Ambient Cirrus, Quick Start Manual And User Manual, Page: 22 / 33

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Troubleshooting
My forecaster’s display is totally blank
If you see no text or lit segments on the Cirrus screen, the device
has not powered up. Check to make sure that your 5V power
adapter is securely plugged into both the device and the wall.
I see city names but no weather information
This happens until your forecaster receives its first update from our
network. If this continues for more than four hours, try moving
the device to a location with better signal coverage, such as near a
window or on an upper floor.
I see weather info for some cities, but not for others
We send data to the Cirrus in discrete parts, so if the device is only
showing data for some cities or on some areas of the screen, it’s likely
Troubleshooting Guide