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Amana RS3100007, Service Manual

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Amana RS3100007 Service Manual Download Page 8

Component Testing Information

!

WARNING

To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless
testing requires it.

RS3100007   Rev. 0

8

Illustration

Component

Test Procedure

Results

1

2

3

Pressure switch

Do not disconnect the pressure
hose from pressure switch to
perform measurements.
Measure resistance across the
following terminals on the pressure
switch:

Terminal 1 to 2
Terminal 1 to 3

Refer to wiring diagram/schematic for
correct contacts.

Continuity (no pressure)
Continuity (pressure)

Motor

Three types of motors

One speed
Two speed
Three speed

See following section “Internal Motor
Diagram and Schematic” for correct
wiring contacts.

Drain pump

Verify drain pump is not clogged or
damaged.

Remove clog and verify proper operation.

Replace drain pump if damaged.

Brake pad

If washtub does not stop spinning
within seven second after opening
loading door (no load).

If brake pads makes noises.

Replace all three brake pads.

Apply a thin layer of silicone on pads, see
Service Bulletin “ASQ

−

213

−

B“

Transmission
assembly

Two type of transmissions:
   640 rpm
   710 rpm

Externally identical, must be identified by
part number.

If transmission locks-up during agitate cyle,
replace.

Drive belt

Two type of drive belts:
   640 rpm
   710 rpm

There are two different types of
pulley sizes as well.

Refer to “Parts Manual”, to verify which
drive belt and pulley is required.

Lid switch

−

SPST

Disconnect wire terminals from
switch.
  Test terminals with switch closed.
  Test terminals with switch open.

Continuity

>1 

Ω

Infinite

1 M

Ω

Summary of Contents for RS3100007

Page 1: ...ied appliance technicians only Amana does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person This Base Manual covers new double front panel series Top Load Wash Machines Refer to individual Technical Sheet for specific information on models ...

Page 2: ...ing from outer tub 16 Disassembly Procedures Control Hood Assembly 17 Control Hood End Panels 17 Electronic Control 17 Timer 17 Temperature and Speed Switch 18 Pressure Switch 19 Rocker Switch 19 Graphic Panel 19 Loading Door 19 Agitator 20 Agitator Drive Bell and Seal Assembly 20 Installing Drive Bell 21 Service Access Panel 22 Front Panel 22 Motor and Mounting Bracket 22 Pump and Belt Removal 23...

Page 3: ...ty damage from improper service procedures If performing service on your own product assume responsibility for any personal injury or property damage which may result To locate an authorized servicer please consult your telephone book or the dealer from whom you purchased this product For further assistance please contact CONSUMER AFFAIRS DEPT OR 1 319 622 5511 or 1 800 843 0304 AMANA APPLIANCES I...

Page 4: ...e plug not the cord Install the washer according to the Installation Instructions All connections for water drain electrical power and grounding must comply with local codes and be made by licensed personnel when required Do not do it yourself unless you know how To reduce the risk of fire clothes which have traces of any flammable substances such as vegetable oil cooking oil machine oil flammable...

Page 5: ...ger slot must be neutral and the small slot must be hot live Mispolarized The outlet is miswired so that the larger slot is hot live and the smaller slot is neutral Grounded This means the round hole connection is con nected to earth ground through a connection to the main power panel Ungrounded The round hole connection is not complete to earth ground and or the main power panel Grounding Instruc...

Page 6: ...ley After the wash agitation is completed the timer advances into the first spin During spin the motor reverses turning in a clockwise direction to spin the water out of the washtub The combination of water washtub and load weight cause the drive belt tension on the idler side of the belt to overtake the idler spring pressure allowing the belt to slack on the opposite side This reduces the belt to...

Page 7: ...ure switch Disconnect wires from component to properly measure the resistance of the component Place switch in the following positions and measure across the terminals below Hot Cold L1 2 Warm Warm L1 1 L1 2 L2 2 L2 1 L2 L1 1 2 Warm Cold L1 1 L1 2 1 2 Cold Cold L1 1 1 Ω 1 Ω 1 Ω 1 Ω L1 L2 2 C Speed switch Disconnect wires from component to properly measure the resistance of the component Place swit...

