background image

23

TROUBLESHOOTING

b4

E

_b

4

B

Low

er

 M

ot

or T

rip

or

 Lo

st

 Ro

to

r

(M

OT

OR

 T

R

IP

S

)

Bl

ow

er

 M

oto

r -

C

urre

nt

 T

rip

 (o

r) Los

R

ot

or

  

• 

F

an/

m

ot

or 

obs

tr

uc

tio

n o

r a

bno

rm

al

 m

ot

or 

loadi

ng

  •

 P

ow

er

 in

te

rr

upt

ion (l

ow

 v

ol

tag

e) 

  •

 H

igh l

oad

ing c

on

di

tio

ns

bl

oc

ke

fil

ters

  

• 

B

loc

kage

 in

 t

he

 ai

rfl

ow

 (

duc

tw

or

k)

  or

 du

ct

w

or

k u

nde

rs

iz

ed

b6

E

_b

6

V

ol

tage

 or

 T

em

pera

tur

e T

rip

 

(M

OT

OR

 V

O

LT

S

)

  

• 

B

low

er

 m

ot

or s

top

s f

or

 ov

er

/u

nder

 

vo

ltage

  •

 Bo

w

er

 m

oto

st

op

s d

ue

 t

PC

ov

er heat

in

g

  •

 H

igh A

C

 li

ne

 v

ol

ta

ge t

o I

D

 bl

ow

er

  •

 Low

 A

C

 li

ne

 v

ol

ta

ge t

o I

D

 bl

ow

er

  •

 H

igh am

bi

en

te

m

per

at

ur

es

  •

 In

co

rre

ct

 w

iri

ng

  

• 

F

an/

m

ot

or 

obs

tr

uc

tio

n o

r b

loc

kage

 in

 t

he

 ai

rfl

ow

b7

E

_b

7

In

co

m

pl

ete

 P

ar

am

ete

rs

S

en

t to

 M

oto

r

(M

O

TO

R

 PAR

AM

S)

ID

 bl

ow

er

 m

ot

or 

doe

s no

t h

av

re

qu

ired

 pa

ra

m

et

er

s t

o f

unc

tion

.

  

• 

W

ro

ng 

/ n

o s

har

ed 

dat

a o

n t

he 

net

w

ork

  

• 

Loc

ke

d m

ot

or r

ot

or c

ond

iti

on

b9

E

_b

9

No Di

sp

la

y

Low

 Indoo

A

irf

lo

w

 

(w

ith

out

 E

lec

tr

ic

 H

eat

 m

ode

)

  •

 F

an/

m

ot

or obs

tr

uc

tio

or

 b

loc

ked f

ilt

er

s

  •

 R

es

tri

ct

iv

du

ct

w

ork

 or duc

tw

or

unde

rs

iz

ed

  •

 W

iri

ng

 di

sc

on

ne

ct

ed

  •

 W

ro

ng out

doo

r/

in

doo

co

m

bi

na

tio

n

  

• 

ID

 m

oto

r f

ai

lu

re

9b

E_

9b

LO

W

 ID

 AI

R

 EH

 MO

D

E

Low

 Indoo

A

irf

lo

w

(w

ith

 E

lec

tr

ic

 H

eat

 m

ode

)

  •

 F

an/

m

ot

or obs

tr

uc

tio

or

 b

loc

ked f

ilt

er

s

  •

 R

es

tri

ct

iv

du

ct

w

ork

 or duc

tw

or

unde

rs

iz

ed

  

• 

ID

 m

oto

r f

ai

lu

re

  •

 W

iri

ng

 di

sc

on

ne

ct

ed

70

E_

70

EEV O

PEN

 C

K

T

EEV d

isc

on

ne

ct

io

de

te

cte

d

  

• 

In

do

or

 EEV c

oi

l n

ot

 co

nn

ec

te

d

  

• 

In

co

rre

ct

 w

iri

ng

 t

o E

E

V

73

E

_73

LI

TE

M

P

 F

LT

Li

qu

id s

ide 

th

er

m

is

tor

 ab

nor

m

al

ity

  

• 

Ope

n (

or)

 s

hort

 c

irc

ui

t of

 t

he

 li

qu

id t

her

m

is

tor 

(X

5A

)

  

• 

Li

qu

id

 t

her

m

is

tor

 re

adi

ng

 in

co

rr

ec

t o

r v

al

ues

 o

ut

si

de 

th

e no

rm

al

 r

ang

e

74

E

_74

G

A

S

 T

E

M

P

 F

LT

G

as

 s

ide

 t

herm

is

tor 

abno

rm

al

ity

  

• 

Ope

n (

or)

 s

hort

 c

irc

ui

t of

 t

he

 ga

s t

her

m

is

tor

 (X

5A

)

  

• 

Gas

 t

herm

is

tor 

rea

di

ng

 in

co

rr

ec

t or

 v

al

ue

s ou

ts

id

e t

he 

nor

m

al

 ra

nge

75

E

_75

P

R

E

S

S

U

R

E

 F

LT

P

re

ss

ure

 s

ens

or

 a

bnor

m

al

ity

  

• 

O

pe

n (

or

) sh

or

t ci

rc

ui

t o

f th

e P

re

ssu

re

 se

ns

or

 (

X1

5A

)

  

• 

P

res

su

re

 s

ens

or 

rea

di

ng

 in

co

rr

ec

t or

 v

al

ue

s ou

ts

id

e t

he 

nor

m

al

 ra

nge

77

E

_7

7

TS

TA

T I

D

 N

O

 C

O

M

In

door

 U

ni

t - 

Ther

m

os

ta

co

m

m

uni

ca

tio

n er

ror

(s

ta

rt

-up 

&

 du

ring

 op

erat

ion)

 

  

• 

In

co

rre

ct

 w

iri

ng

 be

tw

ee

n I

D

 uni

t an

d t

her

m

os

tat

.

  

 

T

he 

sy

st

em

 m

ay

 h

av

th

e c

om

m

un

ic

at

io

n e

rro

r w

ith

out

 er

ror

 c

ode 

77

  

   

on

 t

he

 in

do

or

 PC

B.

  F

ol

lo

w

 se

ct

io

16

.6

 SYST

EM

 T

R

O

U

BL

ESH

O

O

T

IN

G

  •

 T

he

rm

os

ta

t f

ailu

re

  •

 P

ow

er

 in

te

rr

upt

ion (l

ow

 v

ol

tag

e)

Er

ro

Co

d

e

D

e

sc

ri

p

ti

o

n

P

o

ssi

b

le

 C

a

u

se

s

C

li

m

at

eT

al

k M

e

ss

a

g

e

P

C

B L

E

Di

sp

la

y

  

 •

 Ch

ec

fo

ob

st

ruc

tion

 on

 t

he f

an/

m

ot

or

/du

ct

wo

rk

 

  

 •

 V

er

ify

 t

he 

inpu

t v

ol

tage

 at

 t

he 

m

ot

or

 

  

 •

 C

he

ck

 filt

er

s,

 g

rills

, d

uc

t s

ys

te

m

, c

oil a

ir in

le

t/

ou

tle

fo

bl

oc

ka

ge

s.

  

 •

 Re

pl

ac

e m

ot

or

  

• 

V

eri

fy

 li

ne

 v

ol

ta

ge 

to

 bl

ow

er

 is

 w

ith

in

 t

he

 ra

nge

 s

pec

ifi

ed o

n t

he 

ID

 bl

ow

er 

rat

ing

 pl

at

e

  

• 

S

ee 

"I

ns

ta

lla

tio

n I

ns

tr

uc

tio

ns

" f

or

 in

st

al

la

tion

 re

qui

re

m

ent

s

  

• 

C

hec

k p

ow

er

 t

o ai

r ha

ndl

er

 bl

ow

er

  

• 

C

hec

k f

or o

bs

truc

tio

n on

 t

he 

fan/

m

ot

or

/du

ct

w

ork

 

  •

 C

hec

w

iri

ng

  •

 R

epl

ac

e m

ot

or

  

• 

C

hec

k f

or l

oc

ke

d r

ot

or c

ond

iti

on (

see

 ab

ov

e e

rro

r c

ode

 fo

r de

ta

ils

)

  •

 R

epl

ac

e c

irc

ui

t boa

rd or m

ot

or

  

• 

C

hec

k f

or o

bs

truc

tio

n on

 t

he 

fan/

m

ot

or

  

• 

C

hec

k d

uc

tw

ork

/fi

lte

r f

or b

loc

ka

ge

cl

ea

n f

ilt

ers

  

• 

Re

m

ov

e ob

st

ru

ct

io

n.

