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Summary of Contents for IP3M-943

Page 1: ...1 Amcrest IP3M 943 3MP WiFi Bullet Camera User Manual ...

Page 2: ...tion Guide 12 4 Camera Access Setup 13 4 1 Default Username and Password 13 4 2 Camera setup methods 14 4 2 1 Setting up your camera for the first time 14 4 2 2 Accessing your camera using multiple mobile devices 14 4 2 3 Configuring advanced settings on your camera 14 4 2 4 Using Amcrest Cloud for remote viewing storage and playback 14 4 2 5 Using plug and play for remote web access 14 4 3 Amcres...

Page 3: ...er plugin 36 4 4 3 Logging in 37 4 5 Amcrest Cloud Setup 38 4 6 Web Access Setup AmcrestView com 39 4 6 1 Installing the AmcrestView com browser plugin 39 4 6 2 User method 42 4 7 Remote Web Access Setup 48 4 7 1 UPnP DDNS Remote Web Access Setup 48 4 7 2 Port Forwarding Remote Web Access Setup 49 4 8 NVR Access 50 5 Operation and Interface 51 5 1 Live 51 5 2 Playback 53 5 3 Setup 55 5 3 1 Camera ...

Page 4: ...2 5 IP Filter 68 5 3 2 6 SMTP Email 69 5 3 2 7 UPnP 70 5 3 2 8 SNMP 71 5 3 2 9 Bonjour 71 5 3 2 10 Multicast 72 5 3 2 11 WiFi 72 5 3 2 12 802 1x 73 5 3 2 13 QoS 74 5 3 3 Event 75 5 3 3 1 Video Detection 75 5 3 3 2 Audio Detection 78 5 3 3 3 Alarm 79 5 3 3 4 Abnormality 81 5 3 4 Storage 84 5 3 4 1 Schedule 84 5 3 4 2 Destination 87 ...

Page 5: ...line Users 96 5 4 Alarm 96 5 5 Logout 96 6 FAQs Troubleshooting 97 Glossary of Terms 101 FCC Statement 103 Appendix A Toxic or Hazardous Materials or Elements 104 Welcome Thank you for purchasing an Amcrest WiFi Bullet network camera This user manual is designed to be a reference tool for the installation and operation of your IP camera Here you can find information about the camera s features and...

Page 6: ...om Important Security Warning In order to keep your Amcrest camera secure and prevent unauthorized access please make sure to follow the steps below Always make sure that your camera has the latest firmware as listed on www amcrest com firmware Never use the default password for your camera Always ensure that your password is at least 8 10 characters long and contains a combination of lowercase ch...

Page 7: ... lens use an air blower or a microfiber cloth 7 Accessories Be sure to use only the accessories recommended by manufacturer Before installation please open the package and check to ensure that all of the components are present Contact the retailer that you purchased from or Amcrest directly if anything is broken or missing in the package 1 Features and Specifications 1 1 Overview The Amcrest WiFi ...

Page 8: ... Playback Function This device supports real time recording and supports searching through recorded footage fast forward playback and downloading of videos and screenshots The WiFi Bullet network camera can also playback in slow motion backwards and frame by frame as needed When recording the WiFi Bullet network camera shows a date time overlay to ensure accurate viewing of events when they occurr...

Page 9: ...art for information about the camera and its ports No Port Name Function Connection Note 1 LAN Network port Ethernet port Used to connect the camera using a standard Ethernet cable 2 DC 12V Power input port Power Power port Input DC 12V ...

Page 10: ...10 Please see below for detailed diagram of the camera s physical features The images below show the dimensions for the camera The measurements are in millimeters mm ...

Page 11: ...ethod In addition to connecting the camera to a computer the camera should also be connected to a power source by connecting the included power cable to both a power outlet and the camera 3 2 Installation Guide Follow the steps and use the diagram in this section to install the IP3M 943 IPM 723 Cameras Note Prior to installation ensure that the installation environment can support at least 3 times...

