Amcrest IP2M-841B User Manual Download Page 1

 

         

  

  

  

    

  

     

 

Amcrest IP2M-841S/ IP2M-841B / IP2M-841W

 

2MP ProHD Indoor Wi-Fi Camera 

User Manual

 

       
       
       

   
   
   
   
   

 
 
 
  
  
  
 
 
  
  
  
  
  

   

       

   

   

   

   

   

   

   

   

   

   

   

                      

Version 1.0.3

  

    

   

 

  

 

 

                                       

   

   

   

   

                            

Revised April 4

th

, 2019

 

   

Summary of Contents for IP2M-841B

Page 1: ...Amcrest IP2M 841S IP2M 841B IP2M 841W 2MP ProHD Indoor Wi Fi Camera User Manual Version 1 0 3 Revised April 4th 2019 ...

Page 2: ...10 4 2 3 For Cloud Storage and Playback 10 4 2 4 For Quick Web Access to Your Cameras 10 4 3 App Setup 10 4 3 1 Amcrest Cloud App Setup 10 4 3 2 Amcrest View Pro Setup 13 4 4 Desktop Access Setup 16 Amcrest Surveillance Pro 16 Installation 16 Setting a Password 18 Main Interface Overview 19 Adding Devices into Amcrest Surveillance Pro 20 Setting a Device to a Static IP 21 Viewing an Added Device 2...

Page 3: ...irefox 60 How To Access the Web User Interface Using Internet Explorer 65 4 4 4 Remote Web Access Setup 67 UPnP DDNS Remote Web Access Setup 68 Port Forwarding Remote Web Access Setup 68 4 5 Amcrest Cloud Desktop Setup 70 4 6 Web Access Setup AmcrestView com 70 5 Operation and Interface 70 5 1 Live 71 5 2 Playback 73 5 3 Cloud Storage 75 5 4 Setup 75 5 4 1 Camera 76 5 4 1 1 Configuration 76 5 4 1 ...

Page 4: ...0 5 4 4 2 2 SD Card 111 5 4 4 2 3 FTP 111 5 4 4 2 4 NAS 112 5 4 4 3 Record Control 113 5 4 5 System 113 5 4 5 1 General 114 5 4 5 2 Manage Users 115 5 4 5 3 Default Settings 116 5 4 5 4 Import Export 116 5 4 5 5 Auto Maintain 116 5 4 5 6 Upgrade 117 5 4 6 Information 118 5 4 6 1 Version 118 5 4 6 2 Log 118 5 4 6 3 Online Users 118 5 5 Alarm 119 6 FAQs Troubleshooting 120 Glossary of Terms 121 FCC ...

Page 5: ...uthorized access please make sure to follow the steps below Always make sure that your camera has the latest firmware as listed on www amcrest com firmware subscribe Never use the default password for your camera Always ensure that your password is at least 810 characters long and contains a combination of lowercase characters uppercase characters as well as numbers Important Safeguards and Warnin...

Page 6: ...users This camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices It s easy to use and can be set up in a relatively small amount of time It has various functions such as recording playback and monitoring functionality and it synchronizes video by default This camera adopts a high quality design to ach...

Page 7: ...e to the existence of different product series 2 Device Overview The image below is a representation of your device Please refer to the following chart for information about the camera and its ports Port Number Function 1 Power port 2 Audio input output ports ...

Page 8: ...des information about the connection and installation of your camera 3 1 Connection Guide The camera initially should be connected via the following method WiFi Connection Indicator Light Status Device Status Red Light is blinking quickly The device is activating Green Light is blinking The device is ready to connect or is connecting to the network Red light is solid and steady The device failed t...

Page 9: ...ace and drill the marked holes using a power drill 5 Insert the included wall anchors into the holes and using a hammer tap the wall anchors into the holes making them as flush as possible to the mounting surface 6 Line the holes of the mounting bracket with the wall anchors and insert the screws Then using a Phillips head screw driver or drill secure the mounting bracket to the mounting surface F...

Page 10: ...oud please visit https amcrest com cloud 4 2 4 For Quick Web Access to Your Cameras AmcrestView com is a web portal that allows you to view your cameras and recordings quickly and easily from anywhere in the world using a web browser Use AmcrestView com if you need to simply check in at a moment s notice If you would like to use AmcrestView com please follow the instructions outlined on section 4 ...

Page 11: ... your camera is on 2 Register for an Amcrest Cloud account To register click on Sign Up and fill out the form to complete registration 3 Tap on Add Camera 4 Give your camera a name Ex Garage Living Room Kitchen etc and tap Next to continue 5 Scan the QR code on the back side bottom of the camera or manually enter the camera s serial number in the Enter camera S N serial number field Press Next to ...