 V

er

ify

 a

ll 

re

gi

st

er

ar

e f

ul

ly

 o

pe

n

  

• 

C

hec

k t

he 

co

nnec

tion

s a

nd

 t

he r

ot

at

ion

 of

 t

he

 m

ot

or

  

• 

V

eri

fy

 t

he i

nput

 v

ol

ta

ge 

at

 t

he m

ot

or 

  

• 

V

eri

fy

 du

ct

w

ork

 is

 a

ppr

opr

ia

te

ly

 s

iz

ed f

or s

ys

tem

. R

es

iz

e/

re

pl

ac

e d

uc

tw

ork

 if

 nee

ded

  •

 R

epl

ac

e m

ot

or

  

• 

C

hec

k f

or o

bs

truc

tio

n on

 t

he 

fan/

m

ot

or

  

• 

C

hec

k d

uc

tw

ork

/fi

lte

r f

or b

loc

ka

ge

cl

ea

n f

ilt

ers

  

• 

Re

m

ov

e ob

st

ru

ct

io

n.

 V

er

ify

 a

ll 

re

gi

st

er

ar

e f

ul

ly

 o

pe

n

  

• 

C

hec

k t

he 

co

nnec

tion

s a

nd

 t

he r

ot

at

ion

 of

 t

he

 m

ot

or

  

• 

V

eri

fy

 t

he i

nput

 v

ol

ta

ge 

at

 t

he m

ot

or 

  

• 

V

eri

fy

 du

ct

w

ork

 is

 a

ppr

opr

ia

te

ly

 s

iz

ed f

or s

ys

tem

. R

es

iz

e/

re

pl

ac

e d

uc

tw

ork

 if

 nee

ded

  •

 R

epl

ac

e m

ot

or

  

• 

C

he

ck

 In

do

or

 EEV 

co

il 

co

nn

ec

tio

n (

P

C

B

 a

nd

 ju

nc

tio

co

nn

ec

to

r)

  •

 R

ep

la

ce

 EEV 

co

il

  

• 

C

he

ck

 th

re

si

st

an

ce

 v

al

ue

 o

f EEV co

il (

re

fe

r se

rv

ic

e m

an

ua

l)

  •

 R

epl

ac

e t

he

 c

ont

ro

l b

oar

d

  

• 

C

hec

k t

he 

co

nnec

tion

 t

o l

iq

ui

th

er

m

is

to

r (

P

C

B

 an

d j

unc

tion 

co

nnec

to

r)

  

• 

C

hec

k t

he 

res

is

ta

nc

e v

al

ue

 o

f t

he t

her

m

is

tor

 (r

ef

er

 s

erv

ic

m

anua

l)

  •

 Re

pl

ac

e t

her

m

is

tor

  •

 R

epl

ac

e t

he

 c

ont

ro

l b

oar

d

  

• 

C

hec

k t

he 

co

nnec

tion

 t

o ga

th

er

m

is

to

r (

P

C

B

 an

d j

unc

tion 

co

nnec

to

r)

  

• 

C

hec

k t

he 

res

is

ta

nc

e v

al

ue

 o

f t

he t

her

m

is

tor

 (r

ef

er

 s

erv

ic

m

anua

l)

  •

 Re

pl

ac

e t

her

m

is

tor

  •

 R

epl

ac

e t

he

 c

ont

ro

l b

oar

d

  

• 

C

hec

k t

he 

co

nnec

tion

 t

o pr

es

su

re

 s

ens

or 

(P

C

B

 a

nd 

junc

tion

 c

onne

ct

or

)

  

• 

C

hec

k t

he 

out

put

 v

ol

ta

ge 

of

 t

he

 pr

es

su

re

 s

ens

or

 (

ref

er

 s

erv

ic

e m

anu

al

)

  •

 R

epl

ac

e pre

ss

ure s

en

sor

  •

 R

epl

ac

e t

he

 c

ont

ro

l b

oar

d

  