Page 12: ...lip s head screwdriver not included loosen the adjusting screw near the base of the camera This allows the camera to be rotated as well as pivoted within the ball joint 8 Adjust the device to the desired position 9 Using a Philip s head screwdriver not included tighten the adjusting screw near the base of the camera to lock the camera in position An installation guide video can be found at Amcrest...

Page 13: ...Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods 4 1 Default Username and Password To login to the system for the first time use one of the following default username password combinations Once you ve successfully logged in it is highly recommended to change the password for security reaso...

Page 14: ...4 3 3 using your other devices 4 2 3 Configuring advanced settings on your camera If you would like to configure your camera to enable advanced features such as motion detection e mail alerts FTP image adjustments scheduling and more please follow the instructions as outlined on section 4 4 Desktop access setup 4 2 4 Using Amcrest Cloud for remote viewing storage and playback Amcrest Cloud is our ...

Page 15: ...Store For purposes of this guide we will use iOS though both apps have the same interface The App Interface may differ slightly from the screenshots below as updates are released Below you ll find instructions on how to set up your camera as well as instructions on how to configure different settings on your camera such as motion detection and email alerts Every major app setup method will be cove...

Page 16: ... app and before starting the app setup process please make sure your phone is connected to the WiFi network you will be connecting your camera to 2 From the home screen tap the icon in the top right corner to open the Device List ...

Page 17: ...n 4 Tap WiFi Camera Note Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame In case the QR code cannot be scanned please tap Enter S N Manually to enter in the camera s serial number ...

Page 18: ...ra Note The default username is admin and the default password is admin 7 Double check to ensure that your S N Serial Number is entered correctly then tap Next 8 Give your camera a name then enter in the camera s username and password Once you ve filled out all of the fields tap Next ...

Page 19: ...lease ensure that your phone is connected to a compatible network Otherwise perform the Ethernet WiFi Setup method in section 4 3 2 9 Enter your WiFi password then tap Next 10 Your camera is almost ready Tap the Start Live Preview button to proceed with changing your password ...

Page 20: ...owercase letters and numbers Then tap Change Password 12 Your camera is now ready to go Tap the Start Live Preview button to get started Still not working If you have a dual band router and your camera does not connect to your WiFi network after following the WiFi Configuration method below please use the Ethernet WiFi Setup method as detailed in section 4 3 2 Tip To better understand the App s in...

Page 21: ...ction 4 3 1 WiFi Configuration setup does not work this is a great backup method Alternatively this method can also be used as an initial setup method if preferred It will take a few more steps but still ends with your camera being added to WiFi for wireless use Plug in your camera and follow the steps below to get your camera up and running Please wait 30 seconds after plugging in the camera to a...

Page 22: ...22 2 From the home screen tap the icon in the topright corner to open the Device List 3 Tap the Add Device button ...

Page 23: ...23 4 Tap WiFi Camera 5 Tap Ethernet WiFi Setup ...

Page 24: ...WiFi network that you will be connecting your camera to then tap Next Note Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame In case the QR code cannot be scanned please tap Enter S N Manually to enter in the camera s serial number 8 Scan the QR code QR code icon from the sticker on your camera 9 Double check to ensure that your S N Serial Number is...

Page 25: ...e is admin and the default password is admin 10 Give your camera a name then enter in the camera s username and password Once you ve filled out all of the fields tap Next 11 Pick a WiFi network enter in the password and tap Next ...

Page 26: ...ction of this guide 12 Your camera is almost ready Tap the Start Live Preview button to proceed with changing your password 13 To ensure the security of your camera you will be asked to change the password for your camera s default username admin Please select a password that is at least 8 characters long and one that uses a combination of uppercase letters lowercase letters and numbers ...

Page 27: ...atively this method can also be used as a first initial setup method if preferred However please note that if this is used as a first method a hardwired Ethernet connection must be used and your camera will not be added to your WiFi network by the end of the app setup alone like in the WiFi Configuration setup method Instead in this case the camera must be added to WiFi separately for instance thr...

Page 28: ...28 2 From the home screen tap the icon in the top right corner to open the Device List 3 Tap the Add Device button ...