Page 12: ... WiFi process and have your WiFi camera running solely as a wired device tap on Skip WiFi Setup 9 If you wish to enable WiFi on your WiFi camera tap Scan to scan and select your WiFi network from the WiFi Network List Enter the password for your WiFi network onto the Password field When the WiFi password has been entered tap Next to continue 10 Confirm and adjust any needed settings for your camer...

Page 13: ...oad and open the Amcrest View Pro app from the App Store or Play Store 2 Open the app and tap on the symbol in the middle of the screen to begin adding your WiFi device 3 Tap on Add Device to add a new device to your app 4 Tap on WiFi Camera 5 Select your connection type in this case select the left tab Set Up A New Camera On WiFi or Connect New Device on Android to begin adding the device to the ...

Page 14: ...era Tap Next to continue 8 Scan the QR code on the back side bottom of the camera or manually enter the camera s serial number into the Enter camera S N serial number field Press Next to continue 9 Give the camera a name e g Garage Kitchen Living Room etc and provide the username and password for your camera The default username and will be admin Tap Next to continue Note You can tap on the icon t...

Page 15: ...ange the password for your camera Enter a password between 8 and 32 characters and confirm the password Press OK to continue 13 Your camera is not set up and ready for use on the Amcrest View Pro app For more information about Amcrest View Pro and its functionalities visit amcrest com support For more information on alternative setup methods for your camera in the Amcrest View Pro app visit the fo...

Page 16: ...are the most stable and recommended method of accessing your devices from your computer It is a free software provided by Amcrest that can provide a means of accessing all your devices in one central location without the use of a plugin or web browser Note Mac users Amcrest Surveillance Pro currently functions as a 32 bit platform and may not be compatible with certain 64 bit Mac operating systems...

Page 17: ...l utilize your hard drive HDD on your PC to store and access recorded video To proceed with the installation click Next Select the destination folder in which you would like recorded files to be retained To choose a folder click on the Browse button and select the folder Once a folder has been selected click the Install button to begin installing the software on your computer ...

Page 18: ...ning the software directly after pressing finish select the Run Amcrest Surveillance Pro checkbox When complete click the Finish button to proceed Setting a Password After the installation of the Amcrest Surveillance Pro software you will need to set an administrator password This password will be set password for the admin account on the software When a valid password has been entered confirm the...

Page 19: ... the software If you do not wish to have to retype your password every time you log into the system click on the Remember Password checkbox If you wish to exit the software click Exit Main Interface Overview When you first log into the software you will be taken to the main interface of the software ...

Page 20: ... the IP address for your device it is recommended to download the Amcrest IP Config tool To get the Amcrest IP Config tool go to amcrest com downloads and click on the IP Config software link for either PC Windows or Mac OS Launch the IP Config tool and locate the IP address for your device The IP address will be listed in the IP field of the software After locating the IP address in the Amcrest I...

Page 21: ...mera as well as change the port number username and password To update the password remove the default password and type the new password in this field When done click on Save to save the information for the device Setting a Device to a Static IP For security purposes it is highly recommended to set the camera to a static IP address Setting your device to a static IP will ensure the stability and ...

Page 22: ...e device configuration menu under General click on the Network icon to access the network settings for your device In the Network Settings menu in the Mode section click on the Static radio button to set your device to a static IP Click Save and Apply to apply the network settings to your device ...

Page 23: ...vice navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section In the Organizations menu on the far right side of the live view screen double click the device you want to view to load the live feed into the viewer ...

Page 24: ...Function 1 Bit stream information and shortcut operation menu Please refer to the following contents for detailed information Enable disable local record Snapshot Enable disable audio Enable disable bidirectional talk Instant playback Digital zoom Close current window 2 Video window Real time video ...

Page 25: ...list Display device group and the corresponding channel Here you can create a new group and drag a device to it Right click a channel you can select main stream sub stream or quickly go to the device setup interface How to Setup PC NVR PC NVR allows your device to record directly to your computer s hard drive To setup PC NVR on your computer follow the instructions set provided below Note PC NVR i...

Page 26: ...pconfig to access the IPv4 Address for your computer When the IPv4 address for your computer has been located navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu ...

Page 27: ...ompt screen Lastly enter the username and password The username and password will both be admin When complete press Save and Continue to proceed The PC NVR entry will then be added into the Devices menu To enable PC NVR navigate to the Home Page and in the Settings menu click on the PC NVR icon Once the PC NVR tab opens you will find your PC NVR details select Remote Device ...

Page 28: ...nel window will appear select your camera from the Default Group or Custom Group list you ve created The camera will appear in the right screen check the IPCamera check box Click Save How to Setup Storage for PC NVR Recording Access the PC NVR menu and navigate to the Disk Manager tab in the far left corner of the screen ...