• 

C

hec

k f

or t

her

m

os

ta

t a

nd 

in

door

 un

it w

iri

ng

  

• 

V

eri

fy

 t

he i

nput

 v

ol

ta

ge 

at

 t

he I

D

 uni

t an

d t

her

m

os

ta

t

  

   

A

ft

er

 r

ec

ov

er

in

g t

he

 s

ys

te

m

 w

ith

 p

ow

er

 s

up

ply

, T

S

T

A

ID

 N

O

 C

O

M

 w

ill c

on

tin

ue

 t

o b

e

  

   

di

sp

la

ye

d o

n t

he

 t

he

rm

os

ta

w

ith

in

 2

 m

in

ut

es

.  

Th

e e

rr

or

 c

od

e w

ill b

e c

le

ar

ed

 a

ut

om

at

ic

ally

.

  

• 

R

epl

ac

co

nt

ro

l bo

ard

 or

 t

her

m

os

ta

t

  

• 

P

res

s "

LE

A

R

N

" b

ut

ton 

on 

P

C

B

 fo

r m

or

e t

han

 5 

se

cond

s t

o r

ees

ta

bl

is

net

w

or

k

Co

rr

e

ct

iv

e

 Ac

ti

o

n

s

Summary of Contents for AVPEC Series

Page 1: ...arge ESD Precautions 15 15 2 Diagnostic Chart 15 15 3 Fault Recall 16 15 4 Dehumidification 16 16 ComfortNet System 17 16 1 Overview 17 16 2 Airflow Consideration 17 16 3 CTK04 Thermostat Wiring 19 16 3 1 Two Wire Outdoor and Four Wire Indoor Wiring 19 16 4 ComfortNet System Advanced Features 19 16 5 Network Troubleshooting 19 16 6 System Troubleshooting 20 17 Directions to ComfortNet System Advan...

Page 2: ...o properly reconnect sensor wires may result in Error codes and the unit not operating Toavoidpropertydamage personalinjuryordeathduetoelectrical shock this unit MUST have an uninterrupted unbroken electrical ground Theelectricalgroundcircuitmayconsistofanappropriately sizedelectricalwireconnectingthegroundlugintheunitcontrolbox to the building electrical service panel Othermethodsofgroundingarepe...

Page 3: ...placement parts for this product are avail able through your contractor or local distributor For the loca tion of your nearest distributor consult the white business pages the yellow page section of the local telephone book or contact HOMEOWNER SUPPORT GOODMAN MANUFACTURING COMPANY L P 19001 KERMIER ROAD WALLER TEXAS 77484 855 770 5678 5 PRE INSTALLATION CONSIDERATIONS 5 1 Preparation Keep this do...

Page 4: ...ensate drain line must be attached to this drain port Drain port b is for the secondary drain line if used In applications where the air handler is installed in the hori zontal left position and the return air environment see humidity levels above 65 relative humidity coupled with total external static levels above 0 5 e s p a condensate kit is available for field application Kit nomenclature can ...

Page 5: ... Screw 2 1 3 4 Detail D Detail C D C 5 Center Support Corner Post Do not get the trap to touch the coil tubing Bundle excess wire and secure it to the corner post using screw mount wire ties 3 Secure the insulated connectors to the corner using two screws and the mounting wire ties provided 2 Connect the junction connectors and slide the insulation over it Secure the insulation on the junction usi...

Page 6: ...lt in panel damage UPFLOW Figure 3 DOWNFLOW Figure 4 HORIZONTAL LEFT Figure 5 HORIZONTAL RIGHT Figure 6 Upper Tie Plate Control Deck Downflow Bracket Center Support Filter Bracket Filter Access Panel Blower Access Panel Coil Access Panel Tubing Panel UV Knockout INTERNAL PART TERMINOLOGY Figure 7 EXTERNAL PART TERMINOLOGY Figure 8 ...

Page 7: ...n A quenching cloth is strongly recommended to prevent scorching or marring of the equipment finish when brazing close to the painted surfaces Use brazing alloy of 5 minimum silver content Applying too much heat to any tube can melt the tube Torch heat required to braze tubes of various sizes must be proportional to the size of the tube Service personnel must use the appropriate heat level for the...

