Contact Information.
For communications concerning this Agreement, you may contact
Amazon by writing to Amazon.com, Attn: Legal Department, 1200 12th Avenue South, Suite
1200, Seattle, WA, 98144-2734.
ONE-YEAR LIMITED WARRANTY
This Warranty is provided by Amazon Fulfillment Services, Inc., 1200 12th Ave South, Suite
1200, Seattle, WA 98144-2734, United States, for the Kindle Device (the "Device").
We warrant the Device against defects in materials and workmanship under ordinary consumer
use for one year from the date of original retail purchase. During this warranty period, if a defect
arises in the Device, and you follow the instructions for returning the Device, we will, at our
option and to the extent permitted by law, either (i) repair the Device using either new or
refurbished parts, (ii) replace the Device with a new or refurbished Device, or (iii) refund to you
all or part of the purchase price of the Device.
This limited warranty applies to any repair, replacement part or replacement Device for the
remainder of the original warranty period or for ninety days, whichever period is longer. All
replaced parts and Devices for which a refund is given shall become our property. This limited
warranty applies only to hardware components of the Device that are not subject to accident,
misuse, neglect, fire or other external causes, alterations, repair, or commercial use.
Instructions.
Please contact Customer Service for specific instructions about how to obtain
warranty service for your Device:
email: [email protected]
phone: within the U.S.: 1-866-321-8851 (toll free)
outside the U.S.: 1-206-266-0927 (charges will apply)
In general, you will need to deliver your Device in either its original packaging or in equally
protective packaging to the address specified by Customer Service. Before you deliver your
Device for warranty service, it is your responsibility to back up any data, software, or other
materials you may have stored or preserved on your Device. It is possible that such data,
software or other materials will be lost or reformatted during service, and we will not be
responsible for any such damage or loss.
Limitations.
TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND
REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY
DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION
