5.5 Mobilize engine
Engine can be mobilized through the Amber Connect App or web portal.(Please refer to
App/Portal user manual for more details)
5.5 Speeding alarm
When the car is
moving over a specified average over a specified time period, the device
will send a speeding alert notification on the Amber Connect app or web portal.
6.
Trouble shooting
If you are having trouble with your device please contact Amber support helpline thru
Whatsapp/Twitter/Facebook messenger/Instagram or call your local Amber Connect reseller.
Problems
Causes
Solutions
Device is not
connected
No data on the
phone
Ensure mobile data is enabled on your phone/Sim card
has data to support Amber Connect application.
Low GSM network
in the parked
location
Check sim provider and GSM coverage in the zone
Zero battery
notification
Please check voltage of your vehicle main battery.
If vehicle battery voltage is above 11.7, please contact
Amber Connect Support helpline.
Sim not inserted
Please ensure sim card is inserted as shown in diagram
above.
No data connectivity
on SIM
Please contact sim provider
Improper installation
Ensure power switch is turned on in the device
Weak GSM signal
Remount the device to a new location. (Please refer to
image above)
Summary of Contents for AMB363N
Page 1: ......