Page 29: ...ish to use for recording purposes you may allocate as much space as you have available on the drive within its minimum and maximum allowance Once you ve set a number between the possible storage sizes click Allocate A prompt window will appear to warn you the allocation may take several minutes and the application will restart after completion Click OK to begin the allocation ...

Page 30: ...to a PC NVR and have the camera recording any or all the motion events you have set up internally on the cameras main interface How to Setup Recording The Amcrest Surveillance Pro software allows you the opportunity to set your added device to record on motion or on continuous general recording You can also set recording schedules for your device Storage To begin setting up recording settings for ...

Page 31: ...rd only when a specific alarm is triggered This is designated by a red color in the software MD Alarm MD Alarm combine both motion detection and alarm settings into on specific attribute This field is designated with blue color in the software Smart Smart is set to only apply smart features such as face detection or other intelligent features to trigger recording Amcrest cameras do not currently s...

Page 32: ...in on 00 00 00 23 59 59 Next select which days you would like the schedule to apply with and click Save to continue If you would like the schedule to apply to all days click the All button On the main record menu click on Apply and Save to save the schedule to the software How to View Playback To playback recorded material in the Amcrest Surveillance Pro software navigate back to the Home Page and...

Page 33: ...efault stream will be Main Stream Then select a specified date and time for the file and click on Search The play back controls can now be used to play stop skip to next event control the speed of playback and mute audio If you re viewing more than one camera on the right hand side of the play back controls you will find a channel selection drop down menu to add or remove multiple channels as well...

Page 34: ...face install and run the Amcrest IP Config tool You can download the IP Config software from www amcrest com under the Support tab Apps Software The IP Config tool s interface looks like the below image 4 4 2 Amcrest Blue Iris Blue Iris is professional Windows based surveillance software that allows you to view and record up to 64 IP cameras DVR CCTV based cameras 59 95 Paid License for 64 Cameras...

Page 35: ...rk IP cameras or an analog capture card with DirectShow drivers Recommendations when using many and or HD cameras Intel core i7 with QuickSync for hardware decoding 8GB or more RAM Microsoft Windows 8 1 or 10 64 bit nVIDIA graphics adaptor for efficient screen display 7200 RPM drives and or SSD drive To install the software on your computer click on the Amcrest Blue Iris exe file to launch the ins...

Page 36: ...s the default path click Change It is recommended to leave the default download path when installing the software To continue the installation click Next Select the features you want to install and deselect the features you do not want to install If your OS is 64 bit it is highly recommended to leave this option at 64 bit To continue click Next ...

Page 37: ...To begin installing the software click on the Install button and allow the software to download to your computer When the software has finished downloading click on the Finish button to launch the software ...

Page 38: ...you find the Blue Iris software useful please register and purchase a license To continue the free trial version of this software click Next to continue Amcrest offers two versions of the Blue Iris software Full and Lite The full version 59 95 allows you to use up to 64 cameras with all the added features of Blue Iris The Lite version allows you to use a single camera on the software with all the ...

Page 39: ... When accessing the software make sure to Allow access to all communications blocked by Windows Defender How To Add a Device Into Blue Iris To add a device into the Blue Iris software locate the IP address for your device using the Amcrest IP Config Tool The Amcrest IP Config Tool can be downloaded at the following web page amcerest com downloads In the All Downloads menu click on IP Config Softwa...

Page 40: ...evice navigate to the Blue Iris software and click on the button In the New Camera menu provide a name for your camera This can be a full name and a short name Select which type of camera is being added to the software and enable the options associated with your device Click OK to continue ...

Page 41: ...hen enter the user name and password for your device If this is the first time using your camera the password will be admin Click OK to continue The next screen will be the settings menu for your device In this menu you can set Alerts Schedules PTZ Control General Video Audio and other settings associated with your device Click OK to continue ...

Page 42: ...To view an informative video on how to add an Amcrest device into the Amcrest Blue Iris software please view this informative video https www youtube com watch v RqcfLHANCd8 For more information on the features included in the Blue Iris software visit http blueirissoftware com ...

Page 43: ...in browsers such as Safari 11 may be compatible however would require the user to revert from their current version of Safari to Safari 11 Amcrest has devised ways Mac users can enjoy their Amcrest products on their computers without the hassle of dealing with plugins with software such as Amcrest Blue Iris and Surveillance Pro Conversely MacOS Mojave may be the last operating system to support 32...

Page 44: ...heckbox next to the I accept the terms in the License Agreement checkbox Click Next to continue Choose the type of setup you prefer There are two types of setup Standard and Custom In this case it is recommended to run the standard setup since it is the most common This is selected by default in the wizard To continue click the Next button ...