Page 29: ...n near the top of the screen then tap P2P Setup Note Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame In case the QR code cannot be scanned please tap Enter S N Manually to enter in the camera s serial number ...

Page 30: ...s entered correctly then tap Next Note The default username is admin and the default password is admin 8 Give your camera a name then enter in the camera s username and password Once you ve filled out all of the fields tap Next 9 Your camera is now ready to go Tap the Start Live Preview button to get started ...

Page 31: ...otion recordings will overlap the regular recordings and classify each motion triggered recording as a motion event for your convenience when searching There are a lot of customization options for motion detection that can be configured directly through the app This gives you complete control over how to make motion detection work the way you want it to Here is a list of all the advanced configura...

Page 32: ...Follow the steps below to setup motion detection on your camera 1 From the home screen tap the icon in the top left corner to open the main menu 2 Tap Configuration Center to open the Configuration Center ...

Page 33: ...33 3 Tap Motion Detect to open the motion detection settings menu 4 Select the camera that you want to modify motion detection settings for ...

Page 34: ...pening when it s happening There are several options for configuring exactly how you receive these notifications or alerts through your smartphone as well as options for what type of events trigger a notification Note This feature is only available on the Amcrest View Pro version of the app which is free to download Here is a list of the configuration options for push notifications Push Type Modif...

Page 35: ...35 1 From the home screen tap the icon in the top left corner to open the main menu 2 Tap Push Notifications to open the Push Notifications settings menu ...

Page 36: ...36 3 Tap Configuration to open the push notifications settings menu Tap Event List to see a history of past push notifications 4 Select the camera that you want to modify push notification settings for ...

Page 37: ...e app However keep in mind that email alerts can be set up and used at the same time as having push notifications active It is important to note that even though you can use the same email address as both the sender and receiver it is highly recommended that you create a brand new email preferably a Gmail account to use and configure for email alerts This will not mean that you have to use and log...

Page 38: ...alert account to your primary account until you are satisfied with the sensitivity settings and frequency of motion alerts 1 From the home screen tap the icon in the top left corner to open the main menu 2 Tap Configuration Center to open the Configuration Center ...

Page 39: ...4 Select the camera that you want to modify email alert settings for Note If your provider is not listed select Other then fill out the SMTP Server and Port fields Note You can specify in seconds the Interval how long the camera should wait between sending emails ...

Page 40: ...otocols including SSL TLS DDNS etc Most other users require remote network access by way of their smartphones tablets laptops or computers for live viewing on the go The following section will cover local access and remote access will be covered in section 4 7 It is important to configure and familiarize yourself with local access before attempting remote access Keep in mind that any user can have...

Page 41: ... All Downloads Otherwise the steps below will walk you through how to download install and use Amcrest IP Config Software 1 Log onto your computer open your web browser of choice and go to www amcrest com support 2 Then hover over the Support tab up top and choose Downloads from the dropdown 3 This brings you to the downloads page Click the IP Config Software download link on this page for either ...

Page 42: ...allow this program to make changes to your computer with a pop up window click Yes 6 Once you see the first page of the installer wizard click Next to continue 7 On the next page check the box next to I agree then click Install ...

Page 43: ...43 8 After the progress bar completes if you see a Windows Security Alert popup click Allow access ...

Page 44: ... directly into your web browser from this screen Note This e icon will automatically take your camera s IP address and use your computer s default web browser to access and log into your camera If your default browser is not Internet Explorer you can write down the IP address from the Amcrest IP Config Software IP address located above open up Internet Explorer yourself and type that into the sear...

Page 45: ...e center Click Install 2 An install button will appear on the bottom of the screen for the plugin webplugin exe Click Run then go through the prompts of the install wizard 3 Once you see the notification along the bottom row Click the small arrow to the right of the Allow button and select Allow for all websites 4 If you see a popup window asking you to allow the plugin mark the checkbox next to D...

Page 46: ...p setup methods covered in section 4 3 and this is your first time logging into your camera please use the following default username and password Username admin Password admin Note After logging in for the first time you will be prompted to change your password To find the camera s IP address please refer to the Amcrest IP Config Software method section 4 4 1 above To install the browser plugin f...

