FAQ: Frequently Asked Questions
1. I am having Bluetooth pairing or connection problems, what do I do?
A.) Make sure your Bluetooth device is turned on and is on the discoverable mode.(blinking blue light denotes
that the speaker is ready to accept connections)
B.) Make sure your speaker is not already connected with another device (easiest way to determine this is if
you see a steady blue light in the center of the speaker).
C.)If you want to connect with another device , disconnect (you don’t need to unpair) the previously connected
device (you will see the solid blue light in the center of the speaker change to a blinking blue pattern - it’s now
ready to accept connections) and try pairing again.
D.) If you had already paired your device and connection was successful prior but now your connection is
failing or getting a connection error, unpair /forget device (for IOS devices) from your phone or mp3 player and
pair again. Now try to connect.
E.) If you are pairing the first device to the speaker, after you turn on the speaker and when you see a steady
blinking blue light , select IMW645 from the list of discovered Bluetooth devices to pair. If prompted for a
password/pass code enter “0000”.
F.) When you are turning ON the speaker for the first time it automatically tries to connect to the last paired
device, if it cannot find the last paired device and you have paired multiple devices it will try to establish
connection with the previously paired devices. If none of the paired devices are available to connect it will turn
to a discoverable mode and this can take from 5 to 90 seconds (depending upon the number of previously
paired devices and their operating system). If you are trying to establish a connection during this time you will
receive an error. Kindly wait for approximately 90 seconds, scan your MP3 player or phone to discover new
devices in the Bluetooth manager screen of your device and select IMW645 from that list to pair. If prompted
for a password/pass code enter “0000”.
G.) For android devices after unpairing the speaker it may show up on the available devices. This could
happen even if the speaker is turned OFF. If you trying to pair again – please make sure your speaker is
turned ON (We recommend having your android device close to the speaker), wait for few seconds till you see
the blue light blinking (center front of the speaker) and allow 90 seconds for the speaker to establish that no