Page 45: ...hen prompt you to install the software onto your computer Click the Install button to install the browser Allow the browser to install on your computer When it has finished installing click on Finish to launch the browser ...

Page 46: ...loads menu click on IP Config Software to begin the free download Once the download has completed installing locate the IP address associated with the device you would like to view in the browser Enter this IP address into the SeaMonkey web browser to load the web user interface In the web user interface enter the login credentials for your device If this is the first time accessing the device the...

Page 47: ...word used should be between 8 and 32 characters long with a combination of letters and numbers Click Ok when done to log into the web user interface To view your device on the browser you will need to download the plugin To download the plugin click on the Please click here to download and install the plugin prompt in the middle of the screen Click on Save File to being downloading the plugin and ...

Page 48: ...d of your connected device in the web user interface For more information on the web user interface and the features it provides please refer to the user manual for your device User manuals can be found at amcrest com support or on the original listing of your device Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras different plugins may be required...

Page 49: ...ce via a web browser Pale Moon is only compatible with Windows and Linux operating systems however a beta version is coming soon for Mac The browser is a continuation of the former Mozilla Application Suite and is based on the same source code which itself grew out of Netscape Communicator and formed the base of Netscape 6 and Netscape 7 To download Pale Moon on your computer visit https www palem...

Page 50: ...hen prompt you to install the software onto your computer Click the Install button to install the browser Allow the browser to install on your computer When it has finished installing click on Finish to launch the browser ...

Page 51: ...loads menu click on IP Config Software to begin the free download Once the download has completed installing locate the IP address associated with the device you would like to view in the browser Enter this IP address into the Pale Moon web browser to load the web user interface In the web user interface enter the login credentials for your device If this is the first time accessing the device the...

Page 52: ...word used should be between 8 and 32 characters long with a combination of letters and numbers Click Ok when done to log into the web user interface To view your device on the browser you will need to download the plugin To download the plugin click on the Please click here to download and install the plugin prompt in the middle of the screen Click on Save File to being downloading the plugin and ...

Page 53: ...ick on the and click on the webplugin exe file in the download manager The browser will then show the live feed of your connected device in the web user interface For more information on the web user interface and the features it provides please refer to the user manual for your device User manuals can be found at amcrest com support or on the original listing of your device ...

Page 54: ...he higher megapixel camera s plugins will take precedence over the lower megapixel camera s plugin How To Access a Device Using the Google Chrome Extension Web based access for Amcrest device can be utilized in Google Chrome using the Amcrest Web View Chrome App This is an app designed by Amcrest specifically for the use of accessing your device in Chrome without the use of a plugin and is availab...

Page 55: ...s In the All Downloads menu click on IP Config Software to begin the free download Once the download has completed installing locate the IP address associated with the device you would like to view in the browser Enter this IP address into the Chrome web browser to load the web user interface In the web user interface enter the login credentials for your device If this is the first time accessing ...

Page 56: ...sword enter the new password you would like to use in the New Password field and confirm The password used should be between 8 and 32 characters long with a combination of letters and numbers Click Ok when done to log into the web user interface The app will then show the live feed of your connected device in the web user interface ...

Page 57: ...anent solution to the issue but currently we recommend using a previous version of Firefox such as Firefox 49 0 2 For more information on how to revert to Mozilla Firefox 49 0 2 refer to the instructions provided below Reverting to Firefox 49 0 2 To use the Firefox web browser with your device a previous version such as 49 0 2 is recommended You can download the previous version of Firefox by clic...

Page 58: ...ndard setup since it is the most common This is selected by default in the wizard To continue click the Next button The wizard will then prompt you to install the software onto your computer Click the Install button to install the browser When the installation is complete click on the finish button to automatically launch the browser ...

Page 59: ...utomatic updates are applied to the browser If an automatic update were to occur the browser will revert to the most current version of the Firefox web browser which will prevent the use of plugins on your browser To prevent automatic updates from occurring please refer to the following In the web browser click on the settings menu located at the top of the screen Then in the settings menu click o...

Page 60: ...fore accessing your device using Mozilla Firefox ensure you are using the correct version of Firefox As discussed previously later versions of Firefox may prevent the use of plugins which are needed to access your device Verify the Correct Version of Firefox is Being Used To verify the correct version is being used click on the settings menu located at the top of your screen and click on the help ...

Page 61: ...on the browser Accessing the Web User Interface To access the web user interface locate the IP address for your device using the Amcrest IP Config Tool The Amcrest IP Config Tool can be downloaded at the following web page amcerest com downloads In the All Downloads menu click on IP Config Software to begin the free download Once the download has completed installing locate the IP address associat...