Page 47: ... word Connected in green display next to your WiFi network s name in the WiFi Network information table under the WiFi List table Note that the IP address may have changed once connected to WiFi Be sure to use the IP Config tool to access the camera using its updated IP address After configuring the camera to connect to WiFI use the P2P Setup method on section 4 3 3 to connect the camera via your ...

Page 48: ...mera then click Next 4 On the settings page you can adjust optional preferences for your camera Once settings have been adjusted click Finish Your camera is now successfully set up for cloud access and storage 5 View your camera live or watch recorded clips using the menu button on the top of the page You can also use the Amcrest Cloud app on iOS and Android to add more cameras play recordings and...

Page 49: ...ou to the login screen 2 Once you re on the login page you will see a message about installing the plugin below the login box Click Download Now 3 This will take you to another page where you will need to click the Download Now button 4 You will be prompted by the browser to install the plugin Click Run ...

Page 50: ...anted changes To verify start by clicking View Downloads 6 In the View Downloads page right click the plugin then click Run Anyway 7 The plugin will close your browser sessions to install Save any pages then click Yes 8 On the next prompt it will say the install was successful and ask you to restart your browser Click OK ...

Page 51: ...k the checkbox next to Do not show me the warning for this program again then click Allow Now the plugin has been installed successfully and you can continue on to register for an account for camera access through AmcrestView com 4 6 2 User method The user method requires that you first install the Amcrest browser plugin for AmcrestView com Then you can register for an account to set up your camer...

Page 52: ...ord then Confirm Password type your Email enter the Verification Code make sure the box is checked confirming you ve read the Amcrest Terms of Service then click Create an Account 3 You will see the Registration Successful message and a confirmation email will be sent to you ...

Page 53: ...53 Check your email and click the confirmation email from AmcrestView com 4 Once you ve opened the email click the confirmation link inside to complete your registration ...

Page 54: ...own confirmation that your account has been activated Click Go to Login 6 You will be taken back to the login screen Enter your new AmcrestView com username and password then click Login 7 A popup will appear from your Windows Firewall Click Allow access ...

Page 55: ...Then fill in the S N serial number this can be found on the sticker attached to the bottom of your camera or through the web interface click the i icon in the top bar then click Version Enter your username and password for the camera not the username and password you just created for AmcrestView com To find your camera login credentials please refer to section 4 4 3 Finally click OK ...

Page 56: ...era added to the device list on the main screen Click the eye icon to view the live feed 11 Your browser will give you a notification asking you to allow popups from AmcrestView com Click Options for this site then click Always allow ...

Page 57: ...ull the video feed through here Click the small arrow to the right of Allow then click Allow for all websites 13 A final popup will appear asking you to confirm that you allow this plugin on your browser Mark the checkbox next to Do not show me the warning for this program again then click Allow ...

Page 58: ... small square icon to enable your feed for an added camera to see the video feed Click the S to change it to an M which stands for Main Stream and will give you a full HD quality video stream To go back to Sub Stream for lower quality video that works better on slower internet connections click the M and change it to an S again ...

Page 59: ... 6 Click the Connections menu item on the left hand menu and ensure that the HTTP port has changed 7 Click the DDNS menu item on the left hand menu pick Amcrest DDNS from the drop down box click the checkbox next to Server Type and then click the Save button on the bottom right 8 To set a custom DDNS name fill out the Domain Name field and click Save 9 Write down the entire Domain Name field inclu...

Page 60: ...selected 4 Click Save to save these settings This should now open the main menu 5 From the main menu go to Setup Network 6 On the TCP IP settings screen the IP Address Subnet Mask Default Gateway Preferred DNS and Alternate DNS should all be populated 7 Click the radio button next to Static to change the mode to Static 8 Write down the IP Address that is currently in the IP address field 9 Click t...

Page 61: ...would be http abc123456789 amcrestddns com 33333 23 Enter in login details into the username and password fields and click login If the process above is not working please contact Amcrest Support via one of the following options Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free 888 212 7538 International Callers Outside of US 1...

