©
American DJ
®
- www.americandj.com - Flash Duo VS™ Instruction Manual Page 9
ONE YEAR LIMITED WARRANTY
A. American DJ
®
hereby warrants, to the original purchaser, American DJ
®
products to be
free of manufacturing defects in material and workmanship for a period of one year (365
days) from the date of purchase. This warranty shall be valid only if the product is pur-
chased within the United States of America, including possessions and territories. It is the
owner’s responsibility to establish the date and place of purchase by acceptable evidence,
at the time service is sought.
B. For warranty service, send the product only to the American DJ
®
factory. All shipping
charges must be pre-paid. If the requested repairs or service (including parts replacement)
are within the terms of this warranty, American DJ
®
will pay return shipping charges only
to a designated point within the United States. If the entire instrument is sent, it must be
shipped in its original package. No accessories should be shipped with the product. If any
accessories are shipped with the product, American DJ
®
shall have no liability whatsoever
for loss of or damage to any such accessories, nor for the safe return thereof.
C. This warranty is void if the serial number has been altered or removed; if the product is
modified in any manner which American DJ
®
concludes, after inspection, affects the reli-
ability of the product; if the product has been repaired or serviced by anyone other than
the American DJ
®
factory unless prior written authorization was issued to purchaser by
American DJ
®
; if the product is damaged because not properly maintained as set forth in
the instruction manual.
D. This is not a service contract, and this warranty does not include maintenance, cleaning
or periodic check-up. During the period specified above, American DJ
®
will replace defec-
tive parts at its expense, and will absorb all expenses for warranty service and repair labor
by reason of defects in material or workmanship. The sole responsibility of American DJ
®
under this warranty shall be limited to the repair of the product, or replacement thereof,
including parts, at the sole discretion of American DJ
®
. All products covered by this war-
ranty were manufactured after January 1, 1990, and bear identifying marks to that effect.
E. American DJ
®
reserves the right to make changes in design and/or improvements upon
its products without any obligation to include these changes in any products theretofore
manufactured.
F. No warranty, whether expressed or implied, is given or made with respect to any acces-
sory supplied with products described above. Except to the extent prohibited by applicable
law, all implied warranties made by American DJ
®
in connection with this product, includ-
ing warranties of merchantability or fitness, are limited in duration to the warranty period
set forth above. And no warranties, whether expressed or implied, including warranties of
merchantability or fitness, shall apply to this product after said period has expired. The
consumer’s and or Dealer’s sole remedy shall be such repair or replacement as is expressly
provided above; and under no circumstances shall American DJ
®
be liable for any loss or
damage, direct or consequential, arising out of the use of, or inability to use, this product.
G. This warranty is the only written warranty applicable to American DJ
®
Products and
supersedes all prior warranties and written descriptions of warranty terms and conditions
heretofore published.
H. Lamps are not covered under this or any other warranty either written or implied.
Flash Duo VS™
Warranty
©
American DJ
®
- www.americandj.com - Flash Duo VS™ Instruction Manual Page 10
Listed below are a few common problems and solutions you
should try before contacting customer support.
Unit rotates but has no light output from the unit;
1. Be sure you have connected your unit into a matching wall
outlet.
2. Remove the lamp cover and be sure the lamp is seated in its
socket properly. Occasionally lamps become loose during
shipping. Make sure the lamp is in its socket all the way.
3. Be sure the lamp is good.
4. If the lamps was recently replaced, be sure the lamp probes
are properly inserted in the socket assemble.
Unit does not rotate and lamp does not turn on;
1. Be sure you have connected your unit into a matching wall
outlet.
2. Be sure the external breaker does not have to be reset. The
breaker is located on the lower section of the unit.
3. Be sure the power cord is properly seated in the power out
let.
4. Be sure your main power outlet has power.
Flash Duo VS™
Trouble Shooting
