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5.2.1  Contact Information

If you experience difficulties with your AMD Radeon™ product, you can contact AMD

Customer Care in the following ways.
The latest contact information and tips for faster service can be found on the AMD

Global Technical Support page at 

http://support.amd.com

.

5.2.2  Disclaimer

AMD Customer Care for Graphics Products will work to resolve your issue and help

you to get your product up and running. If your issue is not resolved, our technicians

will determine whether the difficulty you are experiencing is the result of the product,

whether your product contains a defect, and whether your product is under

warranty.

AMD Customer Care is unable to assist with refunds, returns, or exchange-

specific inquiries. If resolving the problem being experienced is critical to your

decision to keep the product, it is your responsibility to ensure that you know

and are within the period of time your reseller will allow for refunds, returns,

or exchange.

AMD is not responsible for any expense incurred accessing Customer Care. It is

expected that customers will review the expense associated with the available

support options and will choose the method that best meets their needs and

budget.

AMD Customer Care reserves the right to limit support options for products that

are not registered or are reaching end of life.

5.3  International Compliance Information

This section details the worldwide compliance information for this product, which is

manufactured to be compliant in the regions where it is sold.
AMD products are either Class A or Class B compliant and are indicated accordingly

on the compliance label for each product. The following regulatory information

applies to Class A and Class B products.
Any modifications to this device or its usage in an open chassis if not expressly

approved by Advanced Micro Devices, Inc. may impact its compliance.

5.3.1  FCC Compliance Information (USA)

Class A

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

conditions: (1) this device may not cause harmful interference and (2) this device must

accept any interference received, including interference that may cause undesired

operation.

Reference 17

© 

2016

 Advanced Micro Devices, Inc.

AMD Radeon™ R7 360 Graphics Card

Summary of Contents for Radeon R7 360

Page 1: ...AMD Radeon R7 360 Graphics Card User Guide Part Number 55724_enu_1 00...

Page 2: ...marks of Advanced Micro Devices Inc HDMI is a licensed trademark of HDMI Licensing LLC Linux is a registered trademark of Linus Torvalds Windows is a registered trademark of the Microsoft Corporation...

Page 3: ...ll warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding Caution Where applicable For continued protection against the risk of electric...

Page 4: ...iv AMD Radeon R7 360 Graphics Card 2016 Advanced Micro Devices Inc...

Page 5: ...s 9 Chapter 4 AMD CrossFire Technology 11 4 1 AMD CrossFire Overview 11 4 2 Installing Additional Graphics Cards for AMD CrossFire 11 4 3 Enabling and Configuring AMD CrossFire 11 Chapter 5 Reference...

Page 6: ...1 5 3 7 BSMI Certification Information Taiwan 22 5 3 8 RCM Australia and New Zealand 23 5 3 9 Product Environmental Compliance 23 5 3 10 Waste Electrical and Electronic Equipment WEEE Directive Compli...

Page 7: ...B of system memory 64 bit Windows 10 Windows 8 1 Windows 7 or Linux operating system A Windows operating system is recommended for full feature functionality A CD ROM drive keyboard mouse and display...

Page 8: ...and warranty proof of purchase may be required They are located on a sticker on the back of the graphics card and are shown in boldface and underlined in the illustration below Record these numbers i...

Page 9: ...Turn off and disconnect your computer system 3 If needed remove any old graphics card s 4 Install the new graphic card 5 Reassemble and connect your computer system and display s 6 Start the computer...

Page 10: ...d 7 If your card requires supplementary power and must be connected directly to the power supply locate the appropriate power connector cable s from the power supply and connect it or them to the grap...

Page 11: ...e for your card to take full advantage of the capabilities of your card You should also reinstall AMD drivers each time you reinstall or upgrade your operating system The latest drivers are available...

Page 12: ...6 Hardware and Software Installation AMD Radeon R7 360 Graphics Card 2016 Advanced Micro Devices Inc...

Page 13: ...Radeon R7 360 Display Connections 1 DisplayPort 1 2a connection Carries video and audio signals to DisplayPort compliant devices 2 HDMI connection Carries video and audio signals to HDMI compliant dev...

Page 14: ...the DisplayPort 1 2 standard The following table lists options for attaching displays to your graphics card The types of display configurations that can be used depend on the display connections that...

Page 15: ...s via DP 1 2 MST capable hub or daisy chain 6 HDMI DP dDVI dDVI Native Native Native Native 4 dDVI dDVI dDVI DP to DVI A Native Native 3 VGA dDVI DP to VGA A Native 2 DP HDMI Native DP to HDMI P 2 3 4...

Page 16: ...10 Display Configuration AMD Radeon R7 360 Graphics Card 2016 Advanced Micro Devices Inc...

Page 17: ...an adequate power supply For optimal performance it is recommended that each AMD Radeon R7 360 graphics card be separated by at least one empty expansion slot For more information see the installation...

Page 18: ...12 AMD CrossFire Technology AMD Radeon R7 360 Graphics Card 2016 Advanced Micro Devices Inc...

Page 19: ...ee knowledgebase article GPU 59 How to Install AMD Graphics Hardware 5 1 1 2 The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal pow...

Page 20: ...hed installing and then restart the computer 5 1 1 6 Applications are hanging or there is no display after boot up Make certain that the graphics card is installed correctly and is properly connected...

Page 21: ...tect your graphics hardware or there is a problem with the software Check that the graphics cards are installed correctly Close all running 3D applications Check that the AMD CrossFire is enabled in R...

Page 22: ...dual connections to the TVs monitors If TVs and or monitors connected using DisplayPort adapters passive dongles or active dongles cannot be enabled visit http www amd com eyefinity to check the conne...

Page 23: ...er Care It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget AMD Customer Care reserves...

Page 24: ...interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause h...

Page 25: ...may cause radio interference in which case the user may be required to take adequate measures EMC Directive 2004 108 EC CISPR 22 EN 55022 Class A Limits and methods of measurement of radio disturbance...

Page 26: ...his product complies with the PCI Express 300W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also be available 5 3 5...

Page 27: ...on manual VCCI V 3 5 3 6 KC Certification Information Korea Class A Translation Class A Equipment Business purpose broadcast communications equipment As this equipment is an electromagnetic compatible...

Page 28: ...including residential areas 5 3 7 BSMI Certification Information Taiwan Class A Translation This is a Class A Information Product when used in residential environment it may cause radio frequency int...

Page 29: ...milar to those below that indicates its level of compliance with China RoHS standards For information on China RoHS EU RoHS or EU REACH compliance please refer to Product Environmental Compliance on t...

Page 30: ...24 Reference AMD Radeon R7 360 Graphics Card 2016 Advanced Micro Devices Inc...

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