Page 62: ...hich protocol they want to choose For more information on stream types see section 5 3 1 2 1 For more information on protocols see section 5 3 2 2 1 Section 2 The functions bar allows the user to perform different camera functions while in live mode See the table below for an explanation of the different functions available Button Function Name Function Description 5 1 Live ...

Page 63: ... settings for the live playback screen See the below table for an explanation of the video settings Button Function Name Function Description Image Adjustment This button opens the image adjustment toolbar which allows the user to adjust brightness contrast saturation and hue for the live feed s picture Adapt Original Size This button allows the user to switch between displaying the original size ...

Page 64: ...en The current date is blue unless it has recorded footage then it s a lighter green 4 File List This button opens a file list of all recorded video for a specific date range From here the user can download these videos to their PC 5 Trim Panel This panel allows the user to trim playback video for download By specifying time stamps the user can trim down 6 Recorded Video Panel This panel allows th...

Page 65: ...elect the files by clicking the checkbox next to each file and then click to download the files to the PC 5 3 Setup The Setup tab allows the user to change different camera settings Note This camera does NOT have PTZ Below is a screenshot of the setup tab ...

Page 66: ...e To view additional information about any of the information in the menu click the button near the top right corner In the rest of section 5 3 we will be exploring all of the different menus that are available through web access 5 3 1 Camera This menu section allows the user to change different camera settings for video audio and to manage image profiles 5 3 1 1 Configuration This menu allows the...

Page 67: ...the video may become hazy if the value is too low If this value is too high the dark section may lack brightness while the bright section may over expose The recommended value ranges from 40 to 60 Saturation This slider is used to adjust playback and recorded video window saturation The value ranges from 0 to 100 The default value is 50 The larger the number the stronger the color is This value ha...

Page 68: ...sitivity the quicker the camera will change into another mode depending on the light levels D N Delay This dropdown box allows the user to set a delay in seconds for how long it takes to switch between Day and Night modes The values range from 2 seconds to 10 seconds BLC Mode This dropdown box allows the user to select Back Light Compensation The values are Off BLC Auto WDR and HLC This feature sh...

Page 69: ... Time means that the system sticks to one profile the entire time it is running Schedule allows the user to dictate which times of the day are designated for the day profile and the night profile To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 3 1 2 Video This section allows the user to change vi...

Page 70: ...s and they can be selected from this dropdown list Frame Rate FPS This dropdown box allows the user to select a frame rate Frame rate settings are measured in frames per second FPS and can range from 1f s to 25f s in PAL mode and 1f s to 30f s in NTSC mode Bit Rate Type This dropdown box allows the user to select a bit rate type The system supports two bit rate types CBR and VBR In VBR mode video ...

Page 71: ...to select a snapshot mode There are two snapshot modes general and event General snapshots are taken as scheduled Event snapshots occur when a motion detection alarm or a tampering alarm is triggered Image Size This dropdown box shows the image size By default the screenshot size is the same size as the video feed s resolution Quality This dropdown box allows the user to select image quality Quali...

Page 72: ...sables the feature The Input Channel Title field allows the channel title to be modified For Time the radio button enables or disables the feature Clicking the Display Weekdays checkbox will show the weekday at the end of the timestamp For Text Overlay the radio button enables or disables the feature The Input Text box allows the user to enter multiple lines of text as needed and the Text Alignmen...

Page 73: ...ayback snapshots to Click the Browse button to select a different destination folder The Playback Download field allows the user to select where to save playback video downloads to Click the Browse button to select a different destination folder The Video Clips field allows the user to select where to save video clips to Click the Browse button to select a different destination folder To reset to ...

Page 74: ...ra s built in mic Alternatively the line in mic can be selected Noise Filter This dropdown box allows the user to enable or disable the audio noise filter function This function provides cleaner audio quality when enabled Microphone Volume This slider allows the user to select the microphone volume The value ranges from 0 to 100 The default value is 50 Speaker Volume This slider allows the user to...

