T R A N S P O R TAT I O N
D A M A G E a n d C L A I M S
All Alto-Shaam equipment is
sold F.O.B. shipping point,
and when accepted by the
carrier, such shipments
become the property of
the consignee.
Should damage occur in shipment, it is a matter between the carrier
and the consignee. In such cases, the carrier is assumed to be
responsible for the safe delivery of the merchandise, unless
negligence can be established on the part of the shipper.
1. Make an immediate inspection while the equipment is still in
the truck or immediately after it is moved to the receiving area.
Do not wait until after the material is moved to a storage area.
2. Do not sign a delivery receipt or a freight bill until you have
made a proper count and inspection of all merchandise received.
3. Note all damage to packages directly on the carrier’s delivery
receipt.
4. Make certain the driver signs this receipt. If he refuses to sign,
make a notation of this refusal on the receipt.
5. If the driver refuses to allow inspection, write the following on
the delivery receipt:
D r i v e r r e f u s e s t o a l l o w i n s p e c t i o n o f
c o n t a i n e r s f o r v i s i b l e d a m a g e .
6. Telephone the carrier’s office immediately upon finding
damage, and request an inspection. Mail a written confirmation
of the time, date, and the person called.
7. Save any packages and packing material for further inspection
by the carrier.
8. Promptly file a written claim with the carrier and attach
copies
of all supporting paperwork.
We will continue our policy of assisting our customers in collecting
claims which have been properly filed and actively pursued. We
cannot, however, file any damage claims for you, assume the
responsibility of any claims, or accept deductions in payment for
such claims.
L I M I T E D WA R R A N T Y
Alto-Shaam, Inc. warrants to the original purchaser that any original
part that is found to be defective in material or workmanship will, at
our option, subject to provisions hereinafter stated, be replaced with
a new or rebuilt part.
The labor warranty remains in effect one (1) year from installation or
fifteen (15) months from the shipping date, whichever occurs first.
The parts warranty remains in effect one (1) year from installation or
fifteen (15) months from the shipping date, whichever occurs first.
Exceptions to the one year part warranty period are as listed:
A. Halo Heat cook/hold ovens include a five (5) year parts warranty
on the heating element. Labor will be covered under the terms of
the standard warranty period of one (1) year or fifteen (15) months.
B. Alto-Shaam Quickchillers include a five (5) year parts warranty
on the refrigeration compressor. Labor will be covered under the
terms of the standard warranty period of one (1) year or fifteen
(15) months.
This warranty does not apply to:
1.
Calibration
2.
Replacement of light bulbs and/or the replacement of display
case glass due to damage of any kind.
3.
Equipment damage caused by accident, shipping, improper
installation or alteration.
4.
Equipment used under conditions of abuse, misuse, carelessness
or abnormal conditions.
5.
Any losses or damage resulting from malfunction, including loss
of product or consequential or incidental damages of any kind.
6.
Equipment modified in any manner from original model,
substitution of parts other than factory authorized parts,
removal of any parts including legs, or addition of any parts.
This warranty is exclusive and is in lieu of all other warranties,
expressed or implied, including the implied warranties of
merchantability and fitness for purpose. In no event shall the
Company be liable for loss of use, loss of revenue, or loss of product
or profit, or for indirect or consequential damages. This warranty is
in lieu of all other warranties expressed or implied and Alto-Shaam,
Inc. neither assumes or authorizes any persons to assume for it any
other obligation or liability in connection with Alto-Shaam
equipment.
A L T O - S H A A M , I N C .
W a r r a n t y e f f e c t i v e J a n u a r y 1 , 2 0 0 0
Record the model and serial numbers of the unit for easy reference.
Always refer to both model and serial numbers in your
correspondence regarding the unit.
Model: _____________________________________________
Serial Number: _______________________________________
Purchased From: ______________________________________
Date Installed: ____________
Voltage: ________________
HALO HEAT COOK/HOLD/SERVE SYSTEMS BY
®
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C A N A D A
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I N T E R N A T I O N A L
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