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ATI CrossFireX Disabled After Swapping/Moving Cards

If you change the ATI CrossFireX configuration by moving the graphics cards to

different slots on the motherboard, disable ATI CrossFireX and restore factory

default settings in ATI Catalyst Control Center first. Once the cards have been

swapped, enable ATI CrossFireX. This ensures the new configuration is detected

by the computer.

Customer Care

For detailed instructions on how to use your product, refer to the documentation

included on the installation CD.
To activate Customer Care, you must register your product at 

ati.amd.com/

online/registration

.

If you require further assistance with your product, the following Customer Care

options are available:

Service

Availability

Language Access

Online or

mail

24 hours a day

English,

French,

Spanish

http://ati.amd.com/

support/

or

Advanced Micro

Devices, Inc., Graphics

Product Group,

Attention: Customer

Care, 1 Commerce

Valley Drive East,

Markham, Ontario,

Canada L3T 7X6

Telephone
US &

Canada

Monday to Thursday: 9:00

a.m. to 5:30 p.m.
Friday: 9:00 a.m. to 3:00 p.m.

Note:

AMD reserves

the right to change

hours of support. For

more information,

please refer to

ati.amd.com/support/

terms/

.

English

1-877-284-1566 (toll-

free)

or
1-905-882-2626 (Canada)
(International and/or

local toll charges to

Canada will apply).

AMD Customer Care for Graphics Products will work to resolve your issue and

help you to get your ATI product up and running. If your issue is not resolved,

our technicians will determine whether the difficulty you are experiencing is the

result of the ATI product, whether your product contains a defect, and whether

your product is under warranty.

AMD Customer Care is unable to assist with refunds, returns, or exchange-

specific inquiries. If resolving the problem being experienced is critical to

your decision to keep the product, it is your responsibility to ensure that you

18

Reference

ATI Radeon HD 3600 Series

© 

2007

  Advanced Micro Devices, Inc.

Summary of Contents for ATI Radeon HD 3600 Series

Page 1: ...ATI Radeon HD 3600 Series User Guide Part Number 037 41458 10...

Page 2: ...Technology Consortium Microsoft is a registered trademark of Microsoft Corporation Other product names used in this publication are for identification purposes only and may be trademarks of their resp...

Page 3: ...computer chassis 6 For cards with TV tuners a Ground outdoor antenna appropriately Caution Since an outdoor antenna or cable system may be connected to the product be sure that the antenna or cable sy...

Page 4: ...ATV system installer This reminder is provided to call the CATV systems installer s attention to Section 820 40 of the NEC which provides guidelines for proper grounding and in particular specifies th...

Page 5: ...ATI CrossFireX Graphics Cards 9 Enabling ATI CrossFireX 11 Reference 13 System Requirements 13 Hardware 13 ATI CrossFireX Requirements 13 Using ATI Catalyst Control Center 13 ATI Catalyst Control Cen...

Page 6: ...VCCI Class B ITE Compliance Information 21 MIC Certification Information 21 BSMI Certification Information 21 vi ATI Radeon HD 3600 Series 2007 Advanced Micro Devices Inc...

Page 7: ...ve the old card 3 Install the new card and then connect the monitor 4 Start the computer and then install the new drivers and software 5 Restart the computer First Card for this PC If this is the firs...

Page 8: ...o be removed before restarting the computer For example DVD Player or Multimedia applications Uninstalling the Old Driver Windows Vista Follow these steps to uninstall the existing graphics card drive...

Page 9: ...Remember to discharge your body s static electricity by touching the power supply case or the metal surface of the computer chassis Tip If necessary consult the computer manual for help removing the...

Page 10: ...ed next Installing the ATI Catalyst Software Suite To install or remove software you must have administrator rights or be logged on as a user with administrator rights Note The installation dialog dis...

Page 11: ...the Display Optional If you are not experiencing any troubles with the display no adjustments are necessary 1 Right click on the desktop and in the shortcut that appears click Properties The Display P...

Page 12: ...connections on the ATI Radeon HD 3600 series graphics card Available connections may vary between models Figure 1 3 ATI Radeon HD 3600 series Connections 1 DVI I Dual Link connection It provides audi...

Page 13: ...FireX is active use either SurroundView included on the installation CD custom software install or an additional graphics card The graphics card provides hardware support for DVI I and VGA monitors an...

Page 14: ...8 Installation ATI Radeon HD 3600 Series 2007 Advanced Micro Devices Inc...

Page 15: ...your system If ATI Catalyst A I is enabled in the ATI Catalyst Control Center software the optimal rendering mode available for the application is automatically selected Installing ATI CrossFireX Gra...

Page 16: ...e motherboard If necessary remove the corresponding back panel cover 6 Align the new graphics card in the secondary PCIe slot next to the existing graphics card and press firmly until the card is full...

Page 17: ...fan and then replace the computer cover 11 Reconnect any cables you have disconnected and plug in the computer power cord 12 Turn on the monitor and then the computer You now need to enable ATI CrossF...

Page 18: ...will partner with the Master GPU Note Enabling ATI CrossFireX for the selected graphics card automatically disables GPU Accelerated Physics for that same card Note When ATI CrossFireX is successfully...

Page 19: ...FireX graphics card compatible with the ATI Radeon HD 3600 series One ATI CrossFireX internal bridge interconnect included with most models A 550 watt or higher power supply For a list of certified po...

Page 20: ...st Control Center Desktop Shortcut When you first installed the ATI Catalyst Control Center the setup wizard provided you with the option of placing a shortcut on the desktop If you chose this option...

Page 21: ...motherboard The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard The computer does not boot up prop...

Page 22: ...ts it try 720p mode The display appears tilted Consult the HDTV documentation The CRT display is green The system is in component output mode Restart the computer with only the CRT monitor connected A...

Page 23: ...d then enable ATI CrossFireX ATI CrossFireX is Currently Unavailable This error has occurred because ATI CrossFireX did not correctly detect your graphics hardware or there is a problem with the softw...

Page 24: ...ct Group Attention Customer Care 1 Commerce Valley Drive East Markham Ontario Canada L3T 7X6 Telephone US Canada Monday to Thursday 9 00 a m to 5 30 p m Friday 9 00 a m to 3 00 p m Note AMD reserves t...

Page 25: ...lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communi...

Page 26: ...Equipment Immunity Characteristics Limits and Methods of Measurements Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 1st edition Safety of Information Technology Equipment U...

Page 27: ...se info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area BSMI Certification Informati...

Page 28: ...22 Reference ATI Radeon HD 3600 Series 2007 Advanced Micro Devices Inc...

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