page 18 PLACEMENT OF GLOWING EMBERS ALS 18CR2 2 fire parts com...

Page 19: ...24559 4 1013 Page 19 PLACEMENT OF GLOWING EMBERS ALS 18CR2 2 Some logs removed for clarity fire parts com...

Page 20: ...24559 4 1013 Page 20 PLACEMENT OF GLOWING EMBERS ALS 24CR2 1 fire parts com...

Page 21: ...24559 4 1013 Page 21 PLACEMENT OF GLOWING EMBERS ALS 24CR2 1 Some logs removed for clarity fire parts com...

Page 22: ...24559 4 1013 Page 22 PLACEMENT OF GLOWING EMBERS ALS 30CR2 1 fire parts com...

Page 23: ...24559 4 1013 Page 23 EMBER PLACEMENT ALS 30CR2 1 Some logs removed for clarity fire parts com...

Page 24: ...er ALS 18CR2 15999 ALS 24CR2 15970 ALS 30CR2 15970 Platinum Bright Embers PE 20 Note A single layer of glowing embers is to be used when applying Platinum Bright Embers alone or in combination with pr...

Page 25: ...rts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model Number and Serial Number from the name plate on your equipment Then determine the Part Number not t...

Page 26: ...24559 4 1013 Page 26 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes fire parts com...

Page 27: ...24559 4 1013 Page 27 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes fire parts com...

Page 28: ...e Comfort Systems Inc 918 Freeburg Ave Belleville IL 62220 If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please...

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