Page 75: ...user to select one of the connection methods as the default one Mode Static vs DHCP This radio button allows the user to choose between a static IP address and a dynamic IP address DHCP stands for Dynamic Host Configuration Protocol and this enables the camera to automatically obtain an IP address from another network device such as a server or more commonly a router When the DHCP function is enab...

Page 76: ...AmcrestView com Below is a screenshot of the P2P settings tab Below is an explanation of the fields on the P2P settings tab Enable This checkbox allows the user to enable the P2P feature for the camera This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app It is enabled by default Status This field displays the status of the P2P connection Once th...

Page 77: ...ransmission Control Protocol TCP port number The default value is 37777 UDP Port This field designates the User Datagram Protocol UDP port number The default value is 37778 HTTP Port This field designates the Hypertext Transfer Protocol HTTP port number The default value is 80 RTSP Port This field designates the Real Time Streaming Protocol RTSP port number The default value is 554 HTTPS This chec...

Page 78: ...ton 2 4 DDNS DDNS stands for Dynamic Domain Name Server This technology is used to automatically update name servers in real time in order to help the camera maintain a persistent address despite changes in location or configuration What this means is that even when the camera is restarted moved or reconfigured it can keep the same IP address thus allowing remote users uninterrupted access to the ...

Page 79: ...ses either blocking them or granting them access to the camera This feature helps make the camera more secure by limiting remote access only to approved users Below is a screenshot of the IP Filter screen Below is an explanation of fields on the IP Filter settings screen Trusted Sites This checkbox allows the user to enable the IP Filter feature for trusted sites Add IP MAC This button opens a pop...

Page 80: ... checkbox allows the user to anonymously login to the server Username This field allows the user to enter the SMTP username Password This field allows the user to enter the password associated with the SMTP username Sender This field allows the user to enter the sender email address This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the c...

Page 81: ...le a function to periodically check in with the SMTP server to ensure it can connect correctly Email Test This button causes the system to automatically send out an email to test the connection is OK or not Prior to the email test please save the email setup information To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings cl...

Page 82: ...he services To edit this double click on the service line item o The third column shows the name of the protocol used by that service To edit this click the pencil button in the modify column for that line item o The fourth column shows the Internal Port used by that service to establish communication from the router to the camera To edit this click the pencil button in the modify column for that ...

Page 83: ...d shows which SNMP community has read access Write Community This field shows which SNMP community has write access Trap Address This field allows the user to write in a trap address Trap Port This field allows the user to write in a trap port number The trap port number should not be the same as the SNMP port To reset to default settings click the Reset Defaults button To refresh the page click t...

Page 84: ...w is a screenshot of the multicast screen Below is an explanation of the fields in the Multicast settings screen Enable This checkbox allows the user to enable Multicast functionality Multicast Address This field allows the user to enter a multicast address Port This field allows the user to enter a multicast port To reset to default settings click the Reset Defaults button To refresh the page cli...

Page 85: ... The WPS tab of the WiFi menu is used to connect to a wireless network through the WPS connection method Below is an explanation of the fields on the WPS tab of the WiFi menu Enter PIN This radio button allows the user to select the Enter PIN option for WPS o To enter a PIN enter the PIN in the PIN field and enter an SSID in the SSID field Button This radio button allows the user to select the WPS...

Page 86: ...reen Realtime Monitor This field allows the user to enter in a priority value for realtime monitoring packets The range is between 0 63 Command This field allows the user to enter in a priority value for command packets The range is between 063 Open the WMM This checkbox allows the user to open the WiFi MultiMedia WMM options To reset to default settings click the Reset Defaults button To refresh ...

Page 87: ...ge from 5 to 600 seconds This time value controls how long the alarm signal lasts Based on motion detection a buzzer can go off a snapshot can be taken or the camera can begin recording o For example if the anti dither time is set to 10 seconds each alarm may last 10 seconds if the local alarm is activated During the process if the system detects another local alarm signal at the fifth second the ...

Page 88: ...button on the motion detection settings screen otherwise the motion detection zones will not go into effect Clicking the cancel button to leave the motion detection zone and will not save the zone setup Record This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered Record Delay This field specifies in seconds how long the delay between alarm ac...