Page 8: ...ect wiring contacts Drain pump Verify drain pump is not clogged or damaged Remove clog and verify proper operation Replace drain pump if damaged Brake pad If washtub does not stop spinning within seven second after opening loading door no load If brake pads makes noises Replace all three brake pads Apply a thin layer of silicone on pads see Service Bulletin ASQ 213 B Transmission assembly Two type...

Page 9: ...ury or death disconnect power to washer before servicing unless testing requires it RS3100007 Rev 0 9 R W BR BU Y P White Blue Yellow Red Brown R Wire harness connection block RUN START G Y BU BR W R Overload protector Aux Yellow Yellow Brown White Blue Red 4P M Motor Assembly one speed motor ...

Page 10: ...th disconnect power to washer before servicing unless testing requires it RS3100007 Rev 0 10 R P Y BU BR W Wire harness connection block White Brown Blue Yellow Violet Red G Y BU BR W R P RUN START Red Blue Yellow Brown White 4P M 6P M Aux Overload protector Yellow Violet Motor Assembly two speed motor ...

Page 11: ...death disconnect power to washer before servicing unless testing requires it RS3100007 Rev 0 11 G W BK BU BK W V Y OR R Black Blue White Black Yellow White START RUN R W Y V G OR BU BLU W OR W V WHITE YEL AUX 4P MAIN 8P MAIN 6P MAIN PROT W H T BLK B L K W BK BK PLUG Motor Assembly three speed motor ...

Page 12: ... failed Failed electronic control Test electronic control and replace if failed Broken loose shorted or incorrect wiring Refer to appropriate wiring diagram 2 No cold water Possible Cause Result Cold water supply faucet is closed Open faucet Kinked hot water inlet hose Straighten or replace hose Clogged mixing valve screens or screens in inlet hose closes to supply faucet Disconnect inlet hose and...

Page 13: ...ding door is open Close loading door Loading door MUST be closed anytime the washer is set to agitate or spin Washer will not fill Timer pauses until pressure switch is satisfied Verify washer is not siphoning during rinse cycle Install No 526P3 Siphon Break Kit Failed timer Test timer and replace if failed Broken loose shorted or incorrect wiring Refer to appropriate wiring diagram 6 Motor does n...

Page 14: ...supply voltage 8 No agitation Possible Cause Result Failed timer Timer is designed to pause SOAK during DELICATE cycle Test timer and replace if failed Failed pressure switch Test switch and replace if failed Loose or broken drive belt Adjust or replace drive belt Failed transmission assembly Replace failed transmission assembly Sheared motor pulley roll pin Remove drive motor and replace roll pin...

Page 15: ...iled Broken loose shorted or incorrect wiring Refer to appropriate wiring diagram 11 Constant spin Possible Cause Result Washtub does not stop spinning within seven seconds after loading door is open Replace brake pads Tighten Helix Bolt if loose Excessive wear on brake pads or missing brake pads Replace brake pads Failed timer Test timer and replace if failed Failed electronic control Test electr...

Page 16: ...er leveling Unbalance load in the tub Stop washer redistribute load and restart the washer Broken or disconnected centering springs Connect or replace centering springs Washer is installed on weak spongy carpeted or built up floor Relocate washer or support floor to eliminate weak or spongy condition Loose or damaged leveling legs Tighten or replace leveling legs Damage base wash was dropped Repla...

Page 17: ...control 3 Remove screws securing electronic control to control mounting plate 4 Reverse procedure to reassemble NOTE When removing or installing an electronic control handle control board by the edges to prevent damaging control NOTE See appropriate wiring diagram when rewiring components Timer 1 Loosen control hood assembly see Control Hood Assembly procedure steps 1 and 2 2 Remove timer knob fro...

Page 18: ...oosen control hood assembly see Control Hood Assembly procedure steps 1 and 2 2 Slide a soft cloth under the knob wrapping the entire knob and pull gently away from the control panel 3 Disconnect wires from switch terminals 4 From the front press inward on black plastic tabs next to the switch shaft and rotate switch to release switch from control hood mounting plate 5 Reverse procedure to reassem...