Page 62: ...d password will both be admin Click on Login If this is the first time logging into your device you will be prompted to modify the password for your device To modify the password enter the new password you would like to use in the New Password field and confirm The password used should be between 8 and 32 characters long with a combination of letters and numbers Click Ok when done to log into the ...

Page 63: ...ease click here to download and install the plugin prompt in the middle of the screen Click on Save File to being downloading the plugin The webplugin exe file will save to your downloads folder To install the plugin click on the downloads icon and click on the webplugin exe to install the plugin on your computer ...

Page 64: ... IP address for your device into the browser and log into the web user interface with your device s login credentials Click on the Activate MMX icon in the middle of the screen to activate the plugin The browser will then need to run the MMX plugin Click on Allow and Remember to allow the browser to run the MMX plugin ...

Page 65: ...the Web User Interface Using Internet Explorer To access your device using the Google Chrome Extension please refer to the information provided below Locate the IP address for your device using the Amcrest IP Config Tool The Amcrest IP Config Tool can be downloaded at the following web page amcerest com downloads In the All Downloads menu click on IP Config Software to begin the free download Once...

Page 66: ...r device you will be prompted to modify the password for your device To modify the password enter the new password you would like to use in the New Password field and confirm The password used should be between 8 and 32 characters long with a combination of letters and numbers Click Ok when done to log into the web user interface To view your device on the browser you will need to download the plu...

Page 67: ...oad the plugin The browser will then show the live feed of your connected device in the web user interface 4 4 4 Remote Web Access Setup There are two main methods for setting up remote access UPnP DDNS and Port Forwarding ...

Page 68: ... says AmcrestDDNS com 10 Click the UPnP menu item on the left hand menu and click the enable checkbox at the top 11 While in the UPnP menu double click the HTTP port and change both the internal and external HTTP ports to match the number that was used in step 2 12 Uncheck the last 4 checkboxes in the PAT table on the UPnP menu 13 Click apply then exit this menu to go back to the main menu then re...

Page 69: ... Open the port forwarding guide section on the left hand side menu 14 Find the router brand name in the list and click it 15 Find the router model number and click it 16 Click the Default Guide link near the middle of the page 17 This guide will help you take the step necessary to port forward on the router Follow these steps and then return to the camera 18 Login to your camera open the main menu...

Page 70: ...t com or give us a call at 1 888 212 7538 Step by step video tutorials available at http www amcrest com videos 4 6 Web Access Setup AmcrestView com 1 Connect the camera to power and wait 30 seconds for the camera to start up and initialize 2 Using Internet Explorer or Safari go to www AmcrestView com and register an account You will be required to activate your account by e mail double check your...

Page 71: ...erface Click install to download the plugin and then click on the plugin installation file to install the plugin If the browser prompts you to allow the plugin to work on the computer hit Allow to ensure the plugin can run successfully The camera is now successfully set up for live viewing For quick and easy remote access on your PC or Mac please use amcrestcloud com section 4 5 or amcrestview com...

Page 72: ...s button to activate the zone selection function This allows the user to use the mouse to select a zone to zoom in on Snapshot Click this button to take a screenshot of the live feed The picture is saved at the path specified in Setup Camera Video Path Triple Snapshot Click this button to take 1 screenshot per second for 3 seconds The pictures are saved at the path specified in Setup Camera Video ...

Page 73: ...l screen mode Width Height Ratio This button allows the user to change the width height ratio for the live feed The options are Original and Adaptive Original uses the aspect ratio of the stream s set resolution and adaptive fits the feed to the aspect ratio of the monitor display the feed is being viewed on Stream Fluency This button allows the user to change the stream fluency There are 3 option...

Page 74: ...fic date range From here the user can download these videos to their PC 5 Trim Panel This panel allows the user to trim playback video for download By specifying time stamps the user can trim down 6 Recorded Video Panel This panel allows the user to specify what type of video they would like to playback and it also allows the user to select where to start playback from The buttons on the bottom ri...

Page 75: ...bsite At this website amcrestcloud com users can register for new accounts as well as view or modify existing accounts For more information on Amcrest Cloud visit amcrest com support 5 4 Setup The Setup tab allows the user to change different camera settings Below is a screenshot of the setup tab ...

Page 76: ...the camera 3 Menu Tab These tabs open menu options for certain menu items 5 4 1 Camera This menu section allows the user to change different camera settings for video and to manage image profiles 5 4 1 1 Configuration This menu allows the user to configure image profiles for normal day and night usage Below is a screenshot that shows the Configuration tab in the Configuration menu item Below is an...

