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SECTION V
WARRANTY INFORMATION
A. RETURNING WARRANTY CARD(S)
1. Before any dryer leaves the
ADC
factory test area, a warranty card (
ADC
Part No. 112254) is placed on
the back side of the main door glass. These warranty cards are intended to serve the customer where we
record the individual installation date and warranty information to better serve you should you file a warranty
claim.
a. If a warranty card (
ADC
Part No. 112254) did not come with your dryer, contact the
ADC
Warranty
Department or
ADC
Service Department at (508) 678-9000.
B. PARTS
For a copy of the
ADC
commercial warranty covering your particular dryer(s), contact the
ADC
distributor from
whom you purchased the equipment and request dryer warranty form
ADC
Part No. 450199. If the distributor
cannot be contacted or is unknown, warranty information can be obtained from the factory by contacting then
ADC
Warranty Department at (508) 678-9000.
NOTE
: Whenever contacting the
ADC
factory for warranty for warranty information, be sure to have
the dryer's
model number
and
serial number
available so that your inquiry can be handled
in an expeditious manner.
C. RETURNING WARRANTY PARTS
ALL
dryer or parts warranty claims or inquires
should be
addressed to the
ADC
Warranty Parts Department.
To expedite processing, the following procedures
must be
followed:
1. No parts are to be returned to
ADC
without prior written authorization ("Return Material Authorization")
from the factory.
NOTE
: An R.M.A. ("Return Material Authorization") is valid for only sixty (60) days from date of
issue.
a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned part(s),
must be
included inside the package with the failed merchandise.
2. Each part
must be
tagged with the following information:
a.
Model number
and
serial number
of the dryer from which part was removed.
b. Nature of failure (be specific).