Page 19: ...ic Panel 1 Remove all knobs from switches 2 Loosen control hood assembly see Control Hood Assembly procedure steps 1 and 2 3 Disconnect wires from components and carefully remove components from control hood assembly see component removal procedure listed earlier 4 Remove screws securing top cover to control mounting plate and remove top cover 5 Remove screws securing end panels each side and remo...

Page 20: ...n underside of agitator line up with large slots on drive bell 5 A sharp blow on top of agitator with the palm of your hand will force agitator down onto drive bell allowing fingers on underside of agitator to lock under bottom edge of drive bell NOTE Do not push agitator onto drive bell any further than necessary Agitator Drive Bell and Seal Assembly NOTE If water is present in washtub remove wat...

Page 21: ...b shoulder Top of seal Apply 36765P grease Bottom seal flange Installing Drive Bell 1 Position new drive bell over transmission output shaft Rotate drive bell until splines in drive bell line up with splines on transmission output shaft 2 Screw 7 16 bolt into transmission output shaft until it bottoms out 3 Using a wrench or socket tighten bolt CLOCKWISE to force drive bell down onto transmission ...

Page 22: ...ing clips located on bottom flange of the cabinet top 1 Remove screws securing bottom of front panel 2 Lift the bottom of front panel outward to release the spring clips and set panel aside 3 Reverse procedure to reassemble Panel Locators Remove screws securing panel locators to side flanges of front panel Brace Remove brace from front panel by swinging one end towards bottom of front panel and re...

Page 23: ...or proper belt part number 1 Remove any corrosion or foreign material from motor shaft 2 Apply a thin film of No 03637P lubricant to the end and sides of motor shaft NOTE This lubricant helps keep moisture out of the hub area and prevents corrosion 3 Align belt on motor pulley and tension pulley as illustrated Pump mounting screws Pump assembly Pump legs Motor embosses Rear pump leg Motor shaft Mo...

Page 24: ... reassembling 2 Remove nut washer and bolt securing idler lever and pulley to motor mounting bracket 3 Apply a light film of No 03637P Lubricant to area of idler lever that makes contact with motor mounting bracket NOTE DO NOT OVER LUBRICATE Excess lubricant can be thrown into pivot dome area during normal washer operation Any lubricant on the pivot dome base or friction ring will affect washer op...

Page 25: ...g components 8 Lift cabinet top off washer and set along side the washer cabinet on a protective padding NOTE DO NOT lay cabinet top flat because it will damage the door switch lever 9 Reverse procedure to reassemble Door Switch 1 Remove front panel see Front Panel procedure 2 Remove screws securing cabinet top 3 Tape loading door closed and lift cabinet top to a vertical position by hinging it on...

Page 26: ... cabinet top open to gain access 5 Loosen and remove hose clamp and fill hose from outer tub cover 6 Remove tub cover see Tub Cover and Gasket procedure steps 1 through 2 7 Remove bolts and washers securing washtub to hub 8 Lift washtub and balance ring out of outer tub NOTE When removing washtub and balance ring DO NOT lift up on balance ring damage may occur Grasp top flange of washtub and remov...

Page 27: ...curing brake pads and brake assembly to weldment assembly Remove brake assembly and pads off bottom of weldment assembly NOTE When reinstalling brake assembly replace all three brake pads DO NOT replace worn pads only Apply a small amount of No 26594P Silicone Lubricant to both sides of each brake pad where it will contact brake assembly DO NOT OVER LUBRICATE Excess lubricant can be thrown into pi...

Page 28: ...dition will persist until lubricant is removed 5 After brake is installed put washer through the following check to verify brake is operating properly a Turn off electrical power to washer b Turn drive pulley one complete revolution in agitation direction then push drive pulley up against brake c Check for a 030 76 mm minimum gap between drive pulley and helix ramp surfaces NOTE If gap is less tha...

Page 29: ...ey will be contacting upper and lower bearings Carefully lower transmission through upper bearing DO NOT DROP OR LOWER TRANSMISSION ASSEMBLY INTO POSITION TOO HARD This can cause bearing to move which will cause vibration noise wear or no spin Upper Bearing Assembly 1 Remove transmission assembly see Disassembly of Transmission Assembly procedure 2 Remove screws securing each support leg to outer ...

Page 30: ...A 1 RS3100007 Rev 0 Appendix A ...