Page 77: ...f the value is too high For the grey part of the video distortion may occur if the white balance is not accurate Please note the video may not be clear if the value is too low The recommended value ranges from 40 to 60 Sharpness This slider is used to adjust the sharpness of the video The value ranges from 0 to 100 The larger the value is the clearer the edges are and vice versa Note The higher th...

Page 78: ...t setting without sacrificing exposure timing Shutter Priority This setting will maximize the fastest shutter speed and will sacrifice the gain in return Manual This setting lets you select your shutter speed and have the gain adjust automatically Selecting customized range will let you both the shutter speed an adjust the gain manually 3D NR This radio button allows the user to turn the 3D Noise ...

Page 79: ...feature that came out of necessity due to overexposure from strong light sources like headlights or spotlights To reset to default settings click the Reset Defaults button To refresh the screen click on Refresh To save the settings click the Save button 5 4 1 1 4 WB This dropdown box allows the user to select the white balance for the video feed The different options are Auto Sunny Night Outdoor a...

Page 80: ...gs click the Save button 5 4 1 5 Day Night Used to determine when black and white mode is turned on in a dark environment Below is a screenshot of this menu Color always represents picture in color does not use IR or black and white mode Performs poorly in dimly lit areas unless you are using the Starlight series cameras ...

Page 81: ...lt settings click the Reset Defaults button To refresh the screen click on Refresh To save the settings click the Save button 5 4 1 6 Night Vision This menu allows the user to select whether the IR lights for night vision are on or off for the selected profile Below is a screenshot of this menu Profile This dropdown box allows the user to select which profile to modify The 3 options are Day Night ...

Page 82: ...rmal Mode This dropdown box allows the user to select whether to turn the indication light on or off To reset to default settings click the Reset Defaults button To refresh the screen click on Refresh To save the settings click the Save button 5 4 1 8 Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu item Below is an explanation for each of th...

Page 83: ... The system supports H 264 and MJPEG video compression protocols Resolution This dropdown box allows the user to set the resolution The system supports various resolutions and they can be selected from this dropdown list Frame Rate FPS This dropdown box allows the user to select a frame rate Frame rate settings are measured in frames per second FPS and can range from 1f s to 25f s in PAL mode and ...

Page 84: ... the user to select a snapshot mode There are two snapshot modes General Snapshots are taken as scheduled Event Snapshots occur when a motion detection alarm or tampering alarm is triggered Image Size This dropdown box shows the image size By default the screenshot size is the same size as the video feed s resolution Quality This dropdown box allows the user to select image quality Quality is adju...

Page 85: ...sables the feature The Input Channel Title field allows the channel title to be modified For Time the radio button enables or disables the feature Clicking the Display Weekdays checkbox will show the weekday at the end of the timestamp For Text Overlay the radio button enables or disables the feature The Input Text box allows the user to enter multiple lines of text as needed and the Text Alignmen...

Page 86: ...wse button to select a different destination folder The Playback Download field allows the user to select where to save playback video downloads to Click the Browse button to select a different destination folder The Video Clips field allows the user to select where to save video clips to Click the Browse button to select a different destination folder To reset to default settings click the Reset ...

Page 87: ...one Volume This slider allows the user to select the microphone volume The value ranges from 0 to 100 The default value is 50 To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 2 Network This menu section allows the user to change network settings for the camera 5 4 2 1 TCP IP The TCP IP menu item...

Page 88: ...local area network LAN IP Version This dropdown allows the user to select the IP version The two options are IPV4 and IPV6 IP Address This field allows the user to enter a custom IP address Subnet Mask This field allows the user to enter a custom subnet mask Default Gateway This field allows the user to enter a custom default gateway Preferred DNS Server This field allows the user to enter the pre...

Page 89: ...settings tab Below is an explanation of the fields on the Connection settings tab Max Connections This field allows the user to specify the maximum number of users that can be connected to the camera at the same time The maximum number of users the camera can support at one time is 20 TCP Port This field designates the Transmission Control Protocol TCP port number The default value is 37777 UDP Po...

Page 90: ... keep the same IP address thus allowing remote users uninterrupted access to the camera rather than having to request a new IP address to use for remote access anytime a change is made To use this feature users will need to setup an account with a DDNS service The camera supports a variety of DDNS services such as Quick DDNS NO IP DDNS CN99 DDNS and Dyndns DDNS Based on which service is selected d...

Page 91: ...s Add IP MAC This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list Note When accessing the camera externally please add the MAC address of the router on the PC end Remove All This button allows the user to remove all sites from the trusted IP MAC list To reset to default settings click the Reset Defaults button To refresh the page click the Refresh butt...

