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Altius ATISC-SCA User Manual Download Page 18

18

troubleshootinG

Problem

solution

Camera cannot 

connect to app

•  Ensure camera and your 

phone are connected to the 

same Wi-Fi connection (For 

first time use, Wi-Fi must be 

2.4GHz).

•  Ensure camera is on (light 

indicator should be on).

•  Reset the camera using the 

reset button and reconnect 

to the app.

Video stream 

is poor and/or 

resolution is not 

clear

• 

Ensure Wi-Fi connection 

speed meets minimum 

requirement: 1Mbps for 

480P, 2Mbps for 720P and 

4Mbps for 1080P.

• 

Clean the camera lens.

Summary of Contents for ATISC-SCA

Page 1: ...atisc sca smart security camera USER manual ...

Page 2: ...ducts are carefully designed and produced to the highest standards of performance and safety backed by our comprehensive 1 Year Warranty This user manual will provide all the information required for you to setup and use your new product Welcome ...

Page 3: ...3 Contents Welcome 2 General Safety Warnings 4 Product Overview 7 Operation 9 Settings 16 Troubleshooting 18 Specifications 20 Compliance and Responsible Disposal 21 ...

Page 4: ...m direct sunlight away from moisture drips or splashes and protected from excessive dust or grease Keep the device in a secure and stable location to avoid injury or damage Other electronic products may cause interference with your smart security camera Try installing your smart security camera as far away from these electronic devices as possible wireless routers radios mobile phones intercoms ro...

Page 5: ...bstitute for responsible and proper adult supervision and should not be used as such This product is not intended for use as a medical monitor Ventilation Keep device in a well ventilated area to avoid overheating Heat Do not place the product set near heat sources eg radiators stoves electrical equipment amplifiers Water Do not place containers with liquids eg vases or with small metallic objects...

Page 6: ...capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Cleaning and Maintenance Unplug or turn off the product before cleaning it Cleaning Only use a soft dry cloth for cleaning the product do not use a damp cloth Never clean with industrial strength polish wax benzene paint th...

Page 7: ...7 A Smart security camera B Micro USB cable C Power adaptor What s in the box Product Overview D User manual E Warranty card ...

Page 8: ...8 1 Camera lens 2 Light sensor 3 Light indicator 4 Microphone underneath 5 Micro SD card slot underneath 1 2 3 4 5 6 7 8 9 6 Speakers 7 Reset button 8 Micro USB port 9 Tripod screw hole ...

Page 9: ...dicator light does not light up press and hold the reset button located on the back of the camera The camera requires a Micro SD card not included for operation Insert a Micro SD card up to 128GB into the Micro SD card slot on the camera When the light indicator on the camera flashes red the camera is in setting mode and ready to connect to your smart phone When the light indicator is solid blue i...

Page 10: ...r above You must also be connected to a mobile network or Wi Fi connection When connecting to the TuyaSmart app for the first time the WiFi connection must be 2 4GHz 5GHz Wi Fi connection cannot be supported on first time connection Registration and login Open the app and select Sign Up to register If you already have an account press Log In ...

Page 11: ...11 Connect camera to app 1 Tap on the icon or Add Device 2 Select Security Sensors from the categories then select Smart Camera 1 2 ...

Page 12: ...12 3 4 3 Power on the camera and ensure the light indicator is flashing red or a sound is heard Select Next 4 Ensure you are connected to a Wi Fi network then select Next ...

Page 13: ...n the screen with the camera lens A sound will be heard if successfully scanned 6 Select I heard the prompt to start connecting 7 Once successfully connected the light indicator will now light up blue Smart Camera will be visible on the app ...

Page 14: ...14 1 2 3 4 5 6 7 8 9 10 11 ...

Page 15: ... Screenshot current video 4 Turn microphone on off 5 Playback saved files 6 Alarm set motion detection and motion tracking 7 Switch to full screen 8 Record video 9 Turn motion detection on off 10 Save video to cloud storage subscription fee required 11 View gallery photo album ...

Page 16: ...ome View instructions for connecting with Google Home Private Mode Set Private Mode on off Basic Function Settings Change settings for indicator light screen flip time and one two way talk IR Night Vision Set Infrared IR Night Vision to on off auto Detection alarm settings Set motion detection on off and adjust motion detection sensitivity and motion tracking ...

Page 17: ... submit feedback to the provider Share Device Share device to other users Device Update Check for any device updates Remove Device When changing internet connection press remove device to connect to a new Wi Fi internet connection Playback saved files On the app select the playback icon only available when a micro SD card is inserted in the camera You can view the previous saved recordings ...

Page 18: ...on For first time use Wi Fi must be 2 4GHz Ensure camera is on light indicator should be on Reset the camera using the reset button and reconnect to the app Video stream is poor and or resolution is not clear Ensure Wi Fi connection speed meets minimum requirement 1Mbps for 480P 2Mbps for 720P and 4Mbps for 1080P Clean the camera lens ...

Page 19: ...s may cause interference with your smart security camera Try installing your smart security camera as far away from these electronic devices as possible wireless routers radios mobile phones intercoms room monitors televisions personal computers kitchen appliances and cordless telephones Remove the device on the app and reinstall ...

Page 20: ...20 Specifications Resolution 1920 x 1080 Viewing angle 100 Night visual range Up to 5m Micro SD card Up to 128GB AC adaptor Input 100 240V 50 60Hz Output DC 5V 1A Dimensions W x D x H 80 x 80 x 116 mm ...

Page 21: ...disposed of Please recycle these materials rather than throwing them away Product At the end of its working life do not throw this product out with your household rubbish An environmentally friendly method of disposal will ensure that valuable raw materials can be recycled Electrical and electronic items contain materials and substances which if handled or disposed of incorrectly could potentially...

Page 22: ...22 notes ...

Page 23: ...23 notes ...

Page 24: ...Customer Helpline AU 1300 886 649 info tempo org Distributed by Tempo Aust Pty Ltd PO Box 6056 Frenchs Forest DC 2086 ...

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