6.2.5 The operating system warns that the graphics card isn't properly
configured.
Make sure that the display resolution and refresh rate settings you have selected are
supported by the monitor you have connected.
Check the driver installation and make sure that all software is correctly loaded
corresponding to your operating system and applications.
Reinstall the drivers for your graphics card.
6.2.6 There are bus address or interrupt conflicts.
Make sure that the I/O and memory addresses reserved for the graphics board are
not used by other hardware devices. The integrated on-board VGA controller of your
AMD FirePro card uses the following addresses (hex):
•
I/O Address:
Standard VGA I/O: 3B0-3DF
•
Memory Addresses:
Video RAM: A000-BFFF, Video ROM: C000-C7FF
You cannot change the addresses of your AMD FirePro card. In case of an address
conflict, try to modify the I/O address of the add-on card that causes the conflict.
To support the special graphics processor on the AMD FirePro card, the system BIOS
should automatically assign a system interrupt to the slot where the card is installed.
However, there may be problems if your graphics card does not receive an interrupt
or a system interrupt is used for more than one device. In case of problems, check the
system configuration utility of your operating system for the interrupt assignments.
6.3 Workstation Customer Care
The AMD Customer Care Web site has number of helpful resources, including a
knowledgebase of FAQs, warranty services, and the AMD FirePro Workstation
Graphics Web Ticket Submission Page.
The Web site is complimentary and available at all times. The address is
http://
support.amd.com
.
6.3.1 Contact Information
If you experience difficulties with your AMD FirePro product, you can contact AMD
Customer Care in the following ways.
The latest contact information and tips for faster service can be found on the AMD
Global Technical Support page at
http://support.amd.com/us/contacts/Pages/global-
technical-support.aspx
.
6.3.2 Disclaimer
AMD Customer Care will work to resolve your issue and help you to get your product
up and running. If your issue is not resolved, our technicians will determine whether
22 Reference
AMD FirePro™ R5000 Graphics Accelerator
©
2013
Advanced Micro Devices Inc.