Page 31: ...foam shipping brace grasp bottom of brace and pull up to remove Installation Instructions Top Loading Washer Keep instructions for future reference Be sure manual stays with washer 1 2 NOTE Save shipping plug and shipping brace reinstall whenever washer is moved more than 4 feet Do not lift or move washer without shipping materials in place To remove the shipping plug from the washer step on the c...

Page 32: ...nnecting hoses to water supply turn on faucets and flush lines for approximately 2 minutes to remove foreign matter that could clog filter screens in water mixing valve or fill hoses 3 4 HOT COLD Hoses Screen Filters Faucets HOT COLD Tightly push one screened filter washer onto remaining end of each water fill hose Attach water hoses to HOT and COLD faucets BE SURE HOT WATER HOSE IS CONNECTED TO H...

Page 33: ...ly tilt washer forward on front legs and lower into place to correctly set rear self leveling legs Check that washer is level front to back and side to side WASHER MUST NOT ROCK 5 2 Level Rear Legs Rubber foot pad 1 Level Front Legs Lock nut Leveling foot CLEAN TUB AND RUN THROUGH ONE WASH CYCLE WITHOUT CLOTHES CONNECT POWER CORD TO ELECTRICITY See Installation Requirements section Plug washer int...

Page 34: ... 2 water fill hoses 4 rubber leveling foot pads beaded tie down strap Tools Parts Supplied In shipping brace Run through a cycle before washing clothes Set to 140 F Remove and store shipping plug and brace Connect power cord to electricity Secure drain hose Connect water fill hoses to washer Connect water fill hoses to faucets Position washer Level front and rear legs ...

Page 35: ...a qualified electrician if you are not sure this appliance is properly grounded DO NOT ground to gas line DO NOT ground to cold water pipe if pipe is interrupted by plastic non metallic gaskets or other insulating non conducting materials DO NOT modify plug on power cord If plug does not fit electrical outlet have proper outlet installed by qualified electrician DO NOT have a fuse in the neutral o...

Page 36: ...oximately 69 long Refer to serial plate for specific requirements Wiring diagram is located in control hood Water Supply Faucets Water supply faucets must fit standard 3 4 19 05 mm female garden hose couplings Do not use slip on or clamp on connections NOTE Water supply faucets should be easily accessible and turned off before extended periods of non use Water Pressure Static pressure measured at ...

Page 37: ...B 1 RS3100007 Rev 0 Appendix B ...

Page 38: ...er Keep instructions for future reference Be sure manual stays with washer Contents Important Safety Information B 4 Starting the Wash B 5 Cycles B 7 Dispensers B 8 Features Hints and Care B 9 Moving and Storage B 10 Trouble Shooting B 11 Warranty B 13 ...

Page 39: ...ress _________________________________ Dealer Phone ___________________________________ Keep this manual and your sales receipt together in a safe place for future reference or if warranty service is required For answers to questions or to locate an authorized servicer call 1 800 NAT LSVC 1 800 628 5782 inside USA or 319 622 5511 outside USA Warranty service must be performed by an authorized serv...

Page 40: ... explode 5 Do not store or use gasoline or other flammable vapors and liquids near this or any other appliance 6 Do not allow children to play on or in washer Close supervision of children is necessary when washer is used near children a safety rule for all appliances 7 Before washer is removed from service or discarded remove door to washing compartment 8 Do not reach into washer if wash tub is m...

Page 41: ...hat use the least energy 3 Select LOAD SIZE WATER LEVEL Variable control allows you to select the most appropriate setting for each wash load Do not fill above top row of holes in tub with clothes Use Water Level chart below to determine setting IMPORTANT Do not hold knob at RESET for extended periods or washer flooding may result If These Controls are Different from Yours These controls are inten...

Page 42: ...eople with detergent sensitive skin It provides a second rinse to more completely remove laundry additives suds and perfumes in REGULAR PERMANENT PRESS KNITS and DELICATE cycles To select set switch to ON Set switch to OFF if not desired EXTRA RINSE adds 10 15 minutes to total cycle time EXTRA SPIN some models should be used when washing heavier items like towels that retain water The extra spin e...

