18
Problem
Solution
W ater droplets form on inside of
refrigerator.
•
It is normal during high humidity periods or if doors have been opened
frequently.
•
W rap food tightly and wipe off damp containers prior to storing in the
refrigerator to avoid moisture accumulation.
W ater droplets form on outside
of refrigerator.
•
Check door seals for proper seal. Gaskets should seal tightly to cabinet.
•
It is normal during high humidity periods or if doors have been opened
frequently.
Chiller Fresh™ System or
crisper drawer does not close
freely (some models).
•
Check for a package that may prevent drawer from closing properly.
•
Confirm drawer is in proper position.
•
Clean drawer channels with warm, soapy water. Rinse and dry thoroughly.
•
Apply a thin layer of petroleum jelly to drawer channels.
•
Confirm refrigerator is level.
Refrigerator has an odor.
•
See “Odor Removal” instructions in “Care and Cleaning” section.
Refrigerator makes unfamiliar
sounds or seems too loud.
•
It may be normal. See “Normal Operating Sounds” section.
Ice cubes have an odor.
•
See “Odor Removal” instructions in “Care and Cleaning” section.
•
Ice maker was recently installed. Discard first few batches of ice to avoid
discolored or off-flavored ice.
•
Food has not been wrapped tightly in either refrigerator or freezer
compartment. Rewrap foods since odors may migrate to the ice if food is not
wrapped properly.
•
Discard ice and clean ice bucket or trays more frequently. Ice cubes are
porous and absorb odors easily.
•
W ater supply contains minerals such as sulfur. In some situations a filter may
need to be installed to eliminate taste and odor problems.
Ice cubes stick together or
“shrink”.
•
Empty ice cube bucket or trays more frequently. If used infrequently, ice cubes
may stick together or shrink.
Ice maker is not producing ice.
•
W ater pressure may be to low or high. Ice maker requires a water pressure of
20-100 psi to function properly.
•
Confirm ice maker arm is down. See “Automatic Ice Maker” section.
•
Confirm household water supply is reaching water valve. Make sure the water
valve shut off is fully turned on.
•
Piercing type or
3
/
16
” saddle valve was used for hookup. Both reduce water flow
and may become clogged with time. Replace these valves with correct type of
saddle valve requiring ¼” hole to be drilled in water supply pipe prior to valve
attachment.
•
Confirm ice maker wiring harness is inserted completely in proper holes.
•
Check for kinks in copper or plastic tubing. Remove kinks or replace tubing.
•
Check electrical connections to water valve coil and connector block on
refrigerator cabinet.
•
If a water filter has been installed on the water line outside the refrigerator,
check the filter for clogs or improper installation of the filter.
Ice maker is not producing
enough ice.
•
Ice maker has just recently been installed or a large amount of ice has just
been used. W ait 24 hours for ice production to begin and for ice maker to
restock after emptied.
•
Confirm household water supply is reaching water valve. Make sure the water
valve shut off is fully turned on.
•
Piercing type or
3
/
16
” saddle valve was used for hookup. Both reduce water flow
and may become clogged with time. Replace these valves with correct type of
saddle valve requiring ¼” hole to be drilled in water supply pipe prior to valve
attachment.
•
Check for kinks in copper or plastic tubing. Remove kinks or replace tubing
•
Confirm freezer section is operating at proper temperature and that freezer is,
at least, half-full. Freezer must be cold enough to produce ice. See ‘Setting
Controls” section.
Ice forms in inlet tube to ice
maker.
•
Check water pressure. Low water pressure causes valves to leak.
•
Piercing type or
3
/
16
” saddle valve was used for hookup. Both reduce water flow
and may become clogged with time. Replace these valves with correct type of
saddle valve requiring ¼” hole to be drilled in water supply pipe prior to valve
attachment.
