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CALLING FOR SERVICE
lake sure you have understood and followed
structions in your Use and Care Manual. Avoid
service calls for difficulties that are not a
of defective workmanship or
materials.
You will
charged for a service person’s travel expenses and
even though the product may be under warranty,
the difficulty is not caused by workmanship or
or if that component is considered customer
The following items are considered
replaceable: control knobs and buttons
can be removed by pulling off the control shaft,
racks, light bulb, and burner grates.
Review use and care instructions.
Check the suspected defect a
second
time.
Check to see that the controls are properly set.
ail electrical connections are ail right and no
sparking occurs, call your servicer since more than
a simple electrical failure is involved. The problem
would be that no sparking is occurring and the
servicer would have to correct this problem.
Amana’s warranty does not cover damage to the
product caused by improper connection to an
electrical or gas supply, Repair will be authorized only
at the owner’s and/or installer’s expense.
WHEN SERVICE IS REQUIRED
The dealer from whom you purchased the range can
give you the name of your nearest Authorized Service
Center. Help them give you prompt service by giving
them:
An accurate description of the trouble.
2. Complete model, serial and manufacturing numbers.
Is the bulb loose? If necessary, replace the bulb with
a
heat resistant appliance bulb. Do not use
an ordinary light bulb.
self-clean cycle does not start:
Check to see that oven is not set for a delayed start.
the oven light
does
not come on, check the
the power cord plugged in?
with this manual.
Keep an accurate record of any service calls: what was
done, who serviced the range, and the date of service.
To see nameplate open storage drawer. The
plate is on the right hand side of lower oven frame.
3. Proof of purchase (sales receipt on request).
Repair by an unauthorized servicer that results in
subsequent failure will void the warranty.
Warranty
details are contained in the warranty certificate enclosed
the oven
does
not heat, check the following:
Is the oven control set to the desired temperature?
Is the oven control set
for
“BAKE” or “TIME
BAKE’
the broiler burner does not light, check the following:
Are the oven controls set for “BROIL”?
Amana has a large network of Authorized Service
ters in the US. However, if you should have a service
problem that is not resolved locally,
Write: Consumer Affairs Department
Amana Refrigeration, Inc.
Amana, Iowa 52204
or Dial: l-800-843-0304
tectrical Failure
If the top burners on the range will not light, there
may be an electrical failure. To check electrical
continuity to the range, be certain that the range
power supply cord in the rear of the range is firmly
seated in the wail socket and that a household fuse
or circuit breaker has not blown.
Please include the model and serial numbers, date of
purchase, and selling dealer.
For quicker service, or for answers to questions concerning product usage, installation or warranty, call:
CONSUMER
LINE
TOLL FREE
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Amana
is pleased to offer an important opportunity for long-term
service
protection on your
new Amana appliance. The
Extended Service Plan is specially designed to supplement the
strong
warranty that already accompanies your appliance, and it
combines with this standard
warranty
to provide budget-protecting
Please
contact us at:
Amana Refrigeration, Inc.
Consumer Affairs Department
Amana, Iowa 52204
coverage on
your appliance
for up to five full years, covering
parts, labor and travel charges.
Please contact us at:
EXTENDED SERVICE PLAN
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