Page 89: ...e set Record This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered Record Delay This field specifies in seconds how long the delay between alarm activation and recording should be Relay Out This checkbox allows the user to enable the camera to trigger a connected alarm connected to the alarm port on the back of the camera when a video tamper a...

Page 90: ... camera audio o Sensitivity is the amount of change required to increase the audio detected by a percentage The lower the sensitivity the more audio variance is required to trigger an alarm o Threshold is the level that the detected audio needs to reach in order to trigger an alarm The lower the threshold the more likely that audio will trigger an alarm Working Period Clicking this button opens a ...

Page 91: ...y Out This checkbox allows the user to enable the camera to trigger a connected alarm connected to the alarm port on the back of the camera when an audio detection alarm is triggered Alarm Delay This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be Send Email This checkbox allows the user to enable the camera to send an email when an audio...

Page 92: ...etects another alarm signal it can generate a new alarm since the anti dither time has expired Sensor Type This dropdown box allows the user to select which sensor type to use The options are Normally Open NO and Normally Closed NC Record This checkbox allows the user to enable the camera to record video when an alarm is activated Record Delay This field specifies in seconds how long the delay bet...

Page 93: ... Card SD Card Error and Capacity Warning Enable This checkbox enables the SD Card abnormality trigger for the camera Relay Out This checkbox allows the user to enable the camera to trigger an alarm when an SD Card abnormality is detected Alarm Delay This field specifies in seconds how long the delay between alarm activation and relay alarm activation should be Send Email This checkbox allows the u...

Page 94: ...er for the camera Record This checkbox allows the user to enable the camera to record video when a network abnormality is detected Record Delay This field specifies in seconds how long the delay between alarm activation and recording should be Relay Out This checkbox allows the user to enable the camera to trigger an alarm when a network abnormality is detected Alarm Delay This field specifies in ...

Page 95: ...for the camera Login Failure This field allows the user to specify how many failed login attempts must be attempted in order to trigger an Illegal Access abnormality event Relay Out This checkbox allows the user to enable the camera to trigger an alarm when illegal access is detected Alarm Delay This field specifies in seconds how long the delay between alarm activation and relay alarm activation ...

Page 96: ...5 3 96 To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button ...

Page 97: ...e on the schedule There are 3 types of recordings o General General recording means that the camera captures all footage for the specified time period General recording is represented by the color green o Motion Motion Detection recording means that the camera captures only footage when the motion detection alarm is activated Motion recording is represented by the color yellow o Alarm Alarm record...

Page 98: ... the user to select which snapshot type they want to configure on the schedule There are 3 types of snapshots o General General means that the camera will take snapshots during the specified time period General recording is represented by the color green o Motion Motion Detection means that the camera only takes snapshots when the motion detection alarm is activated Motion recording is represented...

Page 99: ...ettings screen Below is an explanation of the fields on the Holiday Schedule settings tab Record Type These checkboxes allow the user to select which recording type they want to configure on the schedule There are 2 types of recordings o Record This checkbox is referring to video recording o Snapshot This checkbox is referring to snapshot recording Calendar This calendar allows the user to select ...

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Page 101: ...he intersection of the record type and event type to designate where that recording should be sent to To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 3 4 2 2 SD Card This tab is where the user can change SD card settings Below is a screenshot of the SD Card tab Below is an explanation of the fiel...

Page 102: ...NS address for the FTP server Port This field allows the user to designate the port number for the FTP server User Name This field allows the user to input the username used to login to the FTP server Password This field allows the user to input the password used to login to the FTP server Remote Directory This field allows the user to specify a remote directory on the FTP to send the recorded med...

Page 103: ...ion of the fields on the Record Control settings tab Pack Duration This field allows the user to set how many minutes each file is comprised of Pre event Record This field allows the user to specify how many seconds before an event should be recorded Disk Full This dropdown box allows the user to designate what the camera should do when the disk is full There are 2 options Overwrite or Stop Record...