Page 43: ...SOAK SOME MODELS Use for heavily soiled or stained items Washtub fills with water pauses approximately 12 minutes for soaking and spins water out to complete cycle HAND WASH SOME MODELS Use for fine fabrics normally washed by hand To protect fragile fabrics washer speed automatically runs at Gentle Slow regardless of position of speed selector switch If These Controls are Different from Yours Thes...

Page 44: ...r Ivory soap and wash garment as usual For best softener performance set water level to medium or higher 3 Clean softener dispenser after each use Remove dispenser housing from agitator by squeezing lower part of dispenser and pulling up on housing while tilting slightly to expose dispenser cup Rinse dispenser housing and cup in hot soapy water Clean funnel shape in top of agitator and inside of a...

Page 45: ... should not be used for removing garment stains Some stain removers such as rust remover may damage cabinet finish Do not use scouring pads or abrasive cleansers Do not lay sharp or rough objects on or against washer Finish could be damaged Remove pins buckles or other sharp objects from clothes to prevent scratching interior parts Leave lid open after use to allow inside of washer to dry and to h...

Page 46: ...r 1 2 minutes to drain water Some antifreeze will also be lost If you have a septic system contact antifreeze manufacturer and make sure it will not harm system 5 Push in cycle selector knob to stop washer Dry inner wash tub disconnect electrical plug and close washer lid If moving washer disconnect drain hose Move and store washer ONLY in upright position To remove antifreeze after storage run wa...

Page 47: ...lug not removed during installation See Installation Instructions for details on removing shipping plug Water splashing or slapping noise Spray rinse Normal operation Washer sprays water inside tub while running at high speed during rinse and spin Whistling or whirling noise Drum spinning without clothes Normal operation Holes in the tub can cause this sound OPERATION Washer does not start Electri...

Page 48: ...erature set too low water heater too far from washer Use candy meat thermometer to measure hot water temperature at nearby faucet Water temperature should be at least 140 F 60 C Adjust water heater as necessary Hot water being used elsewhere in house Avoid using hot water elsewhere before or during washer use or there may not be enough hot water for proper cleaning If problem continues enlarge cap...

Page 49: ...remium service charges if the servicer is requested to perform service in addition to normal service or outside normal service hours or area Adjustments after the first year Damage to clothing Repairs resulting from the following Improper installation or maintenance Any modification alteration or adjustment not authorized by Amana Accident misuse abuse fire flood or acts of nature Connections to i...

Page 50: ...C 1 RS3100007 Rev 0 Appendix C ...

Page 51: ... Contents Important Safety Information C 3 Product Registration and Service C 4 Before You Install C 5 Installation Instructions C 7 Helpful Hints and Features C 9 Care and Cleaning C 10 Operating Instructions C 11 Troubleshooting Before Calling Service C 13 Warranty C 15 Installer Checklist C 17 Owner s Manual ...

Page 52: ...is manual are not meant to cover all possible conditions and situations that may occur Common sense caution and care must be exercised when installing maintaining or operating washer Always contact your dealer distributor service agent or manufacturer about problems or conditions you do not understand Important Safety Information WARNING To reduce risk of fire electric shock serious injury or deat...

Page 53: ...e must be performed by an authorized servicer Amana Appliances also recommends contacting an authorized servicer if service is required after warranty expires Asure Extended Service Plan Amana Appliances offers long term service protection for this new washer Asure Extended Service Plan covering functional parts labor and travel charges is specially designed to supplement a strong warranty Call 1 ...

Page 54: ...and 3 prong grounding plug Refer to serial plate for specific requirements Wiring diagram is located in control hood WARNING To avoid risk of personal injury or death due to electrical shock Observe all local codes and ordinances Disconnect electrical power to unit before servicing Ground appliance properly Check with a qualified electrician if you are not sure this appliance is properly grounded ...

Page 55: ...ation below 36 91 44 cm install Siphon Break Kit part 562P3 Location Install washer on a solid floor Wood floor constructions may sometimes need to be reinforced to minimize vibration from unbalanced loads Carpet and soft tile surfaces also contribute to vibration and or tendency for washer to move slightly during spin cycle Never install washer on a platform or weak support structure DO NOT insta...