Page 8: ...s immediate attention Insulate drain lines located inside the building or above a finished living space to prevent sweating Install a condensate trap to en sure proper drainage NOTE When units are installed above ceilings or in other loca tions where damage from condensate overflow may occur it is MANDATORY to install a field fabricated auxiliary drain pan un der the coil cabinet enclosure The ins...

Page 9: ...rails a nominal 16x20x1 20x20x1 or 24x20x1 actual di mension must be less than 23 x20 filter can be installed on a B C and D cabinet respectively the cabinet size is the seventh letter of the model number Washable versions are available through your local Daikin distributor 11 ELECTRIC HEAT Refer to the installation manual provided with the electric heat kit for the correct installation procedure ...

Page 10: ...sing the temperature rise calculated CFM can be estimated from the TR formula above See Specification Sheet and or Service Manual for more information AVPEC25B14 550 650 700 715 875 AVPEC37C14 850 900 1000 1120 1220 1250 AVPEC59D14 990 1110 1200 1240 1520 1520 AVPEC61D14 1030 1150 1250 1320 1650 1690 1715 Table 6 15 19 20 25 HEATER kW MINIMUMCFMREQUIRED FOR HEATER KITS Model 3 5 6 8 10 3 5 6 8 10 ...

Page 11: ...T OPERATE AIR HANDLER ON A THREE PHASE POWER SUPPLY Measure the power supply to the unit The supply voltage must be measured and be in agreement with the unit nameplate power requirements and within the range shown 12 2 Wire Sizing Wire size is important to the operation of your equipment Use the following check list when selecting the appropriate wire size for your unit Wire used must be sized to...

Page 12: ...r access panels Ensure upon installation that the plastic breaker cover is sitting flush on the blower access panel and all access panels are flush with each other and the cabinet With these requirements satisfied the unit achieves less than 1 4 airflow leakage 0 5 inch wc static pres sure and less than 2 airflow leakage 1inch wc static pressure when tested in accordance with ASHRAE Standard 193 I...

Page 13: ... with two Auxiliary Alarm terminals labeled TB4 and TB5 which are typically utilized in series with a condensate switch but could also be used with compatible CO2 sensors or fire alarms The auxiliary alarm switch must be normally closed and open when the alarm occurs For example a normally closed con densate switch will open when the base pan s water level reaches a particular level The control wi...

Page 14: ...he connections down water could collect in the motor and may cause premature failure 14 4 Accessory Contacts The control is equipped with an Accessory Relay and a pair of inch accessory terminals which is normally open labeled ACC IN and ACC OUT see accessory contacts graphic The Accessory Relay can be configured to close with humidifica tion functionality or to close anytime the blower is running...

Page 15: ...electrostatic charge to ground 2 Firmly touch a clean unpainted metal surface of the air handler blower near the control Any tools held in a person s hand during grounding will be discharged 3 Service integrated control module or connecting wiring fol lowing the discharge process in step 2 Use caution not to recharge your body with static electricity i e do not move or shuffle your feet do not tou...

Page 16: ...inal equipment setup by selecting the A C with Low Speed Fan button in the Dehumidification Menu Availability can be verified by pressing MENU on the home screen Scroll down and if a Dehumidification button is present dehumidi fication is activated If Dehumidification is not available in the menu then it must be enabled through the Installer Options menu Use the following pro cedure to enable and ...

Page 17: ...nly the 2 digital communication wires are required between the air handler and inverter unit pins 1 and 2 on the thermo stat connector 16 2 Airflow Consideration Airflow demands are managed differently in a fully commu nicating system than in a non communicating wired system The system operating mode as determined by the thermo stat determines which unit calculates the system airflow de mand If th...

Page 18: ... system Check communications wiring data 1 data 2 wires Check wire connections at terminal block Verify air handler installation type non communicating traditional or communicating Check data 1 data 2 voltages Turn power OFF prior to repair Verify wires at terminal blocks are securely twisted together prior to inserting into terminal block Verify data 1 and data voltages as described above Rapid F...

Page 19: ... layout of menu short cuts The tables on page 21 section 17 show the air handler advanced feature menus 16 5 Network Troubleshooting The ComfortNet system is a fully communicating system con stituting a network Occasionally the need to troubleshoot the network may arise The integrated air handler control has some on board tools that can be used to troubleshoot the network These tools are red commu...

