Flat Par QWH12 Warranty
MANUFACTURER’S LIMITED WARRANTY
A.
American DJ, Inc. hereby warrants, to the original purchaser, American DJ and American
Audio products to be free of manufacturing defects in material and workmanship for a prescribed
period from the date of purchase (see specific warranty period on reverse). This warranty shall be
valid only if the product is purchased within the United States of America, including possessions
and territories. It is the owner’s responsibility to establish the date and place of purchase by ac-
ceptable evidence, at the time service is sought.
B.
For warranty service you must obtain a Return Authorization number (RA#) before
sending back the product. Contact American DJ, Inc. Service Department at 800-322-6337. Send
the product only to the American DJ, Inc. factory. All shipping charges must be pre-paid. If the
requested repairs or service (including parts replacement) are within the terms of this warranty,
American DJ, Inc. will pay return shipping charges only to a designated point within the United
States. If the entire instrument is sent, it must be shipped in it’s original package. No accessories
should be shipped with the product. If any accessories are shipped with the product, American DJ,
Inc. shall have no liability whatsoever for loss of or damage to any such accessories, nor for the
safe return thereof.
C.
This warranty is void if the serial number has been altered or removed; if the product is
modified in any manner which American DJ, Inc. concludes, after inspection, affects the reliability
of the product; if the product has been repaired or serviced by anyone other than the American DJ,
Inc. factory unless prior written authorization was issued to purchaser by American DJ, Inc.; if the
product is damaged because not properly maintained as set forth in the instruction manual.
D.
This is not a service contract, and this warranty does not include maintenance, cleaning
or periodic check-up. During the period specified above, American DJ, Inc. will replace defective
parts at its expense with new or refurbished parts, and will absorb all expenses for warranty service
and repair labor by reason of defects in material or workmanship. The sole responsibility of Ameri-
can DJ, Inc. under this warranty shall be limited to the repair of the product, or replacement thereof,
including parts, at the sole discretion of American DJ. All products covered by this warranty were
manufactured after January 1, 1990, and bear identifying marks to that effect.
E.
American DJ, Inc. reserves the right to make changes in design and/or improvements
upon its products without any obligation to include these changes in any products theretofore man-
ufactured. No warranty, whether expressed or implied, is given or made with respect to any acces-
sory supplied with products described above. Except to the extent prohibited by applicable law, all
implied warranties made by American DJ, Inc. in connection with this product, including warranties
of merchantability or fitness, are limited in duration to the warranty period set forth above. And no
warranties, whether expressed or implied, including warranties of merchantability or fitness, shall
apply to this product after said period has expired. The consumer’s and/or Dealer’s sole remedy
shall be such repair or replacement as is expressly provided above; and under no circumstances
shall American DJ, Inc. be liable for any loss or damage, direct or consequential, arising out of the
use of, or inability to use, this product.
This warranty is the only written warranty applicable to American DJ and American Audio
Products and supersedes all prior warranties and written descriptions of warranty terms and
conditions heretofore published.
MANUFACTURER’S LIMITED WARRANTY PERIODS:
• All American Audio Products = 1-year (365 day) Limited Warranty (except V-Plus Series Ampli-
fiers)
• All American Audio V-Plus Series Amplifiers = 3-year (1095 day) Limited Warranty
• American DJ Lighting and American DJ Branded Products = 1-year (365 day) Limited Warranty
(Such as: Special Effect Lighting, Intelligent Lighting, UV lighting, Strobes, Fog Machines, Bubble
Machines, Mirror Balls, Par Cans, Trussing, Lighting Stands etc. excluding Laser Products, lamps,
and Star Tec Series)
• American DJ Laser Products and Star Tec Products = 90-Day Limited Warranty
• American DJ L.E.D. Products = 3-year (1095 day) Limited Warranty (excluding motors which have
a 1-year (365 day Limited Warranty)
©
American DJ
®
- www.Americandj.com - Flat Par QWH12 User Manual Page 23
Flat Par QWH12 Trouble Shooting
Flat Par QWH12 Cleaning
Listed below are a few common problems the user may encounter,
with solutions.
Unit not responding to DMX:
1. Check that the DMX cables are connected properly and are
wired correctly (pin 3 is “hot”; on some other DMX devices
pin 2 may be ‘hot’). Also, check that all cables are connected
to the right connectors; it does matter which way the inputs
and outputs are connected.
Unit does not respond to sound:
1. Quiet or high pitched sounds will not activate the unit.
2. Make sure that Sound Active mode is activated.
Due to fog residue, smoke, and dust cleaning the internal and exter-
nal optical lenses must be carried out periodically to optimize light
output.
1. Use normal glass cleaner and a soft cloth to wipe down the
outside casing.
2. Clean the external optics with glass cleaner and a soft cloth
every 20 days.
3. Always be sure to dry all parts completely before plugging
the unit back in.
Cleaning frequency depends on the environment in which the fixture
operates (i.e. smoke, fog residue, dust, dew).
Flat Par QWH12 Fuse Replacement
Disconnect the unit from its power source. Remove the power cord
from the unit. Once the cord has been removed, you will find that the
fuse holder is located inside the power socket. Insert a flat-head screw
driver into the power socket and gently pry out the fuse holder. Remove
the bad fuse and replace with a new one. The fuse holder also has a
holder for a spare fuse.
©
American DJ
®
- www.Americandj.com - Flat Par QWH12 User Manual Page 24