Page 56: ...O FAUCETS Before connecting hoses to water supply turn on faucets and flush lines for approximately 2 minutes to remove foreign matter that could clog filter screens in water mixing valve or fill hoses Tightly push one screened filter washer onto remaining end of each water fill hose Attach water hoses to HOT and COLD faucets BE SURE HOT WATER HOSE IS CONNECTED TO HOT WATER FAUCET Tighten hose con...

Page 57: ...orward on front legs and lower into place to correctly set rear self leveling legs WASHER MUST NOT ROCK CONNECT POWER CORD TO ELECTRICITY See Electrical Requirements on page 4 Plug washer into 3 prong grounded outlet BEFORE FIRST USE TO WASH CLOTHES add water and detergent to washtub Run through one wash cycle To prevent damage to pump add at least 1 quart of water to tub before first use Pump sea...

Page 58: ...TER LEVEL Ex Large 3 4 Full Medium 1 2 3 4 Full Small 1 2 Full 3 Select WASH RINSE temperature Always follow garment manufacturer s care labels for each fabric See chart below WASH RINSE TYPE OF CLOTHING Hot Cold Sturdy whites and colorfast items Work clothes Soiled items Diapers Warm Warm Delicate or colorfast items Warm Cold Moderately soiled permanent press Silks woolens nylon acrylic Rinsing o...

Page 59: ...r is recom mended for more complete cleaning so items can move freely More water also helps reduce fabric wear Operating Instructions and wrinkling To protect delicate fabrics washer speed automatically runs at Gentle Slow regardless of posi tion of speed selector switch Soak Use for heavily soiled or stained items Washtub fills with water pauses approximately 12 minutes for soaking and spins wate...

Page 60: ...softener at proper time during rinse cycle To use dispenser follow these steps 1 Pour liquid fabric softener into dispenser using amount recommended on package 2 Add water up to fill level but do not exceed tip of fill arrow indicator FABRIC SOFTENER MUST BE DILUTED FOR USE Do not stop washer during first spin or dispenser will empty too soon Never pour fabric softener directly onto clothes or spo...

Page 61: ...inet as needed If detergent bleach or other washing products are spilled on cabinet wipe immediately Some products will cause permanent damage if spilled on cabinet Top of washer should not be used for removing garment stains Some stain removers such as rust remover may damage cabinet finish Do not use scouring pads or abrasive cleansers Do not lay sharp or rough objects on or against washer Finis...

Page 62: ...ide tub while running at high speed during rinse and spin OPERATION Washer does not start Electrical power cord may not be plugged in or connection may be loose Make sure plug from power cord fits tightly into wall outlet Fuse blown circuit breaker tripped or power outage occurred Replace fuse or reset circuit breaker Do NOT increase fuse capacity Call qualified electrician to correct circuit over...

Page 63: ...ter heater temperature set too low water heater too far from washer Use candy meat thermometer to measure hot water temperature at nearby faucet Water temperature should be at least 140 F 60 C Adjust water heater as necessary Hot water being used elsewhere in house Avoid using hot water elsewhere before or during washer use or there may not be enough hot water for proper cleaning If problem contin...

Page 64: ... washer disconnect drain hose Move and store washer ONLY in upright position To remove antifreeze after storage run washer through a complete cycle using cup of detergent DO NOT ADD CLOTHES TO CYCLE METHOD 2 1 Push in cycle selector knob and turn to SPIN Run through complete spin cycle to remove excess water 2 When spin cycle is complete push in cycle selector knob to stop washer 3 Turn off water ...

Page 65: ...red by this warranty Service must be performed by an authorized Amana service Adjustments covered during the first year only WARRANTY IS VOID IF Serial plate is defaced Product has defect or damage due to product alteration connection to an improper electrical supply shipping and handling accident fire floods lightning or other conditions beyond the control of Amana Product is improperly installed...

Page 66: ...er fill hoses to washer 2 Connect water fill hoses to faucets 3 Secure drain hose to drain 4 Position and level washer 5 Connect power cord to electricity 6 Before first use to wash clothes add water and detergent to tub Pull out timer knob to start Run through one wash cycle and check for leaks 7 Part No 40068301 Printed in USA 6 99 1999 Amana Appliances Amana Iowa 52204 www amana com HOT COLD HO...

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