Page 20: ... highly recommended that the fault history be cleared after performing maintenance or servicing the air handler 17 3 Identification The identification menu displays the model number serial number and control software revision for the equipment A model number check will help determine if the equipment shared data is correct for the unit if the model number is not correct for the air handler a memor...

Page 21: ... HUM FAN SPD Humidity Airflow selection is only displayed if IND is selected in HUM and HUM is selected in ACC User can choose the indoor fan speed trim at the time of humidification Heater kit selection can also be done from this menu It is very important to select the correct heater kit value for normal operation of the system The set up menu allows for selecting thetrimadjustmentofnominalelectr...

Page 22: ...n or blocked filters Power interruption low voltage Incorrect wiring Blockage in the airflow ductwork or ductwork undersized Error Code Description Possible Causes ClimateTalk Message PCB LED Display Assure 208 230 volt and 24 volt power to blower and control board Check fuse F2U on control board Check for possible short in 208 230 volt and 24 volt circuits Repair as necessary Replace the control ...

Page 23: ...ble Causes ClimateTalk Message PCB LED Display Check for obstruction on the fan motor ductwork Verify the input voltage at the motor Check filters grills duct system coil air inlet outlet for blockages Replace motor Verify line voltage to blower is within the range specified on the ID blower rating plate See Installation Instructions for installation requirements Check power to air handler blower ...

Page 24: ...R TEMPERATURE TRIP Voltage or Temperature Trip b7 INCOMPLETE PARAMETER SENT TO MOTOR Incomplete Parameters Sent to Motor b9 LOW INDOOR AIRFLOW Minor Error Code without EH mode No Display 9b LOW INDOOR AIRFLOW Major Error Code EH mode only LOW ID AIR EH MODE 70 EEV DISCONNECTION DETECTED EEV OPEN CKT 73 LIQUID SIDE THERMISTOR ABNORMALITY LIQ TEMP FLT 74 GAS SIDE THERMISTOR ABNORMALITY GAS TEMP FLT ...

Page 25: ...ay DISPLAY The display consists of 2 digits DISPLAY BUTTON LAYOUT The display buttons shown can be used to navigate and select items FAULT CODE HISTORY NAVIGATION This mode will allow the user to see the six most recent system faults Please follow the flow chart to navigate to error codes from screen zero For a list of the fault codes please see the TROUBLESHOOTING tables in this document It is al...

Page 26: ... more than 2 sec Release Fault Recall between 2 to 5 sec Hold Fault Recall for more than 5 sec Flashing Display First Error Code Last Error Code Press Fault Recall for Error Code Press Fault Recall for Error Code Press Fault Recall to complete list Release Fault Recall in less than 2 sec Flashing Display Solid Display 88 for 3 sec before erasing all Diagnostic Codes Second Error Code 0 2 sec ON 0 ...

Page 27: ...ST RECENT TO LEAST RECENT DEPRESS FAULT RECALL BUTTON FOR MORE THAN 2 SECONDS WHILE IN STANDBY NO THERMOSTAT INPUTS 6 RED STATUS LED PROVIDES NETWORK STATUS GREEN RX LED INDICATES NETWORK TRAFFIC USE LEARN BUTTON TO RESET NETWORK 7 DISCARD CONNECTOR PL1 WHEN INSTALLING OPTIONAL HEAT KIT 8 THE POSITION OF SELECTOR SWITCHES DS1 DS6 INDICATE FACTORY SETTING 9 REMOVE SHORT RED CIRCUITING WIRE AND PUT ...

Page 28: ...an tab lets contain corrosive chemicals that can be harmful to aluminum tube and fin evaporator coils Even a one time application of these corrosive chemicals can cause premature aluminum evaporator coil failure Any cleaners that contain corrosive chemicals includ ing but not limited to chlorine and hydroxides should not be used An alternate cleaning method is to use one of the products listed in ...

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Page 32: ...quired to get the protection of the standard warranty registering your product is a relatively short process and entitles you to additional warranty protection except that failure by California and Quebec residents to register their product does not diminish their warranty rights For Product Registration please register as follows Goodman Brand products https www goodmanmfg com product registratio...

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