Page 104: ...ame This field allows the user to change the device s name Language This dropdown box allows the user to change the language used in the camera Video Standard This dropdown box allows the user to select either the NTSC or PAL video standard To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 1 1 Date...

Page 105: ...r to select whether DST is based on the week or a specific day Start Time This dropdown box and field allow the user to enter in the start time for DST End Time This dropdown box and field allow the user to enter in the end time for DST Synchronize with NTP This checkbox allows the user to enable the camera s synchronization with an NTP server NTP Server This field allows the user to enter in an N...

Page 106: ...s tab shows the usernames available on the camera Group This tab shows the user groups available on the camera No This column shows the user s number on the user list User Name This column shows the usernames of the different accounts on the camera Group Name This column shows the group of the different accounts on the camera Description This column shows a description of the account Modify This c...

Page 107: ... indicator light reset button on the back of the device for 10 seconds until the light changes 5 3 5 4 Import Export This screen allows the user to import or export settings from the camera Below is a screenshot of the Import Export screen To import settings click the Import button To export settings click the Export button 5 5 Auto Maintain This screen allows the user to set auto maintenance sett...

Page 108: ...enable the auto deletion of old files on the camera Manual Reboot This button allows the user to manually reboot the camera To refresh the page click the Refresh button To save the settings click the Save button 5 3 5 6 Upgrade This menu allows the user to upgrade the camera s firmware Below is a screenshot of the Upgrade screen To search the PC for a firmware file click the Browse button To upgra...

Page 109: ... ONVIF version are displayed Also the S N Token ID is displayed here 5 3 6 2 Log This screen is where the camera s activity log is kept Below is a screenshot of the Log screen To view logs for a specific time period modify the start time and end time fields choose the type of event system setting data event record manage users clear log and click search To backup the log click the Backup button To...

Page 110: ...ey want to see in the alarm log Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt Click the Browse button to search for a custom alarm sound to use 5 5 Logout Clicking the logout button will log out the user 6 FAQs Troubleshooting 1 The ca...

Page 111: ...as not been formatted properly 4 Real time video color is distorted Below are a few possible reasons why this may be occurring The camera is not compatible with the monitor The camera color or brightness settings are not correctly configured 5 Local Recordings are not searchable Below are a few possible reasons why this may be occurring The SD card is broken The SD card slot is malfunctioning The ...

Page 112: ... camera s microphone is damaged 9 The timestamp is not displaying the correct time Below are a few possible reasons why this may be occurring The time and date settings may not be configured correctly 10 Motion detection does not work Below are a few possible reasons why this may be occurring The motion detection time period may be incorrectly configured Motion detection zone setup is not correctl...

Page 113: ...privacy mask or screensaver may be enabled The logged in user may not have sufficient rights to monitor real time playback The camera s local video output quality is not sufficient 13 Network connection is not stable Below are a few possible reasons why this may be occurring The network is not stable There may be an IP address conflict There may be a MAC address conflict The PC or camera network c...

Page 114: ... back of the camera to execute a factory reset This will restore the device to its factory settings and will reset ALL of the camera s settings 19 When I login via HTTPS a dialogue says the certificate has expired or is not valid yet Ensure the PC has the same time as the camera s system time Glossary of Terms Abnormality Any malfunction in terms of storage of data to the SD card Alarm Delay The g...

Page 115: ... has the same capabilities and either party can initiate a communication session PPPoE Point to Point Protocol over Ethernet is a network protocol for encapsulating Point to Point Protocol data packets inside Ethernet frames QR Code Quick Response code is a type of digital barcode that enables devices to share complex data strings quickly Record Delay Record Delay specifies in seconds how long the...

Page 116: ...ment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interf...

Page 117: ... concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ T11363 2006 standard During the environmental friendly use period EFUP period the toxic or hazardous substance or elements contained in products will not leak or mutate so that the use of these substances or elements will not result in any severe environment...

Page 118: ...designs and software here are subject to change without prior written notice All trademarks and registered trademarks mentioned are the properties of their respective owners To contact Amcrest support please do one of the following Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free US 888 212 7538 International Callers Outside o...

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Amcrest IP3M-943, User Manual

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