Page 92: ...s and alarm emails sent by the camera Authentication This dropdown box allows the user to select an encryption type There are two types of email encryption protocols that are available SSL Secure Socket Layer TLS Transport Layer Security Subject This field allows the user to define the subject line of the email that is sent to the receivers Recipients This field allows the user to enter the receiv...

Page 93: ...for each protocol listed below have been remapped by the UPnP protocol o The first column shows the checkboxes to enable the corresponding service on the table o The second column shows the name of the services To edit this double click on the service line item o The third column shows the name of the protocol used by that service To edit this click the pencil button in the modify column for that ...

Page 94: ...ess Trap Address This field allows the user to write in a trap address Trap Port This field allows the user to write in a trap port number The trap port number should not be the same as the SNMP port Note This feature may not be available on all devices To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save butt...

Page 95: ...ings screen Enable This checkbox allows the user to enable Multicast functionality Multicast Address This field allows the user to enter a multicast address Port This field allows the user to enter a multicast port To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 2 10 WiFi The WiFi feature on th...

Page 96: ...Once complete the SSID field will show a green Connected prompt The WiFi camera will now be connected to your WiFi network You can now remove the Ethernet cable from the device Please note the IP address listed in the WiFi Network Information menu will be the IP address used to access your camera wirelessly 5 4 2 11 802 1x 802 1x is an authentication method for connecting to a network Below is a s...

Page 97: ...n Below is an explanation of the fields on the QoS screen Realtime Monitor This field allows the user to enter in a priority value for real time monitoring packets The range is between 0 63 Command This field allows the user to enter in a priority value for command packets The range is between 063 To reset to default settings click the Reset Defaults button To refresh the page click the Refresh bu...

Page 98: ...ection allows the user to change different settings for triggering events 5 4 3 1 Video Detection The video detection menu has two tabs Motion Detect and Video Tamper 5 4 3 1 1 Motion Detect This tab allows the user to modify motion detection settings Below is a screenshot of the Motion Detect tab Below is an explanation of the fields on the Motion Detect tab Enable This checkbox enables motion de...

Page 99: ...an go off a tour can begin a snapshot can be taken or the camera can begin recording o For example if the anti dither time is set to 10 seconds each alarm may last 10 seconds if the local alarm is activated During the process if the system detects another local alarm signal at the fifth second the buzzer tour snapshot record channel functions will begin another 10 seconds while the screen prompt a...

Page 100: ...e save button on the motion detection settings screen otherwise the motion detection zones will not go into effect Clicking the cancel button to leave the motion detection zone and will not save the zone setup Record This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered Record Delay This field specifies in seconds how long the delay between a...

Page 101: ...e button 5 4 3 1 2 Video Tamper This tab allows the user to modify video tamper settings Below is a screenshot of the Video Tamper tab Below is an explanation of the fields on the Video Tamper tab Enable This checkbox enables a video tamper alarm for the camera Schedule Clicking this button opens a weekly schedule that can be used to set times ...

Page 102: ...larm port on the back of the camera when a video tamper alarm is triggered Alarm Delay This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be Send Email This checkbox allows the user to enable the camera to send an email when a video tampering alarm is triggered Snapshot This checkbox allows the user to enable the camera to take a snapshot ...

Page 103: ... the user to adjust sensitivity and threshold settings for audio detection o Sensitivity The higher the sensitivity the more likely that audio will trigger an alarm o Threshold The lower the threshold the more likely that audio will trigger an alarm Schedule Clicking this button opens a weekly schedule that can be used to set times o Click and drag to set audio tampering for certain days of the we...

Page 104: ...video when an audio detection alarm is triggered Record Delay his field specifies in seconds how long the delay between alarm activation and recording should be Send Email This checkbox allows the user to enable the camera to send an email when an audio detection alarm is triggered PTZ This checkbox allows the user to enable PTZ events to be sent from the camera This event can be sent via email al...

Page 105: ...he anti dither time has expired Record This checkbox allows the user to enable the camera to record video when an audio detection alarm is triggered Record Delay his field specifies in seconds how long the delay between alarm activation and recording should be Relay Out This checkbox allows the user to enable the camera to trigger an alarm when an alarm is detected Send Email This checkbox allows ...

Page 106: ...This tab allows the user to set the camera s response to a Network related abnormality Below is a screenshot of the Network tab screen Below is an explanation of the fields on the Network settings tab Event Type This dropdown box allows the user to select which Network abnormality to set event triggers for The 2 options are Disconnection and IP Conflict Enable This checkbox enables the Network abn...

Page 107: ... detected Alarm Delay This field specifies in seconds how long the delay between alarm activation and relay alarm activation should be Send Email This checkbox allows the user to enable the camera to send an email when illegal access is attempted To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 ...

