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February 1998
Ice Maker Troubleshooting Chart
3:00 Ejector Position
Contaminated
Replace module
Jammed cubes
Notice size and density of cubes
Un-jam cubes
Refrigerator or ice maker not level
Level refrigerator or ice maker
No power to ice maker
Determine discontinuity by tracing power
Excessive water-fill volume
Adjust module screw, lower water pressure, or
replace water valve
Cubes falling back into mold during
ejection
Replace fill cup
Check fill tube assemby
4:00 Ejector Position
Contaminated
Replace mold and heater assembly
Apply alumilastic
Thermostat out of calibration
Replace thermostat
Apply alumilastic
Open heater circuit
Motor should oscillate
Replace mold and heater assembly
Apply alumilastic
Little or no alumilastic on thermostat
Apply alumilastic to thermostat
Heater not staked in mold
Replace mold and heater assembly
Apply alumilastic
Broken locking tabs on vertical cam
Replace module
6:00 Ejector Position
Contaminated
Replace mold and heater assembly
Apply alumilastic
Insufficient water to ice maker,
small or hollow cubes
Refer to “Hollow Ice Cubes”
7:30 Ejector Position
Contaminated
Motor will not oscillate
Replace module
Shut-off arm stuck in ice or
obstructed
Remove obstruction
Replace module
Cubes not formed properly
Un-Jam
Check fill cup and fill tube assembly
9:00 Ejector Position
Contaminated
Replace module
Cube frozen to fill cup or mold
Un-jam
Replace fill cup and module