Page 108: ... only footage when an alarm is activated Alarm recording is represented by the color red Video Recording Schedule To specify a video recording range first select the type of recording desired then click and drag on time bar for the desired date To edit multiple days at once drag the cursor further up or down to cover the other days o Setup Clicking this button opens a screen that allows for record...

Page 109: ...napshots when an alarm is activated Alarm recording is represented by the color red Snapshot Recording Schedule To specify a snapshot range first select the type of snapshot desired then click and drag on time bar for the desired date To edit multiple days at once drag the cursor further up or down to cover the other days o Setup Clicking this button opens a screen that allows for snapshot periods...

Page 110: ...t days to designate as holidays Once a day is designated it can be customized to stop recording or snapshots for that day by using the Record and Snapshot checkboxes To refresh the page click the Refresh button To save the settings click the Save button 5 4 4 2 Destination This menu controls where recorded media is stored There are 4 tabs in this menu Path SD Card FTP and NAS 5 4 4 2 1 Path This t...

Page 111: ... SD Card tab Below is an explanation of the fields on the SD Card settings tab Device Name This column designates the name of the SD card that is currently in the camera Status This column designates the status of the SD card Attribute This column designates the read write attributes for the SD card By default this is Read Write Used Capacity Total Capacity This column shows the available memory o...

Page 112: ... field allows the user to specify a remote directory on the FTP to send the recorded media to Emergency Store on SD Card This checkbox allows the camera to store recorded media on the SD card in case the FTP server is unavailable To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 4 2 4 NAS This ta...

Page 113: ... Full This dropdown box allows the user to designate what the camera should do when the disk is full There are 2 options Overwrite or Stop Record Mode This set of radio buttons allows the user to designate the recording mode The options are Auto Manual and Off Record Stream This dropdown box allows the user to specify which stream to record The options are main stream and sub stream To reset to de...

Page 114: ...ed in the camera Video Standard This dropdown box allows the user to select either the NTSC or PAL video standard To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 5 1 2 Date Time This tab is where the user can configure the date and time settings for the camera Below is a screenshot of the Date ...

Page 115: ...uently the camera pings the NTP server to ensure it has the correct time The range is from 0 30 minutes To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 5 2 Manage Users This menu allows the user to change the user accounts on the camera By default the camera only has the admin account which has...

Page 116: ...ed in this field Default Settings Only the IP address user management and other settings can be recovered after reset Factory Default Completely resets the camera to factory default settings No settings can be recovered after the camera has been returned to its factory default settings 5 4 5 4 Import Export This screen allows the user to import or export settings from the camera Below is a screens...

Page 117: ...ave button 5 4 5 6 Upgrade This menu allows the user to upgrade the camera s firmware Below is a screenshot of the Upgrade screen To upgrade the firmware for your camera follow the steps provided below Go to amcrest com firmware subscribe You will be taken to an Amcrest firmware downloads page Search for the model number of your camera and download the latest firmware file Return to the web user i...

Page 118: ...ONVIF version are displayed Also the S N Token ID is displayed here 5 4 6 2 Log This screen is where the camera s activity log is kept Below is a screenshot of the Log screen To view logs for a specific time period modify the start time and end time fields choose the type of event system setting data event record manage users clear log and click search To back up the log click the Backup button To...

Page 119: ...he checkboxes allow the user to narrow down which alarms they want to see in the alarm log Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt Click the Browse button to search for a custom alarm sound to use 5 6 Logout Clicking the logout b...

Page 120: ...Date Time tab Click on PC Sync to sync the date and time Click Save to save and apply the new date and time settings 5 Motion detection does not work Below are a few possible reasons why this may be occurring The motion detection time period may be incorrectly configured Motion detection zone setup is not correctly configured Motion detection sensitivity is too low 6 Web Access isn t working Below...

Page 121: ...es not match any other routes in the routing table and when the default gateway is not available Anti Dither This time value controls how long the alarm signal lasts The values in this field can range from 5 to 600 seconds Based on motion detection a buzzer can go off a tour can begin a snapshot can be taken or the camera can begin recording DDNS Stands for Dynamic Domain Name System DDNS is a met...

Page 122: ... is a protocol used to easily connect devices to the internet Video Tamper Video Tamper refers to any major changes happening to the video feed such as it being blocked out interfered with or disconnected FCC Statement 1 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must acc...

Page 123: ...appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement This equipment complies with IC RSS...

Page 124: ...eneous materials in the parts is above the relevant threshold of the SJ T11363 2006 standard During the environmental friendly use period EFUP period the toxic or hazardous substance or elements contained in products will not leak or mutate so that the use of these substances or elements will not result in any severe environmental pollution any bodily injury or damage to any assets